We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Sina Multi-row editingClosed Pre-purchase questions for wpDataTables   Updated January 6, 2020 at 10:42am   2 Most recent comment from Aleksandar Vuković:Hello Sina.Thank you for your interest in our plugin.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.All this would have t ... Joe Sad Custom excel sheetClosed Pre-purchase questions for wpDataTables   Updated January 6, 2020 at 10:03am   2 Most recent comment from Aleksandar Vuković:Hello Joe.Thank you for your interest in our plugin.I believe what you're looking for to achieve can be accomplished with wpDataTables.1. Creating a table like this is possible:So, without the l ... abanksob1 wordpress postClosed Pre-purchase questions for wpDataTables   Updated December 31, 2020 at 8:32am   16 Most recent comment from Aleksandar Vuković:Hi again abanksob1Well, I can't say much about cloudflare, but if that's slowing down your website, my advice would be to really reconsider changing your hosting plan. However, that's s ... Ioannis Giftakis Checkbox columnClosed Pre-purchase questions for wpDataTables   Updated December 30, 2020 at 10:13am   2 Most recent comment from Aleksandar Vuković:Hello Ioannis GiftakisThank you for your interest in our plugin.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.What you& ... Jota Table with users dataClosed Pre-purchase questions for wpDataTables   Updated December 27, 2019 at 10:51am   2 Most recent comment from Aleksandar Vuković:Hello Jota.Thank you for your interest in our plugin.If you intend to create Gravity Forms based tables, you will need to purchase both wpDataTables plugin, and Gravity Forms integration for wpData ... Amol Prakash Firke How to show data in Grid layout (boxes) rather than in rows?Closed Pre-purchase questions for wpDataTables   Updated December 24, 2019 at 10:45am   2 Most recent comment from Aleksandar Vuković:Hello Amol.Thank you for your interest in our plugin.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.It may be possible to ... Finn Neumann Demand for a functionClosed Pre-purchase questions for wpDataTables   Updated December 23, 2019 at 1:13pm   2 Most recent comment from Aleksandar Vuković:Hello FinnI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.We haven't had a request like this before, but I'll fo ... Jimmy wpDataTables functionClosed Pre-purchase questions for wpDataTables   Updated December 20, 2019 at 2:29pm   2 Most recent comment from Aleksandar Vuković:Hello JimmyThank you for your interest in our plugin.From version 2.3 we've implemented a feature that you can use multiple separate DB connections for MySQL, MSSQL and PostgreSQL.Also, you can u ... Diego highchartClosed Pre-purchase questions for wpDataTables   Updated December 20, 2019 at 2:04pm   2 Most recent comment from Aleksandar Vuković:Hello Diego.Thank you for your interest in our plugin.For future reference, please translate your questions to English, since it is the only official language for support.I'm not sure if the plug ... Ed Kim plots points on a mapClosed Pre-purchase questions for wpDataTables   Updated December 20, 2019 at 1:25pm   2 Most recent comment from Aleksandar Vuković:Hello Ed.Thank you for your interest in our plugin.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.The Google Map plugin& ... sunny paymentClosed Pre-purchase questions for wpDataTables   Updated December 16, 2019 at 9:47am   2 Most recent comment from Aleksandar Vuković:Hello again sunnyI see this is a duplicate ticket, so this one will be closed, and we can continue on the other ticket. fangquans Fang subscription plansClosed Pre-purchase questions for wpDataTables   Updated December 16, 2019 at 7:52am   2 Most recent comment from Aleksandar Vuković:Hello fangquansThank you for your interest in our plugin.There are three options you can choose from: Basic - Full plugin that can be used only for one domain or project - price $59. Pro - Full p ... Saeed Heidari jalali calendarClosed Pre-purchase questions for wpDataTables   Updated December 12, 2019 at 12:58pm   2 Most recent comment from Aleksandar Vuković:Hello SaeedThank you for your interest in our plugin.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You aren't the f ... Ning Jiang PHP Access method or APIClosed Pre-purchase questions for wpDataTables   Updated December 11, 2019 at 12:23pm   5 Most recent comment from Aleksandar Vuković:Hi again Ning Jiang.We don't have an example for your specific use-case.You can see the example in our documentation, and debug it to see how it was used to pull the data from WordPress. You ne ... Ryan Doyle WPDatatables FunctionalityClosed Pre-purchase questions for wpDataTables   Updated December 11, 2019 at 11:34am   2 Most recent comment from Aleksandar Vuković:Hello Ryan.Thank you for your interest in our plugin.If the data exists in the column, it can be sorted by that data. However, it can't be done automatically, if that's what you meant to ask ...