We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Pablo Select where field is userIDClosed Pre-purchase questions for wpDataTables   Updated March 6, 2020 at 9:26am   2 Most recent comment from Aleksandar Vuković:Hello PabloThank you for your interest in our plugin.If you have an ID column, you can go to its settings, and under Filtering tab, change filter type to "Text". Then, in Predefined Values add %CURRE ... Emiel Lelieveld SQL query available on manual tableClosed Pre-purchase questions for wpDataTables   Updated March 5, 2020 at 1:49pm   2 Most recent comment from Aleksandar Vuković:Hello EmielThank you for your interest in our plugin.When you create a manual table, it is saved in the database in format: wp_wpdatatable_#, where "#" represents the table's ID in the database. ... Mary-Ann wdtObj is undefinedClosed Pre-purchase questions for wpDataTables   Updated March 5, 2020 at 8:56am   20 Most recent comment from Aleksandar Vuković:Hi again Mary-AnnYeah, I agree that it's strange. One of our developers has been trying to get to the bottom of this for the past week, and simply cannot find a reason why it's doing that.I ... Fatih Frontend edittingClosed Pre-purchase questions for wpDataTables   Updated March 4, 2020 at 7:20am   14 Most recent comment from Fatih:Hi Aleksandar, Thanks for yoru kindness. I have got my plugin and opened the ticket as you mention => https://tmsplugins.ticksy.com/ticket/2317570Thanks. Entin Creating Chart with APIClosed Pre-purchase questions for wpDataTables   Updated March 2, 2020 at 7:17am   2 Most recent comment from Aleksandar Vuković:Hello EntinThank you for your interest in our plugin, and sorry for the late response.We don't have any APIs you could use. What we do have are hooks and filters.If I understood you correctly, ... Cedric Edit ToolsClosed Pre-purchase questions for wpDataTables   Updated February 28, 2020 at 12:31pm   4 Most recent comment from Aleksandar Vuković:Glad to hear that CedricCan I ask you to add the suggestion on our suggest a feature page?It will go directly to our developers, so they can include it in the future. Edmund Database Update FacilityClosed Pre-purchase questions for wpDataTables   Updated February 28, 2020 at 8:56am   4 Most recent comment from Aleksandar Vuković:Hi again EdmundSure, if you connect that separate DB through wpDataTables settings, you can create tables from that database, which you can edit.However, please note:Only one MySQL table can be edite ... drfingerless formidable forms add on featuresClosed Pre-purchase questions for wpDataTables   Updated February 27, 2020 at 2:34pm   8 Most recent comment from Aleksandar Vuković:You're welcome drfingerlessGlad to hear that.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Paschal create a table linked to an existing data sourceClosed Pre-purchase questions for wpDataTables   Updated February 27, 2020 at 8:40am   2 Most recent comment from Aleksandar Vuković:Hello PaschalThank you for your interest in our plugin.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Tables linked to an ... Indra Display Data in Dropdown 2 based on Selected Data in Dropdown 1Closed Pre-purchase questions for wpDataTables   Updated February 26, 2020 at 5:10pm   6 Most recent comment from Aleksandar Vuković:You're welcome IndraSorry I couldn't provide a positive response.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. islam M Plugin functionsClosed Pre-purchase questions for wpDataTables   Updated February 25, 2020 at 1:35pm   2 Most recent comment from Aleksandar Vuković:Hello islamThank you for your interest in our plugin.This is not included as a built-in feature, but there is a workaround one of our customers shared with us. I don't know if that will work for ... Iszuddin Charts with user data onlyClosed Pre-purchase questions for wpDataTables   Updated February 25, 2020 at 11:49am   2 Most recent comment from Aleksandar Vuković:Hello IszuddinThank you for your kind words.If you create a table where users can view and edit only their own data, you can also use that for charts. You would need to enable "Follow table filtering ... mohammed elkenawy wpdata tables supporting rtlClosed Pre-purchase questions for wpDataTables   Updated February 24, 2020 at 2:11pm   2 Most recent comment from Aleksandar Vuković:Hello mohammed I see this is the duplicate ticket, so I will close it. Here's the reply from the other ticket, though:Thank you for your interest in our plugin. I am sorry to disappoint you, b ... guy functionalityClosed Pre-purchase questions for wpDataTables   Updated February 24, 2020 at 1:39pm   2 Most recent comment from Aleksandar Vuković:Hello guyThank you for your interest in our plugin.If you're creating a table linked to an existing Excel file, you cannot edit the table, nor can you add any columns to it. The plugin only reads ... Kristiyan Page size of the pluginClosed Pre-purchase questions for wpDataTables   Updated February 20, 2020 at 11:03am   2 Most recent comment from Aleksandar Vuković:Hello KristiyanThank you for your interest in our plugin.The page size will not significantly increase. This depends on the table size, and the amount of data displayed on the page, but it should stay ...