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Public Tickets

Wayne Multiple Admin accounts can't see eventsClosed   Amelia   Updated October 15, 2024 at 3:28pm   2 Most recent comment from Uroš Jovanović:Hello Wayne, Thank you for reaching out to us. Can you please let me know if there are any customers or employees with the same email as the admin users with which you were logged in when this error o ... James Martin Childs Issue after updateClosed   Amelia   Updated October 15, 2024 at 11:24am   3 Most recent comment from Stefan Petrov:Hi James, Thanks for reaching out to us. Yes, since it's a magic link, it actually sends the login email to your email, so you need to change it to my - [email protected]. Also, can yo ... Justin Chang Show as Map and listClosed Pre-purchase questions for Amelia   Updated October 21, 2024 at 8:37am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We just got the feedback from our colleagues and they have told us that there is no option currently to display all Amelia locations on a google map for ... Blaise Leseultre Google sync issueClosed   Amelia   Updated October 15, 2024 at 10:48am   37 Most recent comment from Uroš Jovanović:Hello, Thank you for your feedback and for sharing the details of your tests. We understand the importance of ensuring that all events are synchronized with Google Calendar and we are continuously wor ... Tjwan Oei Reporting/retrieve informationClosed   Amelia   Updated October 15, 2024 at 10:21am   4 Most recent comment from Stefan Petrov:Hi Tjwan Oei, It is possible to change the permission with third-party plugins such as User Role Editor. This will give you the option to change the read / write permissions.  Andi Ganteng Banget Persistent Tab Switcher Issue Affecting Step-by-Step Booking SidebarClosed   Amelia   Updated October 15, 2024 at 9:48am   6 Most recent comment from Stefan Petrov:Hello Andi, So the sidebar is not showing if added in the tab switcher? Can you please provide the WP admin credentials?  Anne-sophie Error "No such customer"Closed   Amelia   Updated October 15, 2024 at 9:23am   12 Most recent comment from Uroš Jovanović:Bonjour Anne-Sophie, Pouvez-vous me faire savoir quel est le message d'erreur spécifique, le message complet? Dans l'attente de votre réponse. Milove Clairin Zoom et ameliaClosed   Amelia   Updated October 15, 2024 at 9:21am   40 Most recent comment from Uroš Jovanović:Hello Milove, Thank you for the update and your feedback. 1.This template was not configured properly, please test it out now, but only by booking a service outside of a package, as the package bookin ... George the trigger timing for emails and text in ameliaClosed   Amelia   Updated October 15, 2024 at 8:17am   4 Most recent comment from Marko Davidović:Hello again, This again depends on how your hosting provider sets it and this can be set per sour desire. You can ask them to set it that it is checked for example on each hours or to check it only on ... Shannon Phillips Cache issue in the booking formClosed   Amelia   Updated October 15, 2024 at 8:02am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This happens to you not to your customers most liekly because you are testing while you are logged in as admin and data from WP user are pre filled. Whic ... Martino DomainClosed   Amelia   Updated October 15, 2024 at 7:22am   4 Most recent comment from Stefan Petrov:Hello Martino, It depends if you have the booking form from this domain live and ready for bookings. In this case, customers will be able to book appointments for this domain. But, if you log in to Wo ... Hammad Can't access employees panelClosed Pre-purchase questions for Amelia   Updated October 15, 2024 at 6:45am   5 Most recent comment from Stefan Petrov:Hello,  Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to se ... Milove Clairin Update problem version 7.6.1.Closed   Amelia   Updated October 15, 2024 at 6:30am   4 Most recent comment from Marko Davidović:    Hello again, When you have several questions or issues please open a new seperate ticket, and we will help you there. In that way, issues and questions will be in separate tickets so other custo ... Rafal Grudowski Restriction of the time in calendar display to working hoursClosed   Amelia   Updated October 15, 2024 at 5:52am   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Nicolas Exporting created tables and charts conf to another siteClosed Pre-purchase questions for wpDataTables   Updated October 14, 2024 at 8:07pm   4 Most recent comment from Miloš Jovanović:Hi Nicolas, I see what you mean and we completely understand that our users need an easy solution to export only the Plugin data without having to clone the entire Site.Our developers are actively wor ...