As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Szabolcs Fekete Missing the blue "new appointment" button on backendClosed   Amelia   Updated February 4, 2025 at 9:00am   6 Most recent comment from Stefan Petrov:No problem, Szabi. You are welcome, great to see that it works properly now. Have a nice day, too.  Marta Orzechowski Password resetingClosed   Amelia   Updated February 4, 2025 at 8:53am   2 Most recent comment from Marko Davidović:  Hello there, Thank you for reaching out to us. Is the notifications stopped working (you can send a test notifications and check) or they just can not log in? Please go to the notifications sectio ... Irena Book with anyoneClosed   Amelia   Updated February 4, 2025 at 8:51am   2 Most recent comment from Stefan Petrov:Hi Irena, Thank you for reaching out to us. Amelia already works this way by default, and I’d be happy to explain how it works. If you have a single service with multiple employees assigned, and a c ... Thomas Ehrstein Problème technique : envoi de facturesClosed   Amelia   Updated February 4, 2025 at 8:28am   6 Most recent comment from Uroš Jovanović:Bonjour Thomas, La mise à jour est prévue pour le mois prochain environ. Merci pour votre patience ! Lysann Editing appointments from the Amelia BackendClosed   Amelia   Updated February 4, 2025 at 7:04am   4 Most recent comment from Marko Davidović:Hello again, You can try and see if you can edit this user directly in WP users if this does not help it is best to search your database in wp_amelia_users and find a user with your email. You will mo ... Melanie Williams wpdatable_cellClosed   wpDataTables   Updated February 3, 2025 at 10:42pm   1 Most recent comment from Melanie Williams:I have a wpdatatable defined with a SQL statement that requires parameters to be passed in.  How do I pass parameters to this wpdatatable with the wpdatable_cell call?This is the statement I'm ... Mateusz Kopacz Filtering css/appearance issueClosed   wpDataTables   Updated February 5, 2025 at 11:07pm   6 Most recent comment from Miloš Jovanović:Hi Mateusz, I can confirm our QA Team is able to reproduce this issue, it is certainly a bug on our end.Here is the description our QA made of the behaviour/how they isolated it, etc : When the "Show ... Richard Hyjack editing fields that now html codeClosed   wpDataTables   Updated February 20, 2025 at 7:33pm   9 Most recent comment from Richard Hyjack:have you had chance to look at yet for Master Details Tables? Peter van Mierlo ticket #3807924Closed Pre-purchase questions for wpDataTables   Updated February 3, 2025 at 5:37pm   2 Most recent comment from Miloš Jovanović:Hi Peter, My sincere apologies, there was an issue with our ticketing system so a number of tickets got missed for replies.I just replied to it now, so please check it out and we can follow up there, ... Gloria display checkboxes in a wpdatatableClosed   wpDataTables   Updated February 3, 2025 at 5:25pm   1 Most recent comment from Gloria:Hello,After upgrading to version 7.1 i am no longer able to display checkboxes in my wpdatables in order to trigger javascript actions (please see attached png). This feature is very essential.I haven ... Revi Bloemendal event listview defaultClosed   Amelia   Updated February 3, 2025 at 3:47pm   2 Most recent comment from Uroš Jovanović:Hello Revi, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Chris Roe Winter Sale?Closed Pre-purchase questions for wpDataTables   Updated February 3, 2025 at 3:36pm   2 Most recent comment from Miloš Jovanović:Hello, Apologies for replying so late. Our developers fixed this issue today - please try again and you should see all the discounts working correctly. Let us know if you encounter any further issues. ... Alberto Fauro Collapsed menu does not stay opened in pages with wpDatatables with filtersClosed   wpDataTables   Updated February 3, 2025 at 3:12pm   1 Most recent comment from Alberto Fauro:if you go to any page in the 'report' sectionfor example Report -> Eventi -> Elenco Completo Eventi (if you want to test it you will need to login with an account, please write me to get i ... Chris D Remove "Total Number of People" from cart and checkoutClosed   Amelia   Updated February 3, 2025 at 3:04pm   10 Most recent comment from Uroš Jovanović:Hello Chris, Thank you very much for that. Here is the $10 SMS notification credit I promised: 1DAD51B7 Please let me know if you have any other questions. Mateusz Kopacz Filtering issuesClosed   wpDataTables   Updated February 3, 2025 at 2:41pm   2 Most recent comment from Miloš Jovanović:Hi Mateusz, Apologies for replying so late.   Sorry to disappoint you, but at this time, we don't have any built-in solution to achieve a translation of the filter values for a table.We also don ...