We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Thepaky91 Add searchbox in edit modal using foreign keyClosed   wpDataTables   Updated November 20, 2018 at 3:06pm   6 Most recent comment from Miloš Jovanović:HI Pasquale,Glad to hear that.You are welcome.Best regards. Komplexideas Search not working - issues creating a "View"Closed   wpDataTables   Updated November 20, 2018 at 11:38am   2 Most recent comment from Isidora Markovic:Hi Komplexideas,Thank you for your purchase.As MySQL documentation on create view statement says: A view definition is subject to the following restrictions:Before MySQL 5.7.7, the SELECT statemen ... CopyrightSlap Row appear by Date comparison to Current Date ... "Add condition?"Closed   wpDataTables   Updated November 20, 2018 at 9:19am   4 Most recent comment from Isidora Markovic:Hi CopyrightSlap,When I said "use MySQL query logic" I mean that you need to make a query that will return data that you need using MySQL functions. You can take a look on this link where you can fi ... Thepaky91 Invert column with row tableClosed   wpDataTables   Updated November 20, 2018 at 9:09am   4 Most recent comment from Isidora Markovic:Hi Pasquale,Yes it is possible with some custom queries. You can take a look on this link how you can do that. When you made queries that will return data that you need, then you need to make view fro ... Brad Defined values column not able to be editedClosed   wpDataTables   Updated November 19, 2018 at 4:49pm   7 Most recent comment from Miloš Jovanović:Hi Brad,The issue was with the bootstrap framework.It looks like the theme is also using the bootstrap so I disabled ours.In the wpdatatables settings page I just unchecked Include bootstrap.js files ... JIm Dennison Column interger total filteringClosed   wpDataTables   Updated November 19, 2018 at 4:10pm   6 Most recent comment from Miloš Jovanović:Hi Jim,Unfortunately I can not login with these credentials. ( attachment) Can you please investigate this.Best regards. ChildhoodBiz Language FilesClosed   wpDataTables   Updated November 19, 2018 at 2:03pm   2 Most recent comment from Aleksandar Vuković:Hello Martin.Thank You for Your purchase.It is possible to translate the plug-in manually. It does take a little bit more of Your time, but it is not difficult.Please read our blog post about transla ... AAARob Download button for documentsClosed   wpDataTables   Updated November 19, 2018 at 11:29am   3 Most recent comment from Aleksandar Vuković:Best regards. Ken Hagen Ignore Table Div Section when no visible columnsClosed   wpDataTables   Updated November 19, 2018 at 11:20am   2 Most recent comment from Miloš Jovanović:Hi Ken Hagen,Thank you for your purchase.Sorry but I did not quite understand what are you trying to achieve. Can you please describe me more or send me some screenshots/example/link so I can take a ... Alexander How to assign only one user to edit a table on the frontend?Closed   wpDataTables   Updated November 19, 2018 at 11:16am   8 Most recent comment from Miloš Jovanović:Hi syntastic.OK now I see what are you trying to achieve.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.When ... Ken Hagen CSS Filter FieldsClosed   wpDataTables   Updated November 19, 2018 at 10:03am   4 Most recent comment from Miloš Jovanović:Hi Ken Hagen,Probably then the selectors are not good. Can you please send me the link of the table and some screenshot of what elements do you want to style, so I can take a look and give you my sug ... LaGwana Change color of advanced filter text?Closed   wpDataTables   Updated November 19, 2018 at 9:49am   2 Most recent comment from Aleksandar Vuković:Hello LaGwana. Thank You for Your purchase. You need to add a line of code in Custom wpDataTables CSS under the "Custom JS AND CSS" in main settings of wpDataTables.The following code changes the ... Ken Hagen Results from Calculated ColumnClosed   wpDataTables   Updated November 19, 2018 at 9:47am   2 Most recent comment from Isidora Markovic:Hi Ken,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Yes you can, but you need to modify some files i ... mgover77 Search not working with decimals or commasClosed   wpDataTables   Updated November 19, 2018 at 9:21am   4 Most recent comment from Miloš Jovanović:Hi Mike,Thank you for your purchase. Can you please send me the that file from which you are creating the table, so I can take a look. Best regards. Carl Nasal Predefined values not set on second additionClosed   wpDataTables   Updated November 16, 2018 at 2:06pm   4 Most recent comment from Miloš Jovanović:Hi Carl,OK now I can see the issue.I can confirm that this is a bug on our side.I forwarded this issue to my team and hopefully we will find a proper solution and include it for some future updates.Th ...