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Public Tickets

Jeanne Amelia BookingClosed   Amelia   Updated December 17, 2020 at 8:51am   2 Most recent comment from Aleksandar Vuković:Hello JeanneAmelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your time zone is in UTC+/- format, please change it by selecting the city near you. Also, ple ... Pascal DUMAS i haven t the customer name in report stripeClosed   Amelia   Updated December 17, 2020 at 1:30am   7 Most recent comment from [deleted]:Hello,Yes, the update won't impact your website/information. superpolvorilla Problems with configuration of minimun time for bookingClosed   Amelia   Updated December 16, 2020 at 10:59pm   4 Most recent comment from Aleksandar Vuković:You're welcome, Jose LuisI'm glad to hear the issue has been resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Elena Notification Emails not sendingClosed   Amelia   Updated December 16, 2020 at 10:51pm   7 Most recent comment from Aleksandar Vuković:Thanks Elena.Mike, if you need any assistance with this, please let us know. Ben Cornelisse AboutClosed   Amelia   Updated December 16, 2020 at 10:45pm   2 Most recent comment from Aleksandar Vuković:Hello BenThe option to add the appointment to the customer's calendar is included in the "Congratulations" screen, so I suppose removing the image is easiest.You can change it in ./wp-content/p ... Sofie Vranckx Unable to adjust colors + doesn't look like the examples in front endClosed   Amelia   Updated December 16, 2020 at 10:11pm   2 Most recent comment from Aleksandar Vuković:Hello SofieThank you for your purchase.You either have SG Optimizer plugin installed, which is using "Combine CSS files" for front-end and is causing Amelia's styles not to be loaded; or there� ... Jeff Event listingsClosed   Amelia   Updated December 16, 2020 at 10:07pm   4 Most recent comment from Aleksandar Vuković:You're welcome, JeffIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Siggi back end Amelia Calendar view short codeClosed   Amelia   Updated December 16, 2020 at 9:52pm   2 Most recent comment from Aleksandar Vuković:Hello SiggiI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You can take a look at this plugin, though: https://downloadfr ... Peter Employees randomlyClosed   Amelia   Updated December 16, 2020 at 6:38pm   4 Most recent comment from [deleted]:Hi Peter, I am afraid not at the moment, sorry. simon brooker Backend PaymentsClosed   Amelia   Updated December 16, 2020 at 4:08pm   2 Most recent comment from [deleted]:Hello Simon, The only payment option available for the back-end booking is the on-site option - so customers pay offline, when they come to appointments. There isn't a possibility of using the ... Marc Hammoud packages of servicesClosed   Amelia   Updated December 16, 2020 at 3:50pm   2 Most recent comment from [deleted]:Hello Marc, There isn't a possibility for Packages of services in Amelia with its current built-in features, unfortunately. But we are now working on this feature, so it will be implemented in� ... Leanne Bird OutlookClosed   Amelia   Updated December 16, 2020 at 2:00pm   4 Most recent comment from Aleksandar Vuković:You're welcome, LeanneIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Adrian Gonzalez Escalante CustomerPanel ERRORSClosed   Amelia   Updated December 16, 2020 at 1:26pm   7 Most recent comment from [deleted]:You are welcome, Adrian. Glad to see that, thank you for letting me know. There isn't a page where we have custom CSS, unfortunately. We can help out with some small changes like this one with ... Camila events list displayClosed   Amelia   Updated December 16, 2020 at 12:42pm   2 Most recent comment from Aleksandar Vuković:Hello CamI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.The plugin should display events starting from TODAY by default. ... David Harrison Timezone changesClosed   Amelia   Updated December 16, 2020 at 12:26pm   2 Most recent comment from Aleksandar Vuković:Hello DavidThank you for your purchase.That is correct, once you change your WordPress time zone, Amelia's times will change to.Also, the default database settings are GMT. That can be changed, b ...