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Public Tickets

Raul wordpress user dropdownClosed   Amelia   Updated February 23, 2021 at 2:07pm   2 Most recent comment from Aleksandar Vuković:Hello RaulThe plugin is looking for Amelia's Customers, not WordPress users.So, if there's no customer linked to that email address, you will need to add him/her. Go to Amelia/Customers, and ... Susan Foppe Changing verbiageClosed   Amelia   Updated February 23, 2021 at 1:50pm   7 Most recent comment from Aleksandar Vuković:You're welcome, Susan, glad I could be of assistance.Please let me know if you have any further issues with this. cabinethérapeutique CalendarClosed   Amelia   Updated February 23, 2021 at 1:43pm   2 Most recent comment from Aleksandar Vuković:Hello CécileThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.When you configure Google Calend ... Shota Ando Details about Minimum time required before canceling/reschedulingClosed   Amelia   Updated February 23, 2021 at 12:47pm   2 Most recent comment from Aleksandar Vuković:Hello ShotaThat's 24 hours before the scheduled event. David Law Padding TimeClosed   Amelia   Updated February 23, 2021 at 12:38pm   2 Most recent comment from [deleted]:Hi David, There isn't such possibility with Amelia's current features, unfortunately. The service duration + its buffer times must fit in one day/24 hours in order for you to be able to bo ... Richard Client picking staffClosed   Amelia   Updated February 23, 2021 at 11:52am   2 Most recent comment from Aleksandar Vuković:Hello RichardThank you for your purchase.Please add this custom CSS on the page: div.am-select-service > form > div.el-form-item.am-select-employee-option { display: none !important; } David user creationClosed   Amelia   Updated February 23, 2021 at 11:45am   6 Most recent comment from Aleksandar Vuković:Hello again DavidAmelia's Customer (and Employee) Panel log-in is different from any other log-in you have on your site (WordPress log-in, WooCommerce log-in, Memberpress log-in, or any other log ... Elias Intermittent working hours during the same dayClosed   Amelia   Updated February 23, 2021 at 11:23am   3 Most recent comment from [deleted]:Hi, Elias!I apologize for the delayed response.As Nicolaie mentioned, you can do it by dividing working days into periods in the Employee's profile, for example:We would be glad to answer any oth ... briant ogando Is there any way to add the day of the week to place holders?Closed   Amelia   Updated February 23, 2021 at 10:47am   2 Most recent comment from [deleted]:Hi, Briant!Thank you for choosing Amelia.Unfortunately, at the moment we don't have such a placeholder.We are always looking for ideas on how to make Amelia better. So if you have a couple of min ... Philippe Weickmann Google CalendarClosed   Amelia   Updated February 23, 2021 at 10:42am   2 Most recent comment from [deleted]:Hello Anne,  Could you please tell me have you enabled the option Remove Google Calendar Busy Slots  in Amelia -> Settings -> Integrations -> Google Calendar Settings? Also, if you have some bigge ... Michael Dearden Setting upClosed   Amelia   Updated February 23, 2021 at 10:35am   2 Most recent comment from Aleksandar Vuković:Hello MichaelThank you for your purchase.Amelia is a WordPress plugin, and it can only work in WP environment. briant ogando My form is not workingClosed   Amelia   Updated February 23, 2021 at 10:34am   2 Most recent comment from Aleksandar Vuković:Hello BriantThank you for your purchase.I just made an appointment on your website:The booking was completed successfully, without any issues. Can you test again please? Shota Ando CSS customizationClosed   Amelia   Updated February 23, 2021 at 10:26am   2 Most recent comment from [deleted]:Hello Shota, You can try adding !important:  .amelia-app-booking #am-events-booking .am-event-list .am-event .am-event-data .am-event-info .am-event-sub-info > div {     display: none !important; ... Shota Ando Dynamic change of Default Appointment StatusClosed   Amelia   Updated February 23, 2021 at 10:16am   2 Most recent comment from [deleted]:Hello Shota, There isn't such possibility in Amelia with its current built-in features, unfortunately. You can only choose the status for all services in general in Amelia -> Settings -> Genera ... Carin POEDITClosed   Amelia   Updated February 23, 2021 at 8:53am   4 Most recent comment from [deleted]:You are welcome, Carin. Glad to see the issue is gone, thank you for letting me know.If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.