We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Abbas My activation code is no longer workingClosed   wpDataTables   Updated July 15, 2020 at 12:05pm   2 Most recent comment from Aleksandar Vuković:Hello AbbasThank you for your purchase.We checked, and we can see your purchase code is active and valid until May 2021.Can you please log into our store http://store.tms-plugins.com/ with m.gillani ... Philipp Hofstetter Error - Table in data source has no rows.Closed   wpDataTables   Updated July 13, 2020 at 7:27pm   9 Most recent comment from Aleksandar Vuković:You're welcome moe_si_eIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Pedro Duarte Filter a second table by wdt_ID selected in the firstClosed   wpDataTables   Updated July 13, 2020 at 7:15pm   2 Most recent comment from Aleksandar Vuković:Hello PedroI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.It probably can be done with some custom work, but our develop ... Christoph SQLClosed   wpDataTables   Updated July 13, 2020 at 2:58pm   4 Most recent comment from Aleksandar Vuković:Hi again ChristophIs that a stored query?Using variables ( @ ), stored procedures and nested queries is not supported, but you can prepare a MySQL view (which will return the data you need); call it � ... Julius modify "no-results" textClosed   wpDataTables   Updated July 13, 2020 at 2:55pm   4 Most recent comment from Aleksandar Vuković:You're welcome JuliusIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Dominik Funkhauser Change Caption of ButtonsClosed   wpDataTables   Updated July 13, 2020 at 1:10pm   2 Most recent comment from Aleksandar Vuković:Hello DominikThank you for your purchase.You can change "Add New", "Edit" and "Delete" in /wp-content/plugins/wpdatatables/source/class.wpdatatable.php on lines 3426, 3430 and 3435: array(     &# ... Rob Google schemaClosed   wpDataTables   Updated July 13, 2020 at 10:34am   2 Most recent comment from Aleksandar Vuković:Hello RobThank you for your purchase.I'm not sure what you mean, though. We do not have any integration with Google. At the moment you can create wpDataTables Linked to a Google Spreadsheet or i ... Yannis Panagis Bulk data deletion from the front-endClosed   wpDataTables   Updated July 13, 2020 at 9:56am   2 Most recent comment from Aleksandar Vuković:Hello YannisI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Our developers will be working on adding a feature like this, ... Michael Ort ThemeClosed   wpDataTables   Updated July 12, 2020 at 8:40pm   2 Most recent comment from Aleksandar Vuković:Hello MichaelThank you for your purchase.Not really. We cannot guarantee there will be no issues like conflicts with third party plugins or themes due to the nature of WP, but they usually work fine. Pat single quotes around each field entryClosed   wpDataTables   Updated July 12, 2020 at 7:00pm   5 Most recent comment from Aleksandar Vuković:Hello PatI'm glad to hear the issue was resolved.If you were to go with commenting that line of code, you're correct - you would need to do it again when the plugin updates. That is - if th ... Vlatko Data tablesClosed   wpDataTables   Updated July 10, 2020 at 9:20pm   6 Most recent comment from Aleksandar Vuković:Sorry to hear that, VlatkoIt should be processed within 5 - 7 business days. Perla Humphrey Database column name naming conventionClosed   wpDataTables   Updated July 10, 2020 at 8:47pm   5 Most recent comment from Aleksandar Vuković:Hi again PerlaThat's how the plugin's relation with the database works at the moment, and it can't be changed. I will forward your suggestion to our development team, and hopefully the ... Pulego Tech wpDataTables get id from table onclickClosed   wpDataTables   Updated July 10, 2020 at 11:19am   6 Most recent comment from Aleksandar Vuković:I'm not sure I understand what you're looking for.The data is being sent with the POST method, so you can use WordPress' hook the_content, where the data can be taken be taken from the ... Christopher Schroeder New table based off existing tableClosed   wpDataTables   Updated July 10, 2020 at 11:00am   4 Most recent comment from Aleksandar Vuković:Hello ChristopherThank you for reaching out to us.The query constructor should be treated as a helper, it is not an ultimate query generator. It simply constructs a suggestion of a query. We are cons ... Andrea MySQL data in chartClosed   wpDataTables   Updated July 10, 2020 at 10:08am   4 Most recent comment from Aleksandar Vuković:Nema na čemu, AndreaAko imate još neka pitanja ili probleme, slobodno nas kontaktirajte i rado ćemo Vam pomoćiSrdačan pozdrav!