As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Michael CALL not implemented (same as WITH) - when using SQL to create tableClosed   wpDataTables   Updated January 15, 2025 at 12:08pm   3 Most recent comment from Miloš Jovanović:Hi Michael, My sincerest apology, there was an error on this ticket from my end - I wrote a reply, but it somehow did not get sent properly. This will not happen again, thank you very much for your pa ... Roger Balettie "Private" ticket not being addressedClosed   wpDataTables   Updated January 14, 2025 at 10:32pm   6 Most recent comment from Rodolfo:Im really planning on taking a refund on this plugin, since there's no support, I purchased it yesterday and I have so many questions Edward Change interface language to Traditional ChineseClosed   wpDataTables   Updated January 14, 2025 at 4:21pm   1 Most recent comment from Edward:Is it possible to change the interface language to Traditional Chinese? It seems only Simplified Chinese is available at the moment. For example, I’d like to change the text for “show 10 entries� ... C.E. Multisite usageClosed   wpDataTables   Updated January 14, 2025 at 1:04pm   1 Most recent comment from C.E.:Hello,after activating a clone from a Site in between a multisite, the data tables are the same, like the cloned one.If I make change in the new clone, the changes happened in the old one.How I can pr ... Jonathan Table not displaying in adminClosed   wpDataTables   Updated January 14, 2025 at 10:25am   5 Most recent comment from Miloš Jovanović:Hi guys, My sincerest apology, there was an error on this ticket from my end - I wrote a reply, but it somehow did not get sent properly. This will not happen again, thank you very much for your patie ... Jens Eisemann Bug in wpDataChartsClosed   wpDataTables   Updated January 12, 2025 at 2:44pm   1 Most recent comment from Jens Eisemann:I use Apexcharts and have a display problem with the legend.The legend is not displayed next to each other but two values are packed in one container. Screenshot number 1.Another problem in the IE bro ... Lorraine Jeffery Borders Still ShowingClosed   wpDataTables   Updated January 12, 2025 at 2:04pm   2 Most recent comment from Jens Eisemann:Hello Lorraine, the answer is a bit imprecise. Which Border do you mean exactly? Do you have a link to your public website?Kind regardsJens Jens Eisemann Open TicketsClosed   wpDataTables   Updated January 12, 2025 at 1:57pm   1 Most recent comment from Jens Eisemann:I would be happy if you could process my open tickets. They are already over three weeks old.https://tmsplugins.ticksy.com/ticket/3774068/ https://tmsplugins.ticksy.com/ticket/3774067/ https://tmsplug ... Alfred HIPKINS UpdatingClosed   wpDataTables   Updated January 10, 2025 at 3:06pm   2 Most recent comment from Miloš Jovanović:Hello, in regards to updating your plugin, the most important step is to check this option; In the main plugin settings/'Prevent deleting tables in database'. When you have that enabled, it ... Peter Ballasiotes Unable to add domain, error "maximum number of registered domains"Closed   wpDataTables   Updated January 10, 2025 at 3:00pm   2 Most recent comment from Miloš Jovanović:Hello,For any LocalHost, Test, Staging or Dev version of the Site, you are not obligated to activate the licence there.We recommend to only activate the licence on a live website.But, of course, just ... David Folkerson "Follow table filtering" makes all columns go togetherClosed   wpDataTables   Updated January 10, 2025 at 12:57pm   10 Most recent comment from Miloš Jovanović:Hi David, My sincere apologies for all the waiting times across tickets.Thank you for all your patience and understanding.I can see you figured out this one and it seems you resolved it, but I will ch ... Paul Abbey Open new page with table referenceClosed   wpDataTables   Updated January 9, 2025 at 6:28pm   2 Most recent comment from Miloš Jovanović:Hi Paul, At the moment, we only have the Master-Detail functionalities for a scenario like that.There can be two ways :1. You can create a custom Page and create any custom design you need there.Then ... Alec Fetch number of possible valuesClosed   wpDataTables   Updated January 9, 2025 at 10:53am   4 Most recent comment from Miloš Jovanović:i Alec, If you mean to 'save' the filter selection, we might have a similar custom workaround idea our devs shared from before. This bit of custom js will update the browser url (without tri ... Mateusz Kopacz Filtering issueClosed   wpDataTables   Updated January 8, 2025 at 5:31pm   4 Most recent comment from Miloš Jovanović:Hi Mateusz, Thank you for this confirmation, I will advise our devs to be aware that this detail should be added to the description of the bug for Fixed headers.I will show you a way if you wish to ap ... Nathan wpdatatables not in the block listClosed   wpDataTables   Updated January 8, 2025 at 10:12am   2 Most recent comment from Miloš Jovanović:Hello, I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3793951/ For future reference, please don't open multi ...