We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Patrick Xiao What data the plugin can pull when creating a table from Wordpress DatabaseClosed Pre-purchase questions for wpDataTables   Updated October 22, 2021 at 4:45pm   2 Most recent comment from [deleted]:Hi PatrickThank you for reaching out to us. Pulling data from another database can only be achieved using MySQL query-based tables. If you're not that good with MySQL, you can try using our Que ... Darryl Kissinger creating a form in wpDataTables using phpClosed Pre-purchase questions for wpDataTables   Updated October 22, 2021 at 4:18pm   2 Most recent comment from [deleted]:Hi DarrylThis related to the previous ticket I replied to, correct?Basically there is no way to achieve this using the plugin's builtin features, but we can recommend this service for customizati ... Vahe wpdatatables featuresClosed Pre-purchase questions for wpDataTables   Updated October 18, 2021 at 6:42pm   2 Most recent comment from [deleted]:Hi VaheThank you for reaching out to us.1. You can use this hook: wpdatatables_filter_table_description add_filter( 'wpdatatables_filter_table_description', 'verse_show_entries ... DENDURA EmplacementsClosed Pre-purchase questions for wpDataTables   Updated October 18, 2021 at 6:04pm   2 Most recent comment from [deleted]:Hi Dendura Thank you for reaching out to us. To edit the existing locations you can go to Amelia - Locations If you find that your Google location does not work, please make sure that you have activat ... Oscar Technical QuestionClosed Pre-purchase questions for wpDataTables   Updated October 14, 2021 at 5:20pm   2 Most recent comment from [deleted]:Hi OscarThank you for reaching out to us.Yes, you can create tables that are front end editable for all users with wpDataTables.You can find more detailed information about this feature in our documen ... Jaime Lai Integration with Wp-FormsClosed Pre-purchase questions for wpDataTables   Updated October 13, 2021 at 6:49pm   2 Most recent comment from [deleted]:Hi Jaime Thank you for reaching out to us. Unfortunately we do not have this integration. You can have a look at our available addons for forms creation, Gravity forms, Forminator forms and Formidable ... Victor Reyes Benites Demo BugClosed Pre-purchase questions for wpDataTables   Updated October 12, 2021 at 4:03pm   6 Most recent comment from Aleksandar Vuković:I'm glad to hear that, VictorIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Esko Autio ImagesClosed Pre-purchase questions for wpDataTables   Updated October 12, 2021 at 1:07pm   2 Most recent comment from [deleted]:Hi Esko Thank you for reaching out to us. Images can only be added one at a time, when you edit the row. All those images can be added through the Image Columns. Going through the database would req ... Owen Slater Drive API for SheetsClosed Pre-purchase questions for wpDataTables   Updated October 12, 2021 at 9:27am   7 Most recent comment from Aleksandar Vuković:Hey Owen, thank you for that!I greatly appreciate you sharing this with us.The ticket has been forwarded to our lead developer, so he can take a look. As soon as I have some news, I will let you know ... Emanuele Vertical responsive tableClosed Pre-purchase questions for wpDataTables   Updated October 10, 2021 at 3:22pm   2 Most recent comment from [deleted]:Hi EmanueleThank you for reaching out to us.wpDataTables does offer an option for mobile responsiveness but I'm afraid it is not possible to choose a custom layout. You can read all about this f ... Leo Support for Mailto link in tableClosed Pre-purchase questions for wpDataTables   Updated October 9, 2021 at 6:59am   4 Most recent comment from [deleted]:You are most welcome If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Oguz Process SpeedClosed Pre-purchase questions for wpDataTables   Updated October 6, 2021 at 12:12pm   2 Most recent comment from [deleted]:Hi OguzThank you for reaching out to us.The loading speed depends on a lot of factors - your hosting plan, server's performance, amount of other data on the page, internet speed, etc.  For exam ... Ashford Folk wpdatatables wont load back endClosed Pre-purchase questions for wpDataTables   Updated October 6, 2021 at 11:39am   10 Most recent comment from Aleksandar Vuković:You're welcome, Cliff.Glad I could be of assistance.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Cristián ConfiguraciónClosed Pre-purchase questions for wpDataTables   Updated October 5, 2021 at 3:22pm   3 Most recent comment from [deleted]:Hi CristiánThank you for reaching out to us.- Yes the yearly subscription basic licence is 59 USD.- The Price cannot be hidden with he builtin options but I can explain how to find and copy the se ... Terry woods Don’t understand what your product isClosed Pre-purchase questions for wpDataTables   Updated October 5, 2021 at 12:10pm   2 Most recent comment from [deleted]:Hi TerryThank you for reaching out to us.To be honest I am not sure I completely understand your question. wpDataTables uses the WordPress database to store the data it doesn't have a database o ...