We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Daniel Martín Edit columns of a tableClosed Pre-purchase questions for wpDataTables   Updated November 28, 2019 at 8:24am   2 Most recent comment from Aleksandar Vuković:Hello Daniel.You can create a new column in the plugin's table only if you're using the data of existing columns. For example CONCAT two existing columns into a new one, or calculating the t ... Daniel Martín Is it possible to manage a Movie listing-like website?Closed Pre-purchase questions for wpDataTables   Updated November 27, 2019 at 12:22pm   2 Most recent comment from Aleksandar Vuković:Hello Daniel.Thank you for your interest in our plugin.Example: a table with name, main picture and 3 or more columns. And, then, a "more details" link that, when clicked, opens the full info of the ... john wwpdatatables and mysqlClosed Pre-purchase questions for wpDataTables   Updated November 26, 2019 at 3:29pm   2 Most recent comment from Aleksandar Vuković:Hello john.The charts depend on the table, so when the page is refreshed it will pull the data from the table. SQL Query based tables are refreshed instantaneously, so when you refresh the page, the ... Pablo Chamorro upgrade to pro from basic optionClosed Pre-purchase questions for wpDataTables   Updated November 25, 2019 at 2:57pm   6 Most recent comment from Aleksandar Vuković:You're welcome, Pablo.If there's anything else I can do to help, please let me know. Jerry Koutavas Editable TablesClosed Pre-purchase questions for wpDataTables   Updated November 25, 2019 at 11:40am   2 Most recent comment from Aleksandar Vuković:Hello Jerry.Thank you for your interest in our plugin.If you mean to have one table with all users, but each user has his own data saved in a column, you can enable "Users see and edit only own data", ... anandballi License termsClosed Pre-purchase questions for wpDataTables   Updated November 25, 2019 at 11:08am   7 Most recent comment from Aleksandar Vuković:Hi again Ryan.Sure, if you purchase the yearly subscription, and decide to switch over to lifetime, we can help you out with just paying the difference, or (depending on the amount of time that passe ... Ryan Lama Trial periodClosed Pre-purchase questions for wpDataTables   Updated November 25, 2019 at 11:07am   2 Most recent comment from Aleksandar Vuković:Hello Ryan.Thank you for your interest in our plugin.Unfortunately we don't have a free trial, but we do have a 15-day money back guarantee, so if you purchase the plugin, and see it doesn' ... Marco import excel file with filters and formulasClosed Pre-purchase questions for wpDataTables   Updated November 21, 2019 at 10:33pm   2 Most recent comment from Aleksandar Vuković:Hello MarcoThank you for your interest in our plugin.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You are able to eith ... FoodCoop Heimvorteil FilterClosed Pre-purchase questions for wpDataTables   Updated November 18, 2019 at 1:28pm   2 Most recent comment from Aleksandar Vuković:Hello uebes.Thanks for reaching out to us.For future reference - could you please translate your messages to English, as it is the only official support language? We avoid using Google Translate, si ... Eric Hamby Style And SortClosed Pre-purchase questions for wpDataTables   Updated November 18, 2019 at 12:53pm   2 Most recent comment from Aleksandar Vuković:Hello Eric.Thank you for your interest in our plugin.Unfortunately, formatting applied in the original file (font families, color, size, fill color, etc.) will not be copied over to the wpDataTable, ... Rick Hanzlik Creating dynamic tables and displaysClosed Pre-purchase questions for wpDataTables   Updated November 18, 2019 at 10:52am   2 Most recent comment from Aleksandar Vuković:Hello Rick.Thank you for your interest in our plugin.You can import the data in your database, if it doesn't exist already.Then you can create an SQL Query based wpDataTable to pull the data and ... John Beyer Upgrade from free pluginClosed Pre-purchase questions for wpDataTables   Updated November 18, 2019 at 9:32am   4 Most recent comment from Aleksandar Vuković:No worries, John.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Dwight Martino Section 508 ComplianceClosed Pre-purchase questions for wpDataTables   Updated November 18, 2019 at 9:20am   2 Most recent comment from Aleksandar Vuković:Hello Dwight.Thank you for your interest in our plugin.I am sorry to disappoint you, but we've been having issues with making wpDataTables ADA or 508 compatible. There are some dynamic labels tha ... king fffasfClosed Pre-purchase questions for wpDataTables   Updated November 15, 2019 at 9:18am   2 Most recent comment from Aleksandar Vuković:Hello king.Was there something you wanted to ask about wpDataTables? Thomas Customization Options in wpDataTablesClosed Pre-purchase questions for wpDataTables   Updated November 13, 2019 at 2:38pm   2 Most recent comment from Aleksandar Vuković:Hello Thomas.Thank you for your interest in our plugin.1. Yeah, with Highcharts Basic Column chart, you can combine types, like this:2. I don't believe that this could be done out of the box, bu ...