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Public Tickets

Corey Sayles Import CustomersClosed   Amelia   Updated August 21, 2020 at 12:28pm   2 Most recent comment from [deleted]:Hello Corey Sayles ,There isn't a possibility of importing customers via CSV or any other external file with Amelia's current built-in features, unfortunately. If you have any further questi ... Phil Carson SMS MessagingClosed   Amelia   Updated August 21, 2020 at 12:15pm   4 Most recent comment from [deleted]:No, they aren't, unfortunately, it is a one way (no-reply) system. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Gizelle Time Slots on WebsiteClosed   Amelia   Updated August 21, 2020 at 11:21am   12 Most recent comment from Aleksandar Vuković:Hi again Gizelle You probably changed the time zone or your employee's working hours later on, since there are already appointments created for days where you can see the other time slot: While y ... Neil Lyons Wont complete a bookingClosed   Amelia   Updated August 21, 2020 at 10:11am   7 Most recent comment from Aleksandar Vuković:Hello NeilCan you show me which value you added as a redirect URL? Please provide me some screenshots, if you can. jimmy Zoom API status code 200Closed   Amelia   Updated August 21, 2020 at 10:05am   4 Most recent comment from [deleted]:You are welcome, Jimmy. Glad to see the issue is gone. Thank you for letting me know.If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Felipe Botero Amelia software not working on our website.Closed   Amelia   Updated August 21, 2020 at 9:35am   4 Most recent comment from [deleted]:You are welcome, Felipe. You need to download the plugin from our store and upload it to your WordPress (make sure that you deactivated and deleted old Amelia before)If you encounter issues while upl ... Daniel Hall Scheduled emails - when exactly are they sent?Closed   Amelia   Updated August 21, 2020 at 8:49am   5 Most recent comment from Aleksandar Vuković:Hi again DanielIf you can verify the time zone is correct in your WordPress General settings, I really wouldn't know.Please provide me a temporary WP-admin login for your site where this happens ... Miriam Michalak HTML in notificationsClosed   Amelia   Updated August 21, 2020 at 8:33am   4 Most recent comment from [deleted]:You can check out the Web hooks feature, it can be used for sending data to some other automation tool after some actions in Amelia via hooks, so maybe you can use it to achieve what you want, you can ... Ciaran Group Booking RescheduleClosed   Amelia   Updated August 26, 2020 at 4:24pm   13 Most recent comment from [deleted]:Hello Ciaran, Just to let you know that we released an update for Amelia today and this fix is included in it. Sorry for the wait.  You can update the plugin manually by following these steps: If yo ... Graham Google CalendarClosed   Amelia   Updated August 21, 2020 at 7:54am   2 Most recent comment from [deleted]:Hello Graham, 1) No, it isn't possible to have different customization for Google calendar for employees and customers, unfortunately. The same Google event is created for both customers and emp ... robin mermet Text messages Unicode issueClosed   Amelia   Updated August 21, 2020 at 7:45am   2 Most recent comment from [deleted]:Hello robin, 1) There isn't a possibility to change this unfortunately, as v calendar is used for the calendar in Amelia, and the month string comes from there, if you choose French in your WP t ... Denis Amelia doesn’t loadClosed   Amelia   Updated August 21, 2020 at 7:08am   11 Most recent comment from Aleksandar Vuković:Hi again DenisI'm glad to hear you got it to do what you need.I can see http://www.getamaid.ca/ is using [ameliabooking] view, and here https://getamaid.ca/book-a-service/ you added [ameliaca ... Amir Amelia's data doesn't show up or gets stuck on waitClosed   Amelia   Updated August 21, 2020 at 6:19am   2 Most recent comment from Aleksandar Vuković:Hello AmirSorry to hear about this.Please go to wp-content/plugins/ameliabooking/ameliabooking.php and delete this line: set_site_transient('update_plugins', null); From line 359. Then del ... Gemma Wilks Buffer timeClosed   Amelia   Updated August 20, 2020 at 3:46pm   4 Most recent comment from [deleted]:Hello Gemma, I see your point, but unfortunately, this is not possible, as one Google event is created for one appointment and all attendees are added to this event - so both employee and customers - ... Dennis van den Berg BugClosed   Amelia   Updated August 20, 2020 at 2:40pm   2 Most recent comment from [deleted]:Hello Dennis,The only way to change the redirect URI is editing it in your database.  Please access your database, and find the wp_options table: It is possible for this table to have different p ...