We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Mateusz Kopacz Dynamic Column Reordering in TableClosed   wpDataTables   Updated January 15, 2025 at 5:10pm   2 Most recent comment from Miloš Jovanović:Hi Mateusz, Sorry to disappoint you, but at this time, we don't have any built-in solution to achieve a live/dynamic re-ordering of the columns for the front-end version of the table.At the momen ... mossman Not save custom fields columnsClosed   wpDataTables   Updated January 16, 2025 at 1:48pm   5 Most recent comment from Miloš Jovanović:Hi Pau, Good news - Our developers isolated this and made an updated fix for this issue, where adding a new custom field to a Post which is already connected to an existing WP Posts integration table ... Michael CALL not implemented (same as WITH) - when using SQL to create tableClosed   wpDataTables   Updated January 15, 2025 at 12:08pm   3 Most recent comment from Miloš Jovanović:Hi Michael, My sincerest apology, there was an error on this ticket from my end - I wrote a reply, but it somehow did not get sent properly. This will not happen again, thank you very much for your pa ... Roger Balettie "Private" ticket not being addressedClosed   wpDataTables   Updated January 14, 2025 at 10:32pm   6 Most recent comment from Rodolfo:Im really planning on taking a refund on this plugin, since there's no support, I purchased it yesterday and I have so many questions Edward Change interface language to Traditional ChineseClosed   wpDataTables   Updated January 14, 2025 at 4:21pm   1 Most recent comment from Edward:Is it possible to change the interface language to Traditional Chinese? It seems only Simplified Chinese is available at the moment. For example, I’d like to change the text for “show 10 entries� ... C.E. Multisite usageClosed   wpDataTables   Updated January 14, 2025 at 1:04pm   1 Most recent comment from C.E.:Hello,after activating a clone from a Site in between a multisite, the data tables are the same, like the cloned one.If I make change in the new clone, the changes happened in the old one.How I can pr ... Jonathan Table not displaying in adminClosed   wpDataTables   Updated January 14, 2025 at 10:25am   5 Most recent comment from Miloš Jovanović:Hi guys, My sincerest apology, there was an error on this ticket from my end - I wrote a reply, but it somehow did not get sent properly. This will not happen again, thank you very much for your patie ... Jens Eisemann Bug in wpDataChartsClosed   wpDataTables   Updated January 12, 2025 at 2:44pm   1 Most recent comment from Jens Eisemann:I use Apexcharts and have a display problem with the legend.The legend is not displayed next to each other but two values are packed in one container. Screenshot number 1.Another problem in the IE bro ... Lorraine Jeffery Borders Still ShowingClosed   wpDataTables   Updated January 12, 2025 at 2:04pm   2 Most recent comment from Jens Eisemann:Hello Lorraine, the answer is a bit imprecise. Which Border do you mean exactly? Do you have a link to your public website?Kind regardsJens Jens Eisemann Open TicketsClosed   wpDataTables   Updated January 12, 2025 at 1:57pm   1 Most recent comment from Jens Eisemann:I would be happy if you could process my open tickets. They are already over three weeks old.https://tmsplugins.ticksy.com/ticket/3774068/ https://tmsplugins.ticksy.com/ticket/3774067/ https://tmsplug ... Alfred HIPKINS UpdatingClosed   wpDataTables   Updated January 10, 2025 at 3:06pm   2 Most recent comment from Miloš Jovanović:Hello, in regards to updating your plugin, the most important step is to check this option; In the main plugin settings/'Prevent deleting tables in database'. When you have that enabled, it ... Peter Ballasiotes Unable to add domain, error "maximum number of registered domains"Closed   wpDataTables   Updated January 10, 2025 at 3:00pm   2 Most recent comment from Miloš Jovanović:Hello,For any LocalHost, Test, Staging or Dev version of the Site, you are not obligated to activate the licence there.We recommend to only activate the licence on a live website.But, of course, just ... David Folkerson "Follow table filtering" makes all columns go togetherClosed   wpDataTables   Updated January 10, 2025 at 12:57pm   10 Most recent comment from Miloš Jovanović:Hi David, My sincere apologies for all the waiting times across tickets.Thank you for all your patience and understanding.I can see you figured out this one and it seems you resolved it, but I will ch ... Paul Abbey Open new page with table referenceClosed   wpDataTables   Updated January 9, 2025 at 6:28pm   2 Most recent comment from Miloš Jovanović:Hi Paul, At the moment, we only have the Master-Detail functionalities for a scenario like that.There can be two ways :1. You can create a custom Page and create any custom design you need there.Then ... Alec Fetch number of possible valuesClosed   wpDataTables   Updated January 9, 2025 at 10:53am   4 Most recent comment from Miloš Jovanović:i Alec, If you mean to 'save' the filter selection, we might have a similar custom workaround idea our devs shared from before. This bit of custom js will update the browser url (without tri ...