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Public Tickets

Bob Jones Severe problems with Notification Test MessagesClosed   Amelia   Updated September 14, 2020 at 1:46pm   4 Most recent comment from [deleted]:Hello Bob, So, like Laurent said, and as I mentioned in the other ticket, the Test email option on the Amelia -> Notifications is mostly there for you to check whether the email notifications are s ... Bob Jones Cannot change appointment statusClosed   Amelia   Updated September 14, 2020 at 1:29pm   2 Most recent comment from Aleksandar Vuković:Hello BobI can't replicate that issue locally.Can you check the privileges you enabled for your employees in Amelia Settings/Roles settings/Employee? Singleton 15-minute appointmentsClosed   Amelia   Updated September 14, 2020 at 9:50am   2 Most recent comment from [deleted]:Hello Singleton, Apologies for replying a bit later, we don't work on weekends. You need to change the time interval for the option Default time slot step in Amelia -> Settings -> General to 1 ... Maya FunctionalityClosed   Amelia   Updated September 14, 2020 at 9:22am   4 Most recent comment from [deleted]:You are welcome, Maya. Glad to see that, thank you for letting me know If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Vincent Displaying booked lesson time slotsClosed   Amelia   Updated September 14, 2020 at 9:22am   4 Most recent comment from [deleted]:You are welcome, Vincent. Glad to see that, thank you for letting us know. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Ursula Paulus Google KalenderClosed   Amelia   Updated September 14, 2020 at 8:56am   2 Most recent comment from [deleted]:Hello Ursula Paulus,Apologies for replying a bit later, we don't work on weekends. There isn't a possibility for connecting Amelia employees to more Google calendars in Amelia, unfortunate ... Daniel Chye Change Employee StatusClosed   Amelia   Updated September 14, 2020 at 8:55am   2 Most recent comment from Aleksandar Vuković:Hello DanielThank you for your purchase.The employee's status shows as "Away" if you're viewing the employee's profile outside his working hours. So, if the employee works from 09 - 17h ... Leyla musleh Problem with different schedulesClosed   Amelia   Updated September 14, 2020 at 8:44am   4 Most recent comment from Aleksandar Vuković:You're welcome, turistasIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Bob Jones amelia dashboard element locationClosed   Amelia   Updated September 14, 2020 at 8:24am   2 Most recent comment from [deleted]:Hello Bob, Apologies for replying a bit later, we don't work on weekends. There isn't an option to change the look of the Amelia dashboard in the plugin, but could you please send me scree ... Bob Jones Notification email placeholder problemClosed   Amelia   Updated September 14, 2020 at 8:19am   2 Most recent comment from [deleted]:Hello Bob, Apologies for replying a bit later, we don't work on weekends. The test email option on the Amelia -> Notification page is only for testing if the emails are working , if they are s ... Argos Scentwork Academy Front end booking panel not workingClosed   Amelia   Updated September 14, 2020 at 8:14am   4 Most recent comment from Aleksandar Vuković:Hello again You haven't added the URLs of the customer and employee panels in Amelia Settings/Roles settings:I added the URL of the customer panel (https://www.argosscentworkacademy.nl/nl/accou ... Bessaguet Eric StripeClosed   Amelia   Updated September 14, 2020 at 7:37am   4 Most recent comment from [deleted]:Hello Bessaguet, Apologies for replying a bit later, we don't work on weekends. You are welcome. You can send the customers' emails as description or metadata, by following the instructi ... Tommy Custom Field (date of birth)Closed   Amelia   Updated September 14, 2020 at 7:19am   2 Most recent comment from [deleted]:Hello Tommy, Apologies for replying a bit later, we don't work on weekends. There isn't a possibility to have a date functionality in the custom fields in Amelia, the information provided ... Shiva display service details on a separate pageClosed   Amelia   Updated September 11, 2020 at 4:23pm   2 Most recent comment from [deleted]:Hello Shiva, Thank you for your purchase. There isn't a possibility of customizing the booking views in Amelia with its current built-in features. There are only the option that you can see o ... Isaac Passmore Hiding Employee NamesClosed   Amelia   Updated September 11, 2020 at 3:16pm   6 Most recent comment from [deleted]:Or what Graham said of course, but in case you don't need the employees' full names in the back end neither. Thank you for helping out, Graham.