We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Mateusz Kopacz Filtering issueClosed   wpDataTables   Updated January 8, 2025 at 5:31pm   4 Most recent comment from Miloš Jovanović:Hi Mateusz, Thank you for this confirmation, I will advise our devs to be aware that this detail should be added to the description of the bug for Fixed headers.I will show you a way if you wish to ap ... Nathan wpdatatables not in the block listClosed   wpDataTables   Updated January 8, 2025 at 10:12am   2 Most recent comment from Miloš Jovanović:Hello, I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3793951/ For future reference, please don't open multi ... Jenna Klinner Accessibility - Focus IndicatorsClosed   wpDataTables   Updated January 7, 2025 at 4:52pm   1 Most recent comment from Jenna Klinner:Hello, In testing one of our tables for accessibility, we noticed that there are several elements that do not include focus indicators:The main search box for the tableThe column searches at the bott ... Mo Marid Inline EditingClosed   wpDataTables   Updated January 5, 2025 at 4:41pm   1 Most recent comment from Mo Marid:I am using WPDataTables to view and edit gravity forms entries in the front end.Is the inline editing not available for Gravity Forms? Also - how do I 'update' or 'apply changes' ... Mona Hansen Bad Request when create tableClosed   wpDataTables   Updated January 3, 2025 at 2:44pm   1 Most recent comment from Mona Hansen:Hi,  I am new with the wpData Tables plugin, and I have problems with "Create a data table linked to an existing data source". I have a Google Spreadsheet and I followed the tutorial https://wpdata ... fei About the Order of the List of Values in a Pull-DownClosed   wpDataTables   Updated March 2, 2025 at 3:17am   3 Most recent comment from fei:Still waiting? Ruth Stevens Table formatClosed   wpDataTables   Updated February 21, 2025 at 7:58pm   2 Most recent comment from Ruth Stevens:OK, It's now 21FEB25.  Are you planning on answering my question? Ted Northrup WpTables SecurityClosed   wpDataTables   Updated December 31, 2025 at 3:32pm   2 Most recent comment from Miloš Jovanović:Hi Ted, I am not sure if I fully understood what is needed exactly in terms of security. For editing access - We have a built-in option, in the table editing settings, find "Editor roles".Here, you ca ... Fulvio Galli Tables refreshes when scrolling pageClosed   wpDataTables   Updated December 31, 2025 at 12:28pm   7 Most recent comment from Miloš Jovanović:Hello @shu, We can apply the JS fix for you, if you need us to do that, please create a new private ticket and send us the URL of your Site along with Administrator user credentials and FTP credential ... Fafnir Add Table to WP Site (Basic Question)Closed   wpDataTables   Updated December 31, 2025 at 7:20pm   2 Most recent comment from Fafnir:For others with the same issue - the workaround is to edit in code editor:I still think that there should be an easier option though. Juergen Hoeflich woocommerce addon is not helpfullClosed   wpDataTables   Updated December 30, 2025 at 2:17am   1 Most recent comment from Juergen Hoeflich:I purchased the Pro Version (my previous version was from Envato, named Premium) because I need special product lists for our woo shop generated  (I am not professional concerning Sql queries) and I ... Aero Inconsistent spacing tableClosed   wpDataTables   Updated December 29, 2024 at 11:35pm   1 Most recent comment from Aero:I have inconsistent spacing in my table, even though it displays correctly in the editor. Do you know what could be the reason for this behavior? Mike Bug when hiding some rows.Closed   wpDataTables   Updated December 29, 2024 at 10:28pm   1 Most recent comment from Mike:Hi,I found a bug (I think).I am trying to hide some rows in our 'Commissions' spreadsheet.We have a column simply called 'Display'. If that column cell doesn't contain a "YES" ... Ted Northrup bug in front-end editingClosed   wpDataTables   Updated December 29, 2024 at 5:47pm   1 Most recent comment from Ted Northrup:In the table on the above page, there's a date column called Grabbed On.  When that field is set to Date/Time, WpTables throws a "duplicate record" error when adding a date/time.   I changed ... Quentin Charts settingsClosed   wpDataTables   Updated December 27, 2024 at 9:46pm   5 Most recent comment from Quentin:Thank you!