As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

Abie Harahap pasting total shortcode not auto updateClosed   wpDataTables   Updated November 7, 2018 at 3:57pm   7 Most recent comment from Miloš Jovanović:Hi Abie Harahap,Ok i can now see what are you trying to achieve.You are entering the table ID and the column with html in the cell of both tables but unfortunately this can not be calculated properly ... milesbrennan Create a link inside mySQL Query table layout, so users can click on the link a drive another mySQL queryClosed   wpDataTables   Updated November 7, 2018 at 10:47am   10 Most recent comment from Miloš Jovanović:Hi Miles,You are welcome.Like I said this is not easy as it looks to implement ,but if we found a proper solution we will look forward to add it as a new feature.Best regards. CopyrightSlap Hide Specific Cols Visibility on LoadClosed   wpDataTables   Updated November 7, 2018 at 10:45am   2 Most recent comment from Miloš Jovanović:Hi CopyrightSlap,Thank you for your purchase.If you enabled column visibility in the table tools, then you will just need to go to each column settings and set for that columns to be hidden.In that c ... Artie Help Adding AudioClosed   wpDataTables   Updated November 7, 2018 at 10:39am   2 Most recent comment from Miloš Jovanović:HI Artie,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugins built in features and we do not have free developers for ... chsmit Dropdown breaksClosed   wpDataTables   Updated November 7, 2018 at 8:54am   6 Most recent comment from Isidora Markovic:Hi chsmit,Our development team at the moment is very busy with some priority tasks, so they don't have time to look about this. We will try to be as soon as possible.Thank you for understanding.Best ... samuelldrew So many bugsClosed   wpDataTables   Updated November 6, 2018 at 5:23pm   8 Most recent comment from Miloš Jovanović:HI samuelldrew,Can you please tell me is everything working fine now?Best regards. Creatium Custom headers for print and exportingClosed   wpDataTables   Updated November 6, 2018 at 2:31pm   5 Most recent comment from Creatium:Oh, ok, sorry. Will do. ALEKSEY SHVEYNIK Huge issues with using wpData TablesClosed   wpDataTables   Updated November 6, 2018 at 2:20pm   7 Most recent comment from Isidora Markovic:Hi ALEKSEY,Yes you can't make table from this Google spreadsheet because it is not published. If your publish link from popup contains website (suppose company website) which is probably reflected on ... Donald Column Settings Tab Properties Do Not DisplayClosed   wpDataTables   Updated November 6, 2018 at 2:06pm   5 Most recent comment from Miloš Jovanović:HI Donald,Glad to hear that you found the plugin that causes this issue, good job.Hope that everything will work fine now.Best regards. jcleaveland Securing Data for Serilaized arrayClosed   wpDataTables   Updated November 6, 2018 at 1:44pm   2 Most recent comment from Isidora Markovic:Hi jcleaveland,Thank you for your purchase.You can take a look on solution on this ticket.https://tmsplugins.ticksy.com//ticket/1512255Best regards. a2c Link on Image, Image and Text in one FieldClosed   wpDataTables   Updated November 6, 2018 at 10:59am   2 Most recent comment from Isidora Markovic:Hi Mikkel,Thank you for your purchase.Yes it is possible if you set column type to string and insert HTML tags for image with link or you need image with some text below Some textBest regards. Rick missing data, filter and sorting optionsClosed   wpDataTables   Updated November 6, 2018 at 8:58am   6 Most recent comment from Miloš Jovanović:Hi Rick,Ok as I can see a lot of plugins is activated on your site and this issue is related when some other plugin runs their scripts an all pages in WordPress dashboard and in our plugin also.In or ... maxlaxinc Error MessageClosed   wpDataTables   Updated November 5, 2018 at 1:36pm   10 Most recent comment from Miloš Jovanović:HI maxlaxinc,Glad to hear that.Hope that everything will work fine now.Best regards. AAARob Button "Limit table width" MissingClosed   wpDataTables   Updated November 5, 2018 at 12:18pm   2 Most recent comment from Isidora Markovic:Hi AAARob,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Yes you are not seeing option Limit table wid ... rochekaid MYSQL and gravity formsClosed   wpDataTables   Updated November 5, 2018 at 10:42am   2 Most recent comment from Miloš Jovanović:Hi Rochelle,Thank you for your purchase.When you have some "complex" queries our suggestion is to prepare a MySQL view (a stored query), which will return the data that you need, call it e.g. “v ...