We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay

Public Tickets

David Niles Select Dropdown limit?Closed   wpDataTables   Updated December 13, 2018 at 8:18am   10 Most recent comment from Aleksandar Vuković:Sure thing, David.I see what You mean, and I completely understand.We carefully follow customers requirements and try to implement most of them if they appear in requests from time to time, so we w ... fangquans Fang Update patchClosed   wpDataTables   Updated December 13, 2018 at 8:11am   2 Most recent comment from Aleksandar Vuković:Hello Quan.Thank You for Your purchase.The plugin should notify you about new versions automatically, and update itself if you’ve entered your Purchase Code from CodeCanyon on the plugin’s main se ... alsonjonsolutions Show 100 entries but retain container size of 10 entries.Closed   wpDataTables   Updated December 12, 2018 at 9:36am   2 Most recent comment from Aleksandar Vuković:Hello alsonjonsolutions.Thank You for Your purchase.You'd need to enable the Scrollable slider under table's Display settings.After that, add this code to the Custom JS and CSS under main Settin ... cjm007 Selection of record from SQL databaseClosed   wpDataTables   Updated December 11, 2018 at 10:13am   8 Most recent comment from Isidora Markovic:Hi Kees,Strings like "Edit Entry" and "Add new Entry" are generated with javascript so you have to change it manually in file wp-content/plugins/wpdatatables/assets/js/wpdatatables/wpdatatables.js a ... wdmweb How do I create a checkbox column?Closed   wpDataTables   Updated December 11, 2018 at 8:56am   4 Most recent comment from Isidora Markovic:Hi wdmweb,Sorry for misunderstanding,Unfortunately, at the moment something like this is not possible with built in features of plugin.  However, it appears in requests from time to time, so we wil ... AAARob disable search function in the columnClosed   wpDataTables   Updated December 10, 2018 at 4:42pm   2 Most recent comment from Isidora Markovic:Hi AAARob,Thank you for your purchase.When you have set column string you have option Number of possible values for load on DATA tab in column settings which is set by default on 10. In this case you ... dwl003 Search plugins or methodsClosed   wpDataTables   Updated December 10, 2018 at 11:59am   2 Most recent comment from Miloš Jovanović:HI Dennis,Thank you for your purchase.Sorry but I did not quite understand what are you trying to achieve, can you please describe me more or send me some example/screenshot so I can take a look and ... Dan Roitner Front end editingClosed   wpDataTables   Updated December 10, 2018 at 8:03am   2 Most recent comment from Aleksandar Vuković:Hello Dan.Thank You for Your purchase.The Users can see and edit only own data has the properties exactly like You described in Your question here. So a user can log in and insert their own data, but ... dwl003 Multi-line field editing issueClosed   wpDataTables   Updated December 10, 2018 at 7:47am   10 Most recent comment from Aleksandar Vuković:Yes, Dennis, of course.It would make sense to ask for this. We found a fix for the issue, but there's no telling of how it may impact other plugins on Your page, or some other settings You'll run into ... lastadam How to save "CURRENT_USER_LOGIN" into a record?Closed   wpDataTables   Updated December 10, 2018 at 7:45am   4 Most recent comment from Aleksandar Vuković:Hello lastadam.I'm glad You found the solution to the problem.Could You, please share it with us?John, You can read about allowing the users to see and edit their own data here. You'd be able to see ... Eric Bernal Creating a table from CSVClosed   wpDataTables   Updated December 10, 2018 at 7:41am   9 Most recent comment from Aleksandar Vuković:Hello again Eric.As I said, the table pulls the width from the parent element. I found the part of the code that can expand it to be wider, but I couldn't find a way to implement it (please look at ... wbroens SelectboxClosed   wpDataTables   Updated December 7, 2018 at 3:31pm   17 Most recent comment from Miloš Jovanović:HI Wim,If you enable Twenty Seventeen theme and enable Bootstrap.js files for the front end in the wpdatatables settings page the select box should work.I will investigate this further to see what ma ... evanalytics Custom JS not working for rows just headersClosed   wpDataTables   Updated December 7, 2018 at 2:50pm   4 Most recent comment from Aleksandar Vuković:Hello again Rui.I've logged in and checked the content. I have tried to find a simple and quick solution to Your problem, but it would require a bit more work.What You're trying to achieve here is n ... Jessica Morris Need to Edit a Join ViewClosed   wpDataTables   Updated December 7, 2018 at 11:59am   8 Most recent comment from Aleksandar Vuković:Hello Jessica.I was able to access all tables except for the one in question [wpdatatable id=2]. It couldn't even be displayed in the back-end.When we turned on error reporting, we saw that there is ... James Sharpe WPDatatables data source variableClosed   wpDataTables   Updated December 7, 2018 at 8:14am   12 Most recent comment from Aleksandar Vuković:You're very welcome Jim.Thank You!You can post it here, since it is a public ticket, anyone who would search for the term would be able to find it.Best regards.