We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay

Public Tickets

xjpcolex EnhancementsClosed   wpDataTables   Updated November 14, 2018 at 3:40pm   5 Most recent comment from xjpcolex:Thanks Milan and please thank your development team as well for all their hard and smart work. I understand there are higher priorities and I wish you and them success in their goals to fix and enhanc ... FirstCallWebMaster Table updates/editsClosed   wpDataTables   Updated November 14, 2018 at 2:14pm   6 Most recent comment from Isidora Markovic:Hi Sam, Hiding tables before search is not built in option in wpdatatables. You need Powerful filters add on for such functionality or custom code that will do that. If you do have Powerful filter ... Anton Gabrie Create Table ProblemsClosed   wpDataTables   Updated November 14, 2018 at 1:29pm   21 Most recent comment from Isidora Markovic:Hi Anton,I am sorry to hear that, because executing query that you need require better hosting. You can make those table manually and If I understand you right you can connect sub tables with Foreig ... bamiranda set up doesn’t workClosed   wpDataTables   Updated November 14, 2018 at 1:23pm   4 Most recent comment from Isidora Markovic:Hi Bárbara,You are welcome.Best regards. mmointernational Erreur Please provide a valid 2-dimensional array.Closed   wpDataTables   Updated November 13, 2018 at 3:47pm   9 Most recent comment from Miloš Jovanović:Hi mmointernational,If you like our plugin and support we'd greatly appreciate it if you could take a minute and leave a Review on CodeCanyon on this link. It means a lot to us. Thanks.Best regards ... sylwolfje placeholders with php serialized array is not workingClosed   wpDataTables   Updated November 13, 2018 at 3:43pm   2 Most recent comment from Isidora Markovic:Hi sylwolfje, Thank you for your purchase. Sorry for late response.  Please note that on Monday, November 12th was non-working day due to the National holiday. Because of this, there will be like ... Owen Greaves Add or change year on Date ColumnClosed   wpDataTables   Updated November 13, 2018 at 3:24pm   2 Most recent comment from Isidora Markovic:Hi Owen,Thank you for your purchase.Sorry for late response.  Please note that on Monday, November 12th was non-working day due to the National holiday. Because of this, there will be likely a dela ... bzmohammed Edit data from table linked to google spreadsheetClosed   wpDataTables   Updated November 13, 2018 at 3:20pm   2 Most recent comment from Isidora Markovic:Hi bzmohammed,Thank you for your purchase.Sorry for late response.  Please note that on Monday, November 12th was non-working day due to the National holiday. Because of this, there will be likely ... Blanckemane Bori InstallClosed   wpDataTables   Updated November 13, 2018 at 3:12pm   5 Most recent comment from Isidora Markovic:Hi Boris,Sorry for late response.  Please note that on Monday, November 12th was non-working day due to the National holiday. Because of this, there will be likely a delay in reply to your tickets, ... pontus66 Change data input file not working correctlyClosed   wpDataTables   Updated November 13, 2018 at 2:30pm   12 Most recent comment from Miloš Jovanović:Hi pontus66,I think i might found where the issue is.As I can see in your files there is a different number of columns so the "skeleton" of the file is changed in some way.When you first make a tabl ... iserv_computing CRUD til Users administration?Closed   wpDataTables   Updated November 13, 2018 at 2:19pm   5 Most recent comment from Miloš Jovanović:Hi iserv_computing,Sorry for late response but we did not work yesterday due to national holiday.Can you please tell me did you try to make an editable table and use this feature and all other pages ... LincoBC uploadingClosed   wpDataTables   Updated November 13, 2018 at 2:12pm   2 Most recent comment from Isidora Markovic:Hi LincoBC,Thank you for your purchase.Sorry for late response.  Please note that on Monday, November 12th was non-working day due to the National holiday. Because of this, there will be likely a de ... iserv_computing Filtering a child table by the value of a selected entry in a parent table?Closed   wpDataTables   Updated November 13, 2018 at 12:14pm   2 Most recent comment from Miloš Jovanović:Hi iserv_computing,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.Best regards. GlobalListingEchange Create from Google Sheet ErrorClosed   wpDataTables   Updated November 13, 2018 at 12:11pm   4 Most recent comment from Miloš Jovanović:HI GlobalListingEchange,Glad to hear that.If you have any more issues feel free to open a new ticket, we will gladly help.Best regards. Owen Greaves Horizontal Scrollbar & PercentagesClosed   wpDataTables   Updated November 13, 2018 at 9:25am   5 Most recent comment from Miloš Jovanović:Hi Owen,Thank you for your purchase.Sorry for late response but we did not work yesterday due to national holiday.Glad to hear that you managed to solve the issue with the numbers.As for the horizont ...