We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Lisa Currier Need help with errorClosed Pre-purchase questions for wpDataTables   Updated May 25, 2018 at 10:40am   8 Most recent comment from [deleted]:Hi Lisa,Please describe me a problem that you have. Lisa Currier Need new purchase code so I can submit ticket and fix problem.Closed Pre-purchase questions for wpDataTables   Updated May 24, 2018 at 9:53am   4 Most recent comment from [deleted]:Hi Lisa,You can extend it on CodeCanyon at this link, you just have to be logged in as user who brought the plugin. Helpdesk Branded Insights wpDataCharts - Chart Engine Chart Types and FormattngClosed Pre-purchase questions for wpDataTables   Updated May 23, 2018 at 9:29am   7 Most recent comment from [deleted]:Hi Gary,If you bright the licence please open a ticket in wpDataTables category with your purchase key and one of our support agents will answer on your questions. Gary User data access controlClosed Pre-purchase questions for wpDataTables   Updated May 22, 2018 at 9:42am   2 Most recent comment from [deleted]:Hi Gary,Thank you for t he inquiry.It is not possible out of the box features to control which user role can see the table, but it is possible to set which user roles will be able to edit the table. ... Tamir Halperin I'm ready to buy your product but I need a specific feature that my current application providesClosed Pre-purchase questions for wpDataTables   Updated May 21, 2018 at 12:47pm   6 Most recent comment from [deleted]:Hi Tamir,This could be done but not with built in options. It will require developing a custom solution. Sam Davis URL to filter on date rangeClosed Pre-purchase questions for wpDataTables   Updated May 21, 2018 at 12:00pm   6 Most recent comment from [deleted]:Hi Sam,We released new version of the plugin recently. If you do not use it please update to the latest version to see does it helps. If it doesn't please open a ticket in corresponding section of thi ... Kelly Function of wpDataTablesClosed Pre-purchase questions for wpDataTables   Updated May 21, 2018 at 10:38am   2 Most recent comment from [deleted]:Hi Kelly,Thank you for your inquire.Maybe you can use conditional formatting to solve this. Conditional formatting allow you to change a cell content based on value in the cell so you can set it to s ... Ruben QuestionClosed Pre-purchase questions for wpDataTables   Updated May 21, 2018 at 10:00am   2 Most recent comment from [deleted]:Hi Ruben,Thank you for your inquire.Unfortunately, at this moment, we do not have validation like this built in. It could be done but it will require developing custom solution. Helpdesk Branded Insights wpDataCharts - Series formattingClosed Pre-purchase questions for wpDataTables   Updated May 21, 2018 at 9:36am   2 Most recent comment from [deleted]:Hi Gary,Thank you for the inquiry.If chart option is not available out of the box, it can be changed just using wpDataCharts callback. You can take a look at this page and see examples of using callb ... Jan Bear WP Data TablesClosed Pre-purchase questions for wpDataTables   Updated May 19, 2018 at 1:06pm   2 Most recent comment from [deleted]:Hi Jan Bear,Thank you for the inquiry."I just want to know if the plugin will be responsive and allow me to view the table in visual mode."- wpDataTable can be are responsive and you have option to e ... Werner Meier rating systemClosed Pre-purchase questions for wpDataTables   Updated May 17, 2018 at 8:15pm   2 Most recent comment from [deleted]:Hi Werner Meier,Thank you for your inquire.We do not have that functionality in standard form but we do have inline editing which could possible do the job. You can chose editor input type like selec ... tidelin Mobile front-end editingClosed Pre-purchase questions for wpDataTables   Updated May 15, 2018 at 10:34am   4 Most recent comment from [deleted]:Hi Tidelin,We have integration with Visual composer which means that there is a widget to add table or chart with it. Our plugin is a fully functional as stand alone product and you do not need to buy ... Sid SidClosed Pre-purchase questions for wpDataTables   Updated May 15, 2018 at 8:51am   2 Most recent comment from [deleted]:Hi Sid,Thank you for your inquire.It looks like styling from your theme or other plugin interfere heavily with ours and break plugin styling. Could you please try to change theme temporary and, if th ... Sid PurchaseClosed Pre-purchase questions for wpDataTables   Updated May 11, 2018 at 9:28am   2 Most recent comment from [deleted]:Hi Sid,Thank you for your inquire.As we are using Envato as the marketplace for selling the product, their licensing policies apply: https://codecanyon.net/licenses/terms/regular Their policy in ge ... webteamlogical wp data tablesClosed Pre-purchase questions for wpDataTables   Updated May 9, 2018 at 9:40am   24 Most recent comment from [deleted]:Hi webteamlogical,We do not practise to announce date of next release because it could cause trouble in situation like this. If we spotted a bug in the last moment we need to fix it and delay a relea ...