We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Ron Demkes Image borderClosed   wpDataTables   Updated September 11, 2023 at 1:30pm   2 Most recent comment from Miloš Jovanović:Hi Ron,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respon ... Jenna Klinner PHP 8.1 Warning on v5.8.1Closed   wpDataTables   Updated September 8, 2023 at 10:03pm   2 Most recent comment from Miloš Jovanović:Hello,we apologise for this inconvenience. Our developers are aware of this PHP warning and they made a fix. Our QA Team is just conducting further testing to ensure that the fix does not have any oth ... fares iza exported individually and not all Forminator filesClosed   wpDataTables   Updated September 8, 2023 at 9:53pm   3 Most recent comment from Miloš Jovanović:Hi fares,I am sorry but i am not understanding your use case and the issue.When you say you are using an add-on to extract data from the Forminator add-on,can you please elaborate in more details,  ... darren waggott RefundClosed   wpDataTables   Updated September 8, 2023 at 9:51am   2 Most recent comment from Miloš Jovanović:HI Darren,We responded to your initial ticket where you reported the issues,https://tmsplugins.ticksy.com/ticket/3453491/I hope you might reconsider about the refund.We can provide you with an extend ... Carry Brands External file for Annotations (ApexCharts)Closed   wpDataTables   Updated September 7, 2023 at 8:25pm   2 Most recent comment from Miloš Jovanović:Hi Carry,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Diego Cuadrado FILTERING SO SLOWClosed   wpDataTables   Updated September 4, 2023 at 4:15pm   2 Most recent comment from Miloš Jovanović:Hi Diego, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Peter Inserting images in rowsClosed   wpDataTables   Updated September 4, 2023 at 2:19pm   7 Most recent comment from Miloš Jovanović:Hi Peter,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... Mee Styling of title & subtitle of highchartsClosed   wpDataTables   Updated September 4, 2023 at 12:43pm   7 Most recent comment from Miloš Jovanović:Hi Mee, my sincerest apologies for all the waiting time. I did my best, but unfortunately at this time we do not have a working solution to somehow manipulate how the export of the HighChart will tur ... Elvis Sedic Retriggering chart generationClosed   wpDataTables   Updated September 4, 2023 at 10:54am   5 Most recent comment from Miloš Jovanović:Hi Elvis, My apologies once again that it is taking so long. Thank you for describing your use case , and how you set everything up. I am truly sorry to disappoint you,  we did our best to search t ... David Pre-filtering tables through URLClosed   wpDataTables   Updated September 1, 2023 at 4:30pm   2 Most recent comment from Miloš Jovanović:Hi David,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Tony Fitzpatrick Clickable Image in the tableClosed   wpDataTables   Updated August 30, 2023 at 3:05pm   4 Most recent comment from Miloš Jovanović:Hi Tony, I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets.   I wanted to a ... Marcos Szeinuk questions on formula columnsClosed   wpDataTables   Updated August 30, 2023 at 2:36pm   4 Most recent comment from Miloš Jovanović:Hi Marcos,Thank you for these requests, we will do our best to work on that as soon as possible.Please don't hesitate to open new tickets if anything else comes up.Thanks again. Morten Sterregaard-Feltsen Remove frame around tablesClosed   wpDataTables   Updated August 29, 2023 at 3:54pm   21 Most recent comment from Miloš Jovanović:Hi Morten,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Paul Sullivan formulasClosed   wpDataTables   Updated August 29, 2023 at 1:42pm   12 Most recent comment from Miloš Jovanović:Hi Paul,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... fei column width adjustmentClosed   wpDataTables   Updated August 28, 2023 at 3:37pm   2 Most recent comment from Miloš Jovanović:Hi fei,I think you are using Simple Table type, since they are the only ones that can be dragged for the width, right?-There are two ways how you can control the width of Simple Table columns. 1.  Y ...