We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Simon Uve Clickable link of foreign key value in tableClosed Pre-purchase questions for wpDataTables   Updated March 2, 2023 at 1:58pm   4 Most recent comment from Miloš Jovanović:Hi, Ørjan.I will advise in details how you can make hyperlinks and make buttons in our tables.There are two ways how you can make URL buttons in the cells of our tables. - 1. If you use our URL ty ... Eddie BuyingClosed Pre-purchase questions for wpDataTables   Updated March 1, 2023 at 7:06pm   3 Most recent comment from Miloš Jovanović:Hi, Eddie.I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets. Have a great da ... Svetoslav Rankov How to enable wpDataTables link in menu on the leftClosed Pre-purchase questions for wpDataTables   Updated March 1, 2023 at 2:55pm   2 Most recent comment from Miloš Jovanović:Hi, Svetoslav.To allow another user role to see the tables in back-end, you need to enable "manage_options" capability through User Role Editor: I hope that helps.Let me know how it goes. Thanks. abdo using large dataClosed Pre-purchase questions for wpDataTables   Updated March 1, 2023 at 12:22am   4 Most recent comment from Miloš Jovanović:Hi, abdo.You're welcome, I am happy to help.We will be here to provide support if you encounter any issues,please don't hesitate to reach out to us with new tickets whenever you have any q ... Oguzhan Data Tables AddonsClosed Pre-purchase questions for wpDataTables   Updated February 28, 2023 at 8:04pm   2 Most recent comment from Miloš Jovanović:Hi, Oguzhan.I am sorry, but i am not sure i understood this use-case.For example, if you want to have a set of one or more filters that the user will be made to choose,and then to hit a button that c ... Tom Karels Grouped Items WooCommerceClosed Pre-purchase questions for wpDataTables   Updated February 27, 2023 at 8:59pm   2 Most recent comment from Miloš Jovanović:Hi, Tom. Thanks for reaching out to us. - We don't have a native integration with WooCommerce yet, so pulling any data from its database can only be done with some custom MySQL query. If you� ... milan chavda limiting data rows for currently logged useClosed Pre-purchase questions for wpDataTables   Updated February 27, 2023 at 8:58pm   2 Most recent comment from Miloš Jovanović:Hi, milan. Sorry for the delayed response. - Yes. There is a workaround for this use-case with our premium plugin. We have advanced filters available, which you can use to predefine a filter for the " ... Sandor Security problemClosed Pre-purchase questions for wpDataTables   Updated February 27, 2023 at 8:16pm   2 Most recent comment from Miloš Jovanović:Hi, Sandor.The vulnerability was found in the full version of wpDataTables v3.4.1, so all premium versions before that can be affected. Lite version does not have these functionalities (such as SQL b ... JONIEC Patrick show employee liste for visitorClosed Pre-purchase questions for wpDataTables   Updated February 27, 2023 at 10:45am   5 Most recent comment from Miloš Jovanović:Hello, JONIEC. Yes. You can use wpDataTables to pull a custom SQL Query from your WordPress database to pull data from Amelia. For example, if we would simply pull all the data about employees, such ... Heather Johnson FunctionalityClosed Pre-purchase questions for wpDataTables   Updated February 24, 2023 at 11:36am   2 Most recent comment from Miloš Jovanović:Hi, Heather.I am sorry to disappoint you, but for charts we don't have a solution like this.We have this feature only for tables. You can hide a table before a user has to make one or more fil ... roman sadowski table functionalityClosed Pre-purchase questions for wpDataTables   Updated February 21, 2023 at 6:49pm   2 Most recent comment from Miloš Jovanović:Hi, RomanFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... Adrian wpDataTables integration with NinjaForms?Closed Pre-purchase questions for wpDataTables   Updated February 21, 2023 at 12:29pm   2 Most recent comment from Miloš Jovanović:Hi Adrian Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Reichenbach Link with Google sheetClosed Pre-purchase questions for wpDataTables   Updated February 20, 2023 at 7:06pm   2 Most recent comment from Miloš Jovanović:Hi, Reichenbach Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual ... Will Holt Updating tables from csvClosed Pre-purchase questions for wpDataTables   Updated February 20, 2023 at 3:19am   2 Most recent comment from Miloš Jovanović:Hi, Will.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... MOHAMMED ASHFAN MAMDU Front End Not Displaying TableClosed Pre-purchase questions for wpDataTables   Updated February 18, 2023 at 4:06pm   5 Most recent comment from Miloš Jovanović:Hi, Mohammed.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ...