We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay

Public Tickets

Gavin Johnson Viewing data from Google SheetClosed Pre-purchase questions for wpDataTables   Updated February 20, 2020 at 8:27am   2 Most recent comment from Aleksandar Vuković:Hello GavinThank you for your interest in our plugin.Displaying data on hover is not possible, but there are a couple other options.You can enable Responsiveness in the table, and choose which column ... Mark Beasley Connection to MySQL databaseClosed Pre-purchase questions for wpDataTables   Updated February 19, 2020 at 11:48am   10 Most recent comment from Aleksandar Vuković:Hi again Mark.You're welcome. The text can be something like this:Powered by a free wpDataTables - WordPress Table Plugin license for the North Carolina Genealogical Society. So, https://wpda ... Jim Dynamic columns crashes wpDataTablesClosed Pre-purchase questions for wpDataTables   Updated February 19, 2020 at 7:34am   2 Most recent comment from Aleksandar Vuković:Hello JimThank you for your interest in our plugin.I checked with one of our developers, and unfortunately what you're trying to achieve is not possible with wpDataTables at the moment. The table ... Christina Black sticky headerClosed Pre-purchase questions for wpDataTables   Updated February 18, 2020 at 2:56pm   2 Most recent comment from Aleksandar Vuković:Hello ChristinaThank you for your interest in our plugin.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.It may be possibl ... Guy Purchase ProductClosed Pre-purchase questions for wpDataTables   Updated February 18, 2020 at 12:54pm   2 Most recent comment from Aleksandar Vuković:Hello GuyThank you for your interest in our plugin.I am sorry to disappoint you, but unfortunately we don't provide live support. Only support offered is through the ticketing system, so please f ... Alex featureClosed Pre-purchase questions for wpDataTables   Updated February 18, 2020 at 10:08am   2 Most recent comment from Aleksandar Vuković:Hello AlexThank you for your interest in our plugin.What you're looking for to achieve is possible with our paid add-on Master-Detail Tables. Please take a look at the documentation, and the exa ... PASCAL BOEUF data sourceClosed Pre-purchase questions for wpDataTables   Updated February 18, 2020 at 9:29am   4 Most recent comment from Aleksandar Vuković:Hi PascalIn Milan's stead - you're welcome.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. hm WP Data Charts shortcodeClosed Pre-purchase questions for wpDataTables   Updated February 18, 2020 at 8:49am   6 Most recent comment from Aleksandar Vuković:You're welcome hm.Glad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. hm Wp data table calculationClosed Pre-purchase questions for wpDataTables   Updated February 18, 2020 at 8:36am   6 Most recent comment from Aleksandar Vuković:Hi again hm Sorry for the late response, we're not working on weekends. Please reach out to the company you're working with, so they can supply the purchase code. We won't be able to pr ... Jerry Table to pdf / Table row to formClosed Pre-purchase questions for wpDataTables   Updated February 13, 2020 at 5:17pm   2 Most recent comment from Miloš Jovanović:Hi Jerry,Thank you for your inquire.- Is a table created with your plugin printable (best if convertible to pdf)?Yes, you can find more information about table tools on this linkAlso be sure to che ... Sam Santos Can't update to 2.8Closed Pre-purchase questions for wpDataTables   Updated February 12, 2020 at 1:21pm   4 Most recent comment from Aleksandar Vuković:You're welcome, SamIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. Elijah Olivas Using editable tables for front-end interactive simulationClosed Pre-purchase questions for wpDataTables   Updated February 12, 2020 at 10:51am   2 Most recent comment from Aleksandar Vuković:Hello ElijahThank you for your interest in wpDataTables.Charts can only be created from existing wpDataTables, so if you create a manual table, or an SQL Query based table, you will be able to allow y ... ScriptoLabs wpDataChards showing only top 10 columnsClosed Pre-purchase questions for wpDataTables   Updated February 10, 2020 at 11:10am   2 Most recent comment from Aleksandar Vuković:Hello ScriptoLabsThank you for reaching out to us.If your table is showing all 20 rows, the chart should follow that. However, if the table shows only first 10 rows on front end, and you enabled "Foll ... Daniel Brooksby Date Field BugClosed Pre-purchase questions for wpDataTables   Updated February 6, 2020 at 2:05pm   6 Most recent comment from Aleksandar Vuković:Oh, I see DanielThanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. Bo Landberger Data displayClosed Pre-purchase questions for wpDataTables   Updated February 6, 2020 at 11:06am   2 Most recent comment from Aleksandar Vuković:Hello BoThank you for your interest in our plugin.The data is read from the data source every time the page loads, and currently the plugin doesn't have the ability to create a 2-way synchronizat ...