If the integration with WooCommerce is on, when an appointment is made/paid and the payment has not being confirmed, it should be possible that the appointment gets cancelled automatically because the appointment could not being confirmed.
Workflow: Client paid/schedule appointment -> woocommerce order is in “pending” (or “on-hold”) status -> after a period of time (30 minutes, 1 hour, user should be able to select that time) the woocommerce order change its status from pending/on-hold to canceled (because the payment wasn’t received or confirmed) -> the appointment (in the wpamelia dashboard) change from pending to canceled.
We carefully follow customers' requirements and try to implement most of them if they appear in requests from time to time, so we will add them to our idea list and look into some possible solutions on the plugin side in the future.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
Please keep us posted with your findings there!
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
If the integration with WooCommerce is on, when an appointment is made/paid and the payment has not being confirmed, it should be possible that the appointment gets cancelled automatically because the appointment could not being confirmed.
Workflow:
Client paid/schedule appointment -> woocommerce order is in “pending” (or “on-hold”) status -> after a period of time (30 minutes, 1 hour, user should be able to select that time) the woocommerce order change its status from pending/on-hold to canceled (because the payment wasn’t received or confirmed) -> the appointment (in the wpamelia dashboard) change from pending to canceled.
Hello Ovidio,
Thank you for your suggestion.
We carefully follow customers' requirements and try to implement most of them if they appear in requests from time to time, so we will add them to our idea list and look into some possible solutions on the plugin side in the future.
I'll kindly ask you to add it as a feature suggestion on this page https://features.wpamelia.com/.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
Please keep us posted with your findings there!
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
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