As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

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Public Tickets

Raudels Saving Chart ImageClosed   wpDataTables   Updated November 26, 2018 at 10:34am   2 Most recent comment from Aleksandar Vuković:Hello Raudels.Thank You for Your purchase.Please note that exporting a chart is available only through Highcharts.When You create a chart, and get to "Formatting and preview", go to "Exporting" on t ... Aditya Lele Filters not workingClosed   wpDataTables   Updated November 26, 2018 at 10:22am   10 Most recent comment from Miloš Jovanović:Hi Aditya,After that changes can you please tell me do you still have the same issue when the server side is turned on.Best regards. lastadam How to prevent fact DELETE based on Dimension foreign keyClosed   wpDataTables   Updated November 26, 2018 at 10:18am   2 Most recent comment from Miloš Jovanović:Hi lastadam,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.Best regards. mjs111 Updating wpdatatablesClosed   wpDataTables   Updated November 26, 2018 at 10:03am   2 Most recent comment from Aleksandar Vuković:Hello mjs111.Thank You for Your purchase.When a new update becomes available, the plugin should notify You automatically and update itself if You've entered Your purchase code from CodeCanyon.Both met ... Rosetta Facciolini replacing the excel file via ftpClosed   wpDataTables   Updated November 26, 2018 at 9:36am   6 Most recent comment from Isidora Markovic:Hi Rosetta,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Like I explain you in previous post at the moment we don't have availabl ... Mustaqim Filter Type BugClosed   wpDataTables   Updated November 23, 2018 at 1:43pm   6 Most recent comment from Isidora Markovic:Hi Mustaqim,Yes there is an issue when you are using special characters in table like (,),%... which is not server-side and use filters like selectbox, checkbox and multiselectbox. This is forward to ... Richard McKean Seeding Var variablesClosed   wpDataTables   Updated November 23, 2018 at 1:42pm   8 Most recent comment from Miloš Jovanović:HI Richard,Can you please try this linkhttp://imagedev.regencysociety.org/images-old-forms/?wdt_column_filter[0]=1172instead of the column name use the column position like in this example.The number ... lastadam Foreign KeyClosed   wpDataTables   Updated November 23, 2018 at 1:41pm   10 Most recent comment from Miloš Jovanović:Hi lastadam,Thank you very much.If you have any more issues feel free to open a new ticket, we will gladly help.Have a great weekend.Best regards. dkoukoul Editing foreign keysClosed   wpDataTables   Updated November 23, 2018 at 8:38am   9 Most recent comment from Isidora Markovic:Hi lastadam,We can see that you have already open a ticket and our support agents will help you there.About the future question or posting on other tickets: When you are posting on ticket that are no ... myhealthyglobe charts and data table options not workingClosed   wpDataTables   Updated November 22, 2018 at 2:56pm   4 Most recent comment from Miloš Jovanović:HI myhealthyglobe,It looks like some of other plugins are running the scripts on our plugin.First can you please update our plugin to the latest version Please take a look at our documentation whe ... buelow Alert warningClosed   wpDataTables   Updated November 22, 2018 at 1:46pm   8 Most recent comment from Miloš Jovanović:Hi Matthias,Glad to hear that.If you take a look at our documentation about table tools you will see that there are some limitationsTable Tools consists of a block of buttons that provides addition ... michiiee Table in data source has no rows.Closed   wpDataTables   Updated November 22, 2018 at 1:03pm   8 Most recent comment from Miloš Jovanović:Hi MichaelOk I can see your server using HTTPS, so can you pleae  try this below. We are using CURL to get the data from the HTTPs. Now probably you will need to add some certificate to the plugin ... Warren Edmond Multiple tables on one page errorClosed   wpDataTables   Updated November 22, 2018 at 11:56am   2 Most recent comment from Miloš Jovanović:Hi Warren,Thank you for your purchase.Can you please send me the link of that page so I can take a look.Best regards. ChildhoodBiz Dynamic NumerationClosed   wpDataTables   Updated November 22, 2018 at 11:38am   2 Most recent comment from Miloš Jovanović:Hi Martin,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.The workaround would be ... GrantJoyce008 Feature RequestClosed   wpDataTables   Updated November 22, 2018 at 9:10am   6 Most recent comment from Aleksandar Vuković:Of course Grant,Thank you for your suggestion. We carefully follow customers requirements and try to implement most of them if they appear in requests from time to time, so we will add to our idea l ...