We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Joshua Lim Max function always display AdminClosed   wpDataTables   Updated April 12, 2024 at 2:49pm   3 Most recent comment from Miloš Jovanović:Hi Joshua, My sincere apologies - In the meantime we figured out why this happens. Basically, if you use any 'password manager' directly in your Browser, like for Google Chrome, it has the ... Alex Parent-Child relationshipClosed   wpDataTables   Updated August 15, 2023 at 4:25pm   4 Most recent comment from Miloš Jovanović:Hi Alex,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... Di Belardino Luciano circaClosed   wpDataTables   Updated August 14, 2023 at 4:21pm   2 Most recent comment from Miloš Jovanović:Hi Luciano Di Belardino,it is not possible to have images rendered in our tables when you embed them directly in a Google Sheet in this way.For every image, in order for our Plugin to render it, yo ... Amar Placeholders in Manual TableClosed   wpDataTables   Updated August 11, 2023 at 4:32pm   6 Most recent comment from Miloš Jovanović:Hi Amar,thank you for clarifying the use case, i see what you mean.Unfortunately, it is not possible to use our current built-in Placeholder capabilities like this, directly placing the %VAR1% insi ... Henk Rensenbrink Front-end editing does not workClosed   wpDataTables   Updated September 17, 2024 at 5:49pm   10 Most recent comment from Miloš Jovanović:Hi Henk,I know a long time has passed since we sent the last reply here, but I just wanted to advise we released a new update for the Gravity Form integration, which includes the fix for editing of G ... Joshua Lim Why some tables are center align but some are NOT?Closed   wpDataTables   Updated August 10, 2023 at 6:59pm   9 Most recent comment from Miloš Jovanović:Hi Joshua, no problem, i am happy to help. Yes, we have this publically available, so other users will be able to find it if they search for the keywords. I am delighted to hear that this has been r ... Erik Geiger Accessibility barriersClosed   wpDataTables   Updated August 10, 2023 at 6:54pm   4 Most recent comment from Miloš Jovanović:Hi Erik,Of course, i will pass this feedback to our management,and they will do their best to implement these changes over time / over multiple Updates if possible,as you said, and i agree entirely, ... Patrick McCaffrey Various issues - font size, etcClosed   wpDataTables   Updated August 11, 2023 at 12:58pm   7 Most recent comment from Miloš Jovanović:Hi Patrick,i just took another look with the help of our senior 2nd level Support.For them it also looks as the font for this paragraph above the table is the same as the font inside the table.And wh ... Henk Rensenbrink Show percentage for every to-do itemClosed   wpDataTables   Updated August 10, 2023 at 3:39pm   4 Most recent comment from Miloš Jovanović:Hi Henk,no problem, i am happy to advise.I like this idea for a use case, so let's hope that the devs might be able to create a solution soon, at least for our own table's Formula , and al ... Rudi Add Custom Column with Button/URLClosed   wpDataTables   Updated August 10, 2023 at 2:24pm   2 Most recent comment from Miloš Jovanović:Hi Rudi, yes - unfortunately something like this, adding a column to an existing table, is not possible with any table which is linked to an existing /live data source, such as Formidable Forms. Addi ... Rick Matsumoto Google Sheets APIClosed   wpDataTables   Updated August 10, 2023 at 1:09pm   6 Most recent comment from Miloš Jovanović:Hi Rick,sorry for this delay between replies.1. I see what you mean, you are right - that is not the 403 error coming from WordPress,but it seems it is the response from the Google API,   perhaps ... Rob Cioffi Can I use Google Sheet with multiple sheets?Closed   wpDataTables   Updated August 9, 2023 at 7:44pm   2 Most recent comment from Miloš Jovanović:Hi Rob,sorry to disappoint you, but it is not possible to have multiple Sheets connected to same table.Each Sheet tab has a unique URL, and you can only have one Table from each tab.If you wish to se ... jorge luis vasquez rueda no deja garudar las tablasClosed   wpDataTables   Updated August 8, 2023 at 6:43pm   7 Most recent comment from Miloš Jovanović:Hi  Jorge,if i understood, you isolated and fixed this issue?If that is the case,I am delighted to hear that this has been resolved. Thank you for letting us know. Please don't hesitate to crea ... Michael Table only showing when logged inClosed   wpDataTables   Updated August 7, 2023 at 5:51pm   2 Most recent comment from Miloš Jovanović:Hi Michael,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Stephen Bruce Casey Unable to delete RowsClosed   wpDataTables   Updated August 7, 2023 at 3:42pm   7 Most recent comment from Miloš Jovanović:Hi Stephen,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ...