As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

davitx17 Can the user set placeholders values?Closed   wpDataTables   Updated December 3, 2018 at 11:41am   4 Most recent comment from Miloš Jovanović:Hi davitx17,When the users enters that values in the filter  the table will be searched for that entries.The part that I do not understand is how the users should make the query?You can specify the ... Ed Hasecke export tables and graphsClosed   wpDataTables   Updated December 3, 2018 at 10:07am   2 Most recent comment from Isidora Markovic:Hi Ed,Thank you for your purchase. Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days. Inserting logo or images in chart are not pos ... Anton Gabrie ChartsClosed   wpDataTables   Updated December 3, 2018 at 9:46am   2 Most recent comment from Isidora Markovic:Hi Anton,Thank yo for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Can you please explain to me what data source y ... davitx17 Show extra information of a rowClosed   wpDataTables   Updated December 3, 2018 at 9:01am   2 Most recent comment from Isidora Markovic:Hi davitx17,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.With built in features of plugin you can ma ... Creatium Saving table filters through URLClosed   wpDataTables   Updated November 30, 2018 at 8:29pm   17 Most recent comment from Creatium:Hi! I managed to find functions that I can use to push redraw of table when I want:wpDataTables.{table_id}.fnSettings()._iDisplayLength = -1; // number of results to showwpDataTables.{table_id}.fnDr ... sophiekeeffe Chart and Table TooltipsClosed   wpDataTables   Updated November 30, 2018 at 1:45pm   2 Most recent comment from Aleksandar Vuković:Hello Sophie.Thank You for Your purchase.Is it possible to have tool tips on the first row of a table?I am sorry to disappoint You, but unfortunately, this option is not available at this time. As we ... atasoglou Loading never stops, table not appearingClosed   wpDataTables   Updated November 30, 2018 at 10:36am   16 Most recent comment from Miloš Jovanović:Hi atasoglou,Thank you for your honest feedback.As for the lost of the data this is something that does not happen very often with our plugin. We have more then 19.000 users that uses the plugin and ... wbroens Sum for calculated comumnClosed   wpDataTables   Updated November 30, 2018 at 9:12am   2 Most recent comment from Aleksandar Vuković:Hello Wim.Thank You for Your purchase.Unfortunately, calculating SUM, MIN or MAX from a calculated column is not supported by our plugin, as You have already noticed. We carefully follow customers re ... micornelius meta data in table from WP databaseClosed   wpDataTables   Updated November 30, 2018 at 8:57am   4 Most recent comment from Isidora Markovic:Hi micornelius,Unfortunately, then you have to write custom MySQL query to return those data like you need. Every form builder plugin have specific method for saving data in database and you have to ... davitx17 Filter a numerical valueClosed   wpDataTables   Updated November 29, 2018 at 10:50am   2 Most recent comment from Miloš Jovanović:Hi davitx17,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.The only suggestion wi ... roaddoc data exchangeClosed   wpDataTables   Updated November 29, 2018 at 8:58am   13 Most recent comment from Aleksandar Vuković:Hello again Sven.I'm very glad to hear You solved the issue.We are not sure why this happened. There may have been a corruption when the website was migrated, but I cannot say with certainty.Since th ... hernahi Hernandez mysql queryClosed   wpDataTables   Updated November 27, 2018 at 4:56pm   6 Most recent comment from Miloš Jovanović:Hi hernahi,You are welcome.Hope that everything will work fine now.Best regards. Paul Rapnikas Create Parent/Child Data EntryClosed   wpDataTables   Updated November 27, 2018 at 9:04am   4 Most recent comment from Isidora Markovic:HI Paul,We have in plan in future to implement add on Master detail where something like this will be possible. I can't tell you exactly when it will be, but I hope that will be in near future.Best r ... jeroen Show title in image columnClosed   wpDataTables   Updated November 26, 2018 at 10:54pm   10 Most recent comment from jeroen:Hi Aleksandar,Thanks for your time and effort. I'll have to check this solution with my client and will share the outcome with you.Regards,Jeroen Marco Koeleman Bug translation Clear filters in wpdatatablesClosed   wpDataTables   Updated November 26, 2018 at 10:43am   2 Most recent comment from Isidora Markovic:Hi Marco.Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Thank you for reporting this. I will forward t ...