We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

April Kennedy FormattingClosed   wpDataTables   Updated May 7, 2021 at 4:02pm   7 Most recent comment from [deleted]:Hi AprilUnfortunately issues like conflicts with third party plugins or themes are always possible due to the nature of WP, and it might take significant time to investigate and replicate the issue on ... Sven Dierckens Multi-column checkbox filter lay-outClosed   wpDataTables   Updated May 7, 2021 at 11:47am   4 Most recent comment from [deleted]:Hi Sven We are happy to hear the issue is resolved. If there is anything else we can assist you with please don't hesitate to open a new ticket, we are always happy to help! May I ask you for a s ... Terry Rauch Change table Title Font SizeClosed   wpDataTables   Updated May 7, 2021 at 9:26am   4 Most recent comment from [deleted]:You are most welcomeIf there is anything else we can assist you with please don't hesitate to open a new ticket we are always happy to help.Have a wonderful day!  Michael Pilon search criteria above tableClosed   wpDataTables   Updated May 6, 2021 at 1:12pm   4 Most recent comment from Miloš Jovanović:HI Michael,This option is in the main settings of the plugin (attachment) Let me know if this works.Best regards. Mark Wilson Sort url by display valueClosed   wpDataTables   Updated May 6, 2021 at 1:07pm   2 Most recent comment from Miloš Jovanović:Hi Mark,Thank you for your purchase.Sorry to disappoint you but unfortunately URL columns are sorted on the first letter at the moment, not by the title of it.We will try to improve this for some futu ... Marcos Szeinuk header and url buttonClosed   wpDataTables   Updated May 6, 2021 at 8:57am   16 Most recent comment from Marcos Szeinuk:Thanks very much. No rush.I'll try this CSS code. Probably i'll returning to you as i learn how to use the table plugin.Marcos Bruce Scott Dynamically linking to other tablesClosed   wpDataTables   Updated May 6, 2021 at 5:11am   3 Most recent comment from Bruce Scott:Very helpful!Thanks! Oscar Number format messing up graphsClosed   wpDataTables   Updated May 5, 2021 at 4:02pm   2 Most recent comment from [deleted]:Hi OscarThank you for reaching out to us.Chart engines do not inherit the number format you set up in wpDataTables, and there are no built-in options to change the number format in the chart, but you ... Terry Rauch Place table tools below tableClosed   wpDataTables   Updated May 5, 2021 at 3:48pm   3 Most recent comment from Terry Rauch:Thanks. Worked perfectly. Dariusz Misiak Question about row groupingClosed   wpDataTables   Updated May 5, 2021 at 2:03pm   2 Most recent comment from [deleted]:Hi DariuszThank you for reaching out to us.Sorry for the late response, we're Christian Orthodox, so we had non-working days for Easter.The row grouping feature is only available for non-server ... Mark Wilson Conditional format - other column values for comparisonClosed   wpDataTables   Updated May 5, 2021 at 1:58pm   2 Most recent comment from Aleksandar Vuković:Hello MarkThank you for your purchase.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.Conditional Formatting can only be ... Roee Angel problem with wdt.highcharts.jsClosed   wpDataTables   Updated May 5, 2021 at 1:21pm   2 Most recent comment from Aleksandar Vuković:Hello RoeeThe plugin is, by default, using the minified version of JS files, so in this case "wdt.highcharts.min.js".If you want the changes you're making to take effect, go to wpDataTables setti ... Dariusz Misiak Question about row editingClosed   wpDataTables   Updated April 30, 2021 at 8:33am   14 Most recent comment from Aleksandar Vuković:I'm glad to hear that, Dariusz.You're most welcome, and thanks for letting us know about this. Victor Zamora tooltip for the filtersClosed   wpDataTables   Updated April 29, 2021 at 1:40pm   2 Most recent comment from [deleted]:Hi VictorThank you for reaching out to us.Unfortunately, there are no tooltips available yet. There are some plugins for that, but I wouldn't recommend using any of them. Most have a conflict wi ... Utz Fehlau Best practice for multilanguage sitesClosed   wpDataTables   Updated April 29, 2021 at 11:36am   11 Most recent comment from Aleksandar Vuković:Awesome, thanks for the info, UtzI am forwarding the ticket to our lead developer right now, and I'm sure he'll be checking out our options for the future.This would be an awesome solution ...