We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

JACKSTIN Exclude a category form a tableClosed   wpDataTables   Updated July 3, 2020 at 2:45pm   2 Most recent comment from Aleksandar Vuković:Hello JACKSTINThank you for your purchase.How are you building that table?If you're using an SQL query based table, you can choose the columns which will be included in the table, and you can als ... Phuong Dang Create Data Tables and ChartsClosed   wpDataTables   Updated July 3, 2020 at 1:43pm   2 Most recent comment from Aleksandar Vuković:Hello Phuong DangI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Pivot tables cannot be created in wpDataTables, and if yo ... Larry Kolinek can a view from 2 tables be edited and searched?Closed   wpDataTables   Updated July 3, 2020 at 12:20pm   6 Most recent comment from Aleksandar Vuković:Hi again LarryHere's an example, using wpDataTables.wp_wpdatatable_1:wp_wpdatatable_2:VIEW creation: CREATE VIEW view2 AS SELECT `wp_wpdatatable_1`.`wdt_ID`,                    ... Artur Kampik Error Postgres ConnectionClosed   wpDataTables   Updated July 3, 2020 at 10:56am   6 Most recent comment from Aleksandar Vuković:Thank you ArturIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Pulego Tech adding a button on the pluginClosed   wpDataTables   Updated July 3, 2020 at 8:26am   2 Most recent comment from Aleksandar Vuković:Hello Pulego TechWe've released the Master-Detail Tables add-on, which does exactly that.Please take a look at the documentation, and if you like what you see, you can purchase that add-on. No e ... Kyle Hand Chart Bar ColorsClosed   wpDataTables   Updated July 3, 2020 at 8:12am   2 Most recent comment from Aleksandar Vuković:Hello KyleThere are no built-in options due to the nature of the free libraries we're using, but you can check out our documentation about wpDataCharts callbacks. You can take a look at this ... Catharine June editing a tableClosed   wpDataTables   Updated July 3, 2020 at 7:56am   2 Most recent comment from Aleksandar Vuković:Hello CatharineIf you wish the column to be sorted by that column, you can do it from table settings. When you add a new row, you will need to refresh the page where the table is in order to see the c ... Orlando Avalos postgreSQL connectionClosed   wpDataTables   Updated July 2, 2020 at 8:07pm   12 Most recent comment from Aleksandar Vuković:That's awesome news OrlandoI'll keep A2 in mind in case someone asks.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Reimer Filter option for comma-separated stringsClosed   wpDataTables   Updated July 2, 2020 at 7:55pm   6 Most recent comment from Aleksandar Vuković:You're welcome ReimerI'm glad I could be of service.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Larry Kolinek can not update 2 tables (simple joins)?Closed   wpDataTables   Updated July 2, 2020 at 11:17am   4 Most recent comment from Aleksandar Vuković:Hello again LarryYou can create a view from a hundred tables, and display that view through an SQL query based table. However, you cannot edit more than one of those underlying tables if you pass th ... Peter Lom Update to ver 3.0Closed   wpDataTables   Updated July 1, 2020 at 1:08pm   2 Most recent comment from Aleksandar Vuković:Hello Peter You need to download premium version form email that you get when you make this purchase(some hostings treat it like a Spam so please check your Spam folder as well). Also, you receive ema ... Teresa Lo Opt-out of EmailsClosed   wpDataTables   Updated July 1, 2020 at 1:03pm   2 Most recent comment from Aleksandar Vuković:Hello TeresaYou can always unsubscribe from the newsletter using this link. Alex Error import data from googlespreadsheetsClosed   wpDataTables   Updated July 1, 2020 at 1:02pm   2 Most recent comment from Aleksandar Vuković:Hello AlexVersion 2.8.1 was released in December 2019. The latest version is 3.0.1 You need to download premium version form email that you get when you make this purchase(some hostings treat it like ... Michael Votto Google Spreadsheet ErrorClosed   wpDataTables   Updated July 1, 2020 at 12:57pm   4 Most recent comment from Aleksandar Vuković:Hello Jennifer You need to download premium version form email that you get when you make this purchase(some hostings treat it like a Spam so please check your Spam folder as well). Also, you receive ... Phuong Dang Share One DriveClosed   wpDataTables   Updated July 1, 2020 at 12:48pm   2 Most recent comment from Aleksandar Vuković:Hello Phuong DangI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.