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Public Tickets

Evgeniy Orlov Known issues with Wordpress.com hostingClosed Pre-purchase questions for wpDataTables   Updated October 14, 2024 at 7:22pm   2 Most recent comment from Miloš Jovanović:Hi Evgeniy, We are not aware of any known issues, in terms of WP hosting on WordPress.com for any plan. In terms of their specific plans - we are not aware exactly how they perform, on each plan, etc, ... Wendy RatingsClosed   wpDataTables   Updated October 14, 2024 at 5:27pm   3 Most recent comment from Wendy:I tried entering that in several different ways and it just doesn't work for me. Also, that cell value is not a value that is available from the drop down menu. Sorry.  Remko Sieben Phone number from which SMS is deliveredClosed   Amelia   Updated October 14, 2024 at 1:50pm   4 Most recent comment from Uroš Jovanović:Hello Remko, Glad to be able to assist you. I will have this ticket closed now. Jon Draper Set cell font colourClosed   wpDataTables   Updated 2 weeks ago   3 Most recent comment from Miloš Jovanović:Hi Jon, Just following up - not sure if you resolved the issue for the Fixed Header in the meantime, but wanted to advise you we found a new bug for our Fixed Headers feature and we have a temporary f ... Djimmy The first available slot should be taken - Avoid gaps between appointmentsClosed Pre-purchase questions for Amelia   Updated October 14, 2024 at 12:50pm   4 Most recent comment from Uroš Jovanović:Hello, Thank you for the update on this. I will have this passed to our developers directly as a suggestion. In the meantime, please let me know if you have any other questions. Phil Clerkin CSS showing on front endClosed   wpDataTables   Updated October 14, 2024 at 12:41pm   2 Most recent comment from Miloš Jovanović:Hi Phil, Sorry for the waiting time. We don't work on weekends so it adds two days to the waiting time. We appreciate your patience. Our developers isolated the bug, and they'll add it to th ... Dennis M Jeffers Events have disappeared with latest updateClosed   Amelia   Updated October 14, 2024 at 11:59am   10 Most recent comment from Uroš Jovanović:Hello Dennis, Please provide me with the live credentials and I will assist you with this. Looking forward to your reply. Michele Step-by-Step Booking Form 2.0 - Prices services VAT includedClosed   Amelia   Updated October 14, 2024 at 11:33am   17 Most recent comment from Uroš Jovanović:Hello Michele, Please try the following CSS and let me know if that works for you: .am-adv-select__item::after{    content: "+20% VAT" !important;} Looking forward to your reply. Diane Lee Attacked by virusClosed   Amelia   Updated October 14, 2024 at 11:07am   3 Most recent comment from Uroš Jovanović:Dear Diane, Thank you for reaching out, and I appreciate your patience. We have noted this issue and have already resolved the vulnerability in Amelia. However, some malware detectors may not yet have ... Carlos Problems with appointment timesClosed   Amelia   Updated October 14, 2024 at 10:55am   2 Most recent comment from Uroš Jovanović:Hello Carlos, Thank you for reaching out to us. This could have been an issue with time zones in Amelia. Amelia doesn't have any time zone settings, and it relies on WordPress' General setti ... Abdubakir Shakirov CustomizationClosed   Amelia   Updated October 14, 2024 at 10:53am   2 Most recent comment from Uroš Jovanović:Hello Abdubakir, Thank you for reaching out to us. There is such an option on WordPress level. Custom code needs to be applied to the page where the booking form is. Depending on what you're usin ... Michael Pokorný Issue with time slot a reservation slotClosed   Amelia   Updated October 14, 2024 at 10:41am   5 Most recent comment from Uroš Jovanović:Hello Jimmy, Your case, the way you described it, is an issue that we have noted and it will be resolved as soon as possible. I appreciate your patience. Diane Lee MalwareClosed   Amelia   Updated October 14, 2024 at 9:27am   2 Most recent comment from Stefan Petrov:Hello Diane, Thanks for reaching out to us.  This has been fixed in one of our updates -  If you haven't please update to the latest update. It was a false positive, so there are no malware is ... BERT Guillaume Limiting the numbers of events list on the front pageClosed   Amelia   Updated October 14, 2024 at 9:17am   4 Most recent comment from Uroš Jovanović:Hello Bert, Thank you for the update on this. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite vers ... Gildardo Arias 65869054Closed   Amelia   Updated October 14, 2024 at 7:44am   4 Most recent comment from Stefan Petrov:Hello Gildardo, Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient wa ...