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Public Tickets

Virginie Valade SMS double chargeClosed   Amelia   Updated August 19, 2020 at 1:15pm   2 Most recent comment from Aleksandar Vuković:Hello VirginieThank you for your purchase.The issue here is not that your messages are split into segments and charged twice for it, as you can see your SMS segments are all "1". The issue here is tha ... Hugh Import Data FunctionalityClosed   Amelia   Updated August 19, 2020 at 12:45pm   4 Most recent comment from Aleksandar Vuković:Hello HughI'm sorry, sir, but we don't develop new features based on a single customer's request. We have a feature request, and you can see this feature that you're requesting i ... Courtney Yost How to do thingsClosed   Amelia   Updated August 19, 2020 at 12:40pm   2 Most recent comment from [deleted]:Hello Courtney Yost, Thank you for your purchase. There isn't a possibility to create events without a price in Amelia with its current built-in features. If you don't provide some price th ... Danielle Fay Booking an appointmentClosed   Amelia   Updated August 19, 2020 at 12:35pm   4 Most recent comment from Aleksandar Vuković:Hello again DanielleYeah, if you want the available time slots to be offered every 30 minutes, you should choose "30 Minutes" as the default time slot step.This is how it works, though:If your service ... Jean-Pierre loginClosed   Amelia   Updated August 19, 2020 at 11:17am   6 Most recent comment from Aleksandar Vuković:Great news, sirThank you for letting me know the issue is resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Vivi-Anne Streep Specific QuestionClosed   Amelia   Updated August 19, 2020 at 10:26am   2 Most recent comment from Aleksandar Vuković:Hello Vivi-AnneI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.I don't even have a workaround to offer you, unfortua ... Julián Pérez List employees in front endClosed   Amelia   Updated August 19, 2020 at 8:44am   2 Most recent comment from Aleksandar Vuković:Hello JuliánI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You can create a page where you will list all your employees, ... Nishant Raj Amelia slows down WordPress Admin panelClosed   Amelia   Updated August 19, 2020 at 8:13am   9 Most recent comment from [deleted]:Hello Charles,  There are couple of users reporting this but we couldn't reproduce it on our testing site, this is why we ask for credentials to narrow down the issue. This is forwarded to our d ... jimmy Zoom integrationClosed   Amelia   Updated August 19, 2020 at 8:08am   3 Most recent comment from Aleksandar Vuković:Good news, JimmyThanks for letting us know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Neil Lyons not showing appointmentsClosed   Amelia   Updated August 19, 2020 at 7:53am   4 Most recent comment from [deleted]:Hello Neil, Yes, when someone already booked one time slot, and if that is a group appointment, it isn't possible for you to create separate appointment in the back-end for that time slot/appoin ... Jack Parcell Displaying Manager Dashboard on FrontendClosed   Amelia   Updated August 19, 2020 at 7:47am   4 Most recent comment from Aleksandar Vuković:Hey JackThat's great news, thanks for letting me know.I saved your reply, so in case anyone else asks the same question, I'll know where to point them. Julián Pérez Employee = ClientClosed   Amelia   Updated August 19, 2020 at 7:40am   2 Most recent comment from [deleted]:Hello Julián Pérez, Thank you for your purchase. There isn't a possibility for employees to be customers as well, because they have different access and permissions in Amelia. They can probabl ... DappersUK Amelia 'confirm booking button' not workingClosed   Amelia   Updated August 18, 2020 at 2:02pm   4 Most recent comment from [deleted]:Hello Bono, As I can see my colleague has responded to the ticket you opened regarding this matter, so you can continue resolving the issue in your ticket. I am sure the issue will be resolved soon. ... Khoa Nguyen Change "Closed" text when signups are fullClosed   Amelia   Updated August 18, 2020 at 1:46pm   2 Most recent comment from [deleted]:Hello Khoa Nguyen, You can only change the string Closed to Full by using some translation tool if you want, but it would apply to any place where this Label is used in the plugin, and it would apply ... Linda Members areaClosed   Amelia   Updated August 18, 2020 at 1:02pm   4 Most recent comment from Aleksandar Vuković:Hello LindaI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Maybe you could use this workaround. You can create a service w ...