We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Matt Reporting on WordPress User DataClosed   wpDataTables   Updated December 6, 2024 at 5:46pm   1 Most recent comment from Matt:Hi! I'm trying to build a report on data from WordPress Users and Intercom. I was hoping to leverage wpDataTables and Charts in order to create a report / interactive page for our internal team t ... Corky Seevinck Foreign KeysClosed   wpDataTables   Updated December 5, 2024 at 8:06pm   2 Most recent comment from Corky Seevinck:Access to backend: https://midcoast.webdesigncenter.studio/wp-adminuser: testpassword: )hcMZtDQIq&(I&jKm5kbnUI! Chris Faulkner Date Picker for Front end EditClosed   wpDataTables   Updated December 5, 2024 at 4:47pm   3 Most recent comment from Miloš Jovanović:Hi Chris, Just forgot to add - I also tried adding a new row later on, not only editing existing rows - And in both cases, we can't reproduce any issues. So, if you have the latest version instal ... Tieme Calculated Fields FormClosed   wpDataTables   Updated December 5, 2024 at 12:40pm   6 Most recent comment from Tieme:Hi Milos,Thank you for your reply. I create the table manually. I just want you to be able to filter the entered values that you calculate on a previous page in the wpdatatables. I wanted to achieve ... Zach WPDataTables causing page to freezeClosed   wpDataTables   Updated December 4, 2024 at 6:50am   1 Most recent comment from Zach:After recently updating WPDatatables many of my posts using a table only partially load and then freeze on scroll and cause the page to become unresponsive. Pages without WPTables still load just fine Brian Milnes WP Core errorClosed   wpDataTables   Updated December 3, 2024 at 9:57am   2 Most recent comment from Miloš Jovanović:Hi Brian, We are not able to reproduce this, and for the moment, you are the only user reporting something like that, so it seems it's an isolated issue on your Site.Can you please show us the fu ... Richard Connecting Google Sheets to WordPressClosed   wpDataTables   Updated December 2, 2024 at 10:50pm   3 Most recent comment from Richard:I was able to get it to work.  It was confusing with the flow and the majority of it is correct, I was just frustrated with the effort to get there. Trevor Sather PHP function for dynamic cell valueClosed   wpDataTables   Updated December 2, 2024 at 10:37pm   2 Most recent comment from Miloš Jovanović:Hi Trevor, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Margo Bowie Select individual entries / recordsClosed   wpDataTables   Updated December 2, 2024 at 4:18pm   2 Most recent comment from Miloš Jovanović:Hi Margo,I found the original ticket and replied to it now.https://tmsplugins.ticksy.com/ticket/3752981/My sincerest apologies that this ticket went 'under the radar', due to some issues I h ... Nelson Therrien Don't have access to some premium featuresClosed   wpDataTables   Updated December 2, 2024 at 10:49am   4 Most recent comment from Miloš Jovanović:Hi Nelson, Yes, that sounds very strange - if it is the same installation you downloaded from the Store, on the Store it has to be always the latest premium version.I am glad you fixed it, that's ... Petr wpDataTables and TablePress ConflictClosed   wpDataTables   Updated March 1, 2025 at 5:52am   3 Most recent comment from Petr:Hello Miloš, Is there any update on how to fix this conflict? It was still not fixed after 3 months! Jonathan Taylor WP Posts Builder / ACFClosed   wpDataTables   Updated November 29, 2024 at 1:33pm   6 Most recent comment from Miloš Jovanović:Hi Jonathan, Thank you for the kind words, we are glad to see you are having such a positive view on our development of the Plugin, as it should be. :)We will continue to do our best to add more optio ... Hannes Gall Front-end editing "+ New" button not opening pop-up windowClosed   wpDataTables   Updated November 27, 2024 at 2:36am   6 Most recent comment from Miloš Jovanović:Hi Hannes, I am delighted to hear that this has been resolved. Thank you for letting us know how you resolved it, we will make a note of it.Anything else that we could assist with, please don't h ... Kevin Minkoff Using wpDataTablesClosed   wpDataTables   Updated November 26, 2024 at 11:18pm   1 Most recent comment from Kevin Minkoff:I created an income tax organizer that my clients will complete every year. If I save the data to a data table, how do I get some of the data, such as name, address, contact information, etc., to pr ... tobin Generate a query to the MySQL database.Closed   wpDataTables   Updated November 26, 2024 at 5:06pm   9 Most recent comment from Miloš Jovanović:Hi tobin, Just following up. No problem at all, we will close this ticket, but if any new question comes up, please don't hesitate to open a new ticket. Thank you.