We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

David Brugmans json file importClosed Pre-purchase questions for wpDataTables   Updated December 22, 2021 at 1:40pm   2 Most recent comment from Aleksandar Vuković:Hello DavidThank you for your interest in our plugin.The JSON format needs to be a one-level array of same-structured objects where each object will be parsed as a row, and each field inside of the o ... JOHN BARDSGARD User inputClosed Pre-purchase questions for wpDataTables   Updated December 20, 2021 at 12:56pm   2 Most recent comment from Aleksandar Vuković:Hello John.Thank you for your interest in our plugin and sorry for the late response.The plugin doesn't have a conditional editing logic, so values of other columns can't be changed if you e ... U3A Port Phillip wpDataTables no longer works after upgradeClosed Pre-purchase questions for wpDataTables   Updated December 16, 2021 at 2:41pm   3 Most recent comment from Isidora Markovic:Hi Phillip,It is released fix for this issue and will be available in version 3.7.1 when Envato approve update. Sorry for inconvenience,Best regards.. Hazzan & Mrs. Michael Weis Creating a LeaderboardClosed Pre-purchase questions for wpDataTables   Updated December 15, 2021 at 8:20pm   2 Most recent comment from [deleted]:Hi MikeThank you for reaching out to us.Every editable table can be editable by users on front-end, if you enable editing for the chosen columns. You can also set the column for sorting on load so you ... David Brumbaugh using wpdatatables to search and return results based on form entryClosed Pre-purchase questions for wpDataTables   Updated December 13, 2021 at 4:05pm   9 Most recent comment from [deleted]:Hi DavidThis can only be achieved using MySQL query-based tables. If you're not that good with MySQL, you can try using our Query Constructor, but please note that this constructor is just a he ... Marian Andries Multisite compatibilityClosed Pre-purchase questions for wpDataTables   Updated December 9, 2021 at 7:35pm   2 Most recent comment from [deleted]:Hi MarianThank you for reaching out to us.If you use the plugin in a multisite on each site you will have a separate backend setting and table. Each subdomain will have its own database, so all table ... bchevalier03 Show cell data side of calculating minimum cellClosed Pre-purchase questions for wpDataTables   Updated December 8, 2021 at 5:27pm   2 Most recent comment from [deleted]:Hi bchevalier03Thank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features. I'll kindly ask you to add it as a feature suggestion on this pag ... Kelvin Thom MultisiteClosed Pre-purchase questions for wpDataTables   Updated December 3, 2021 at 7:16pm   7 Most recent comment from [deleted]:You are most welcome If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Ayoze OptionesClosed Pre-purchase questions for wpDataTables   Updated December 1, 2021 at 8:53pm   2 Most recent comment from [deleted]:Hi Ayoze Thank you for reaching out to us. If I understand correctly you want to create relational tables? You can use our foreign key feature to display data from another table in a column of the or ... Erika Laguna Search formClosed Pre-purchase questions for wpDataTables   Updated December 1, 2021 at 7:24pm   4 Most recent comment from [deleted]:You are most welcome, thank you for your purchase If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Joshua Lim black friday salesClosed Pre-purchase questions for wpDataTables   Updated December 1, 2021 at 4:33pm   2 Most recent comment from [deleted]:Hi JoshuaThank you for reaching out to us. We would suggest upgrading the licence you currently have to the Pro licence. This offer expires soon but we will have in mind you reached out to us while th ... Wyatt Allen AbilitiesClosed Pre-purchase questions for wpDataTables   Updated November 30, 2021 at 1:19pm   2 Most recent comment from [deleted]:Hi WyattThank you for reaching out to us.Google Spreadsheets table format will work only up to a certain limit (no exact limit, but 3000-5000 cells is a good example).  When your data set is larger ... Leonardo Kratz Mendes Integration with AirtableClosed Pre-purchase questions for wpDataTables   Updated November 28, 2021 at 4:51pm   2 Most recent comment from [deleted]:Hi LeonardoThank you for reaching out to us.Even though Airtable has an API, unfortunately, you can't connect it directly to wpDT.The only way you can add separate database connections is with c ... Dinesh P addons bundleClosed Pre-purchase questions for wpDataTables   Updated November 25, 2021 at 10:39am   2 Most recent comment from [deleted]:Hi DineshThank you for your interest in our plugin. Currently we do not have any bundle promotions but we are planning to add this option soon. Please subscribe to our Newsletter, so you're i ... Eloy Merge featureClosed Pre-purchase questions for wpDataTables   Updated November 24, 2021 at 2:04pm   8 Most recent comment from Aleksandar Vuković:Thank you for your suggestion, Nicolas, I will forward it to our development team.I too hope that it will be resolved soon, but I can't make any promises, unfortunately.