Public Tickets
Maxime SANCHEZ
Impossible to access customer pannelClosed
Amelia
Updated June 27, 2022 at 11:12am
9
Most recent comment from Aleksandar Vuković:I'll take a look at it, Maxime, and help our agents respond as soon as possible if I find anything.
Debbie Hughes Hughes
HIGH PRIORITY: CANNOT SCHEDULE APPOINHTMENTS FOR NEXT 7 DAYSClosed
Amelia
Updated June 27, 2022 at 11:11am
9
Most recent comment from Miloš Jovanović:Hi, DebbieSorry for the delay, i checked with developers.Thank you for confirming all the details.The developers flagged this as a bug, you are correct - in versions before 5.0 , we were able to ...
Malzom
Remove Employee Name from the woocommerce invoiceClosed
Amelia
Updated June 27, 2022 at 11:03am
2
Most recent comment from Marko Davidović:Hello Malzom,
Thank you for reaching out to us.You choose which information will be sent to WooCommerce by setting the metadata in Amelia / payments / set metadata and description. There you set up pl ...
Derek
AN ERROR APPEARED AFTER PURCHASE AND I CAN'T GO ONClosed
wpDataTables
Updated June 27, 2022 at 10:44am
4
Most recent comment from Uroš Jovanović:Hello Derek,I responded on this ticket in regards to this issue:Looking forward to your reply on that ticket.
alexis denorme
ask for technical informationClosed
Amelia
Updated June 27, 2022 at 9:53am
2
Most recent comment from Miloš Jovanović:Hi, alexisFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ...
Jessica
After hour feeClosed
Amelia
Updated June 27, 2022 at 9:15am
2
Most recent comment from Marko Davidović:Hello Jessica,
Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.Prices in Amelia depend on the price of the service, but also on the employee. You can ...
Giam
Show Services and Packages in 1 Booking FormClosed
Amelia
Updated June 27, 2022 at 9:00am
7
Most recent comment from Uroš Jovanović:Hello Giam,Glad to be able to assist you.Please reach out to us if you have any other questions.
Natalya Aversa
WooCommerceClosed
Pre-purchase questions for Amelia
Updated June 27, 2022 at 8:53am
2
Most recent comment from Marko Davidović:Hello Natalya,
Thank you for reaching out to us.In the Amelia Lite version, the only payment method available to you is on-site. With every other paid license you can use all the other payment methods ...
Giam
Bug Fixed on WooCommerceClosed
Amelia
Updated June 27, 2022 at 8:36am
3
Most recent comment from Uroš Jovanović:Hello Giam,Thank you for reaching out to us.There was an issue reported with the issues coming up after the WooCommerce payment method has been disabled and the WooCommerce plugin has been disabled/ ...
Krystal Valencia Valencia
Outlook IntegrationClosed
Amelia
Updated June 27, 2022 at 8:20am
16
Most recent comment from Uroš Jovanović:Hello Krystal.Thank you for the update.I managed to connect the Outlook Calendar with the test employee that I created on your website.Can you please provide me with a video of what happens when you ...
Paul Kim
Request of Automatic payment cancellingClosed
Amelia
Updated June 27, 2022 at 8:07am
6
Most recent comment from Marko Davidović:Hello Paul,You are most welcome. If you have any more questions please open another ticket and we will gladly help you there.We wish you all the best.
Bintou KANTE
Est-ce que votre extension peut être traduit en français ?Closed
Pre-purchase questions for Amelia
Updated June 27, 2022 at 7:55am
2
Most recent comment from Aleksandar Vuković:Hello Kante.Thank you for your interest in our plugin.Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot ...
Luis Ojeda
Cant submitClosed
Amelia
Updated June 27, 2022 at 7:45am
9
Most recent comment from Uroš Jovanović:Hello Luis,Apologies for the delayed response, but we do not work on weekends.Glad to hear that you managed to resolve this issue.Please reach out to us if you have any other questions.
Maxime SANCHEZ
Impossible to paid with paypal smartphoneClosed
Amelia
Updated June 27, 2022 at 7:43am
11
Most recent comment from Uroš Jovanović:Hello Maxime,Glad to hear that.Looking forward to your update.
Craig Janelli
Maps IssueClosed
Amelia
Updated June 27, 2022 at 7:13am
2
Most recent comment from Marko Davidović:Hello Craig,
We are glad to hear that everything is working now. If you have any more questions please open another ticket and we will gladly help you there. And we will close this one for you.We wish ...