As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

saigtoney Won't save purchase codeClosed   wpDataTables   Updated December 27, 2018 at 1:07pm   12 Most recent comment from Aleksandar Vuković:You're welcome saigtoney. My pleasure.There was a conflict with the bootstrap files. Many themes and plugins use bootstrap (wpDataTables as well), but usually they use different versions of it so conf ... barrstard6 Edit tablesClosed   wpDataTables   Updated December 27, 2018 at 12:27pm   19 Most recent comment from Aleksandar Vuković:Hello again, Guy.I am sorry to disappoint You, but this cannot be done with the plugin's built-in features. Even changing the column input type doesn't change the content to be a valid link. I tried s ... Camille Bradbury Wordpress 5.0/Wp Data Tables Plugin Crashes DashboardClosed   wpDataTables   Updated December 27, 2018 at 8:08am   3 Most recent comment from Aleksandar Vuković:Hello Camille.I can close this ticket, but I can't delete it. I don't see any confidential data, so don't worry.I'll get back to You in the other ticket.Best regards. Robert Crimmins using the wpDataTables plugin on another siteClosed   wpDataTables   Updated December 27, 2018 at 8:06am   2 Most recent comment from Aleksandar Vuković:Hello Robert.Again, thank You for Your purchase.As we are using Envato as the marketplace for selling the product, their licensing policies apply: https://codecanyon.net/licenses/terms/regular Their ... pbcwebadmin Using field value in conditional formattingClosed   wpDataTables   Updated December 27, 2018 at 7:52am   2 Most recent comment from Aleksandar Vuković:Hello pbcwebadmin.Thank You for Your purchase.If I understood You correctly, You would like one column to display data from another column using conditional formatting? For example, You have column ... Robert Crimmins values list based on another fields valueClosed   wpDataTables   Updated December 26, 2018 at 3:23pm   6 Most recent comment from Aleksandar Vuković:I am sorry Robert, but I don't keep track of all tickets I've reviewed.Also, there are some problems with that request. As much as I'd like to provide examples, I must point out that most of those ... Incep01 Hover Over Cell PopupClosed   wpDataTables   Updated December 24, 2018 at 10:47am   2 Most recent comment from Aleksandar Vuković:Hello Incep01.Thank You for Your purchase.Sorry for late response.  Our company is located in Serbia and our working time is from 10:00 to 17:00 CET. business days. My advice would be to enable "Resp ... jcleaveland Sorting Date ColumnsClosed   wpDataTables   Updated December 21, 2018 at 1:41pm   2 Most recent comment from Aleksandar Vuković:Hello Jason.My advice would be to change the column type to "date" instead of "string". That way, sorting would be done by the actual date, and it doesn't matter if You were to change the format to di ... RFAWP Right Justifying TableClosed   wpDataTables   Updated December 21, 2018 at 1:37pm   11 Most recent comment from Aleksandar Vuković:Hello again RFAWP.Glad that we solved the issue. If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute an ... porchlightwi Google Sheets only updating when logged inClosed   wpDataTables   Updated December 21, 2018 at 11:55am   2 Most recent comment from Aleksandar Vuković:Hello porchlightwi.Thank You for Your purchase.Can You please tell me if mod_security is enabled, or if You have some security plugin installed that may have restrict the data being displayed on Your ... fangquans Fang How to insert link?Closed   wpDataTables   Updated December 21, 2018 at 11:44am   4 Most recent comment from Aleksandar Vuković:Hello again fangquans.Unfortunately, adding new columns to Google Sheets after You already created a table in wpDataTables will not work. There are some issues with the data being pulled from Google ... Zach Horizontal Scrolling not showingClosed   wpDataTables   Updated December 21, 2018 at 11:24am   6 Most recent comment from Aleksandar Vuković:You are welcome, Zach. Glad that we solved the issue. If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minu ... raekertim Generating String or URL dynamicallyClosed   wpDataTables   Updated December 21, 2018 at 9:09am   6 Most recent comment from Miloš Jovanović:Hi Larry,  Sorry for misunderstanding. We do not have hyperlink image as a column type but I will try to give you an example how to make a hyperlink image and use it with our plugin. You will need t ... Michixt Empty cellClosed   wpDataTables   Updated December 20, 2018 at 12:03pm   2 Most recent comment from Aleksandar Vuković:Hello Michixt. Thank You for Your purchase. If a cell of a specific column is empty, You can add Conditional Formatting and set row CSS class: Then, under wpDataTables main Settings, go to Custom ... ivanbrankovic1977 Two URLs in one cellClosed   wpDataTables   Updated December 20, 2018 at 11:03am   4 Most recent comment from Aleksandar Vuković:You are welcome Ivan. Glad that we solved the issue. If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minu ...