We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Sam Payrovi Database storageClosed Pre-purchase questions for wpDataTables   Updated October 16, 2019 at 9:10am   2 Most recent comment from Aleksandar Vuković:Hello Sam.Thank you for your interest in our plugin.You can edit existing tables in the database with wpDataTables using SQL Query based tables. Every manual table created with the plugin is being st ... Steve Rice CompatibilityClosed Pre-purchase questions for wpDataTables   Updated October 15, 2019 at 12:01pm   4 Most recent comment from Aleksandar Vuković:You're welcome, SteveIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. Micah Young Product capabilitiesClosed Pre-purchase questions for wpDataTables   Updated October 15, 2019 at 11:00am   2 Most recent comment from Aleksandar Vuković:Hello MicahThank you for your interest in our plugin.No worries, I believe I understood your questions.Manual tables, tables created from the database (SQL query based tables), and tables imported ... Luka Functionality questionClosed Pre-purchase questions for wpDataTables   Updated October 15, 2019 at 6:10am   8 Most recent comment from Aleksandar Vuković:Nikakav problem Luka.Ako vam ikada zatreba wpDataTables za neki drugi projekat, ili ako zelite da pređete na naš plugin - tu smo.Srdačan pozdrav. frank Adding columns to imported Google SpreadsheetsClosed Pre-purchase questions for wpDataTables   Updated October 14, 2019 at 8:43am   2 Most recent comment from Aleksandar Vuković:Hello FrankThank you for your interest in our plugin.Please note: Once you create a table from a Google Spreadsheet, changes in the core file from which a table is created, like: Changing the column� ... Daniel Brooksby Server-side Processing = Stops filtering workingClosed Pre-purchase questions for wpDataTables   Updated October 9, 2019 at 6:59am   23 Most recent comment from Aleksandar Vuković:Hi again Daniel.You're welcome.I'm sorry that you had to do this, but as long as the business is running, right?Please feel free to download the full version from Envato, and install it on ... Ricardo use of wptables in develop and productionClosed Pre-purchase questions for wpDataTables   Updated October 7, 2019 at 9:42am   3 Most recent comment from Aleksandar Vuković:Hello Ricardo.Thank you for your interest in our plugin.The Basic license can be used on one domain and an unlimited number of sub-domains. So, if you were to use the license in development environmen ... Ashley Erb wpDatTables FunctionalityClosed Pre-purchase questions for wpDataTables   Updated October 3, 2019 at 11:38am   2 Most recent comment from Aleksandar Vuković:Hey Ashley,Thank you for your interest in our plugin.I am sorry to disappoint you, but unfortunately no. You could only create PIVOT tables from the database (using SQL queries), and then use wpDataTa ... Adrien compatibility with Gravity Flow FoldersClosed Pre-purchase questions for wpDataTables   Updated October 2, 2019 at 7:57pm   10 Most recent comment from Aleksandar Vuković:Good news, Adrien.Thanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. Ali What does per year subscription mean?Closed Pre-purchase questions for wpDataTables   Updated October 2, 2019 at 11:51am   8 Most recent comment from Aleksandar Vuković:Hi again Ali.When you purchase the plugin, you will receive a download link, and credentials for accessing our store via e-mail.Once you download the .zip installation folder, you can follow the tuto ... dimoosh two arrows dropdown suddenlyClosed Pre-purchase questions for wpDataTables   Updated October 2, 2019 at 7:05am   14 Most recent comment from Aleksandar Vuković:Hi again Dimitri.This is probably coming from the plugin, or accordion you're using to create that drop-down (widget), where the chart is hidden under.Charts.js pie chart works just fine without ... Aggelos Charts per yearClosed Pre-purchase questions for wpDataTables   Updated October 1, 2019 at 6:36am   4 Most recent comment from Aleksandar Vuković:Hello again AggelosI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.The filter can only use the format you've selecte ... Eilif Single metric in a boxClosed Pre-purchase questions for wpDataTables   Updated September 30, 2019 at 6:42am   2 Most recent comment from Aleksandar Vuković:Hello Eilif.Thank you for your interest in our plugin.How would you get to this result? Would it be calculated from a table, or simply added in a table as a single value?It could probably be styled w ... Andrey Lifetime licenseClosed Pre-purchase questions for wpDataTables   Updated September 27, 2019 at 1:44pm   2 Most recent comment from Aleksandar Vuković:Hello Andrey.Thank you for your interest in our plugin.At the moment we do not provide lifetime license on our website, but we're planning on adding it fairly soon.If you wish to purchase one of ... Marc wpDataTablesClosed Pre-purchase questions for wpDataTables   Updated September 26, 2019 at 3:59pm   3 Most recent comment from Aleksandar Vuković:Hello dimoosh.There is probably a conflict with the bootstrap.js files. Please go to wpDataTables main Settings on your wp-admin page. You'll see Include full bootstrap front-end and Include ...