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Public Tickets

Anne-sophie Disparition des package dans l'espace clientClosed   Amelia   Updated October 21, 2024 at 6:31am   10 Most recent comment from Stefan Petrov:Bonjour Anne-Sophie, Je m'excuse pour la réponse tardive, mais malheureusement, je n'arrive pas à reproduire le problème. J'ai créé un nouveau client et réservé un forfait pour c ... Tahir M WP Amelia plugin doesn't load on the booking pagesClosed   Amelia   Updated October 21, 2024 at 6:00am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Please check if you can see the booking form on page when you are logged in? If this is the case then this can be 1 of 3 issues 1. The reason why the fo ... Meiyan bookingClosed   Amelia   Updated October 21, 2024 at 5:30am   6 Most recent comment from Marko Davidović:Hello again, We are glad to hear that all is fine now and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there. W ... Dima Vaneva Issue with Required Fields in Amelia PluginClosed   Amelia   Updated October 21, 2024 at 5:30am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You need to set this as mandatory in customize section for each booking form like this Should you have any further inquiries, we kindly request that yo ... Dima Vaneva Booking Form ProblemClosed   Amelia   Updated October 21, 2024 at 5:28am   6 Most recent comment from Marko Davidović:Hello again, Please do not write more than once on the ticket because it sends it to the end of the queue. We work on the tickets in order as they arrive, and each of your new replies sends a ticket t ... Alexis Henry Service package errorsClosed   Amelia   Updated October 21, 2024 at 5:27am   11 Most recent comment from Marko Davidović:Hello again, This is access to site as admin for database access or phpMyAdmin access you need to ask your hosting provider to send this to you so that you can forward the credentials to us. Looking f ... Mairead Ryan Employees and locationsClosed   Amelia   Updated October 21, 2024 at 5:26am   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gl ... Fay Oleary Urgent Customising support help needed pleaseClosed   Amelia   Updated October 21, 2024 at 5:24am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. If you need to create specific appointment at specific time on specific days you can do that easily by creating a special day in employee modal You can ... Fay Oleary Customising support urgent helpClosed   Amelia   Updated October 21, 2024 at 5:24am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You need to create locations in location section Then you need to set locations in employee work hours since service work hours days and locations depend ... Bob Availability only on chozen momentsClosed   Amelia   Updated October 21, 2024 at 5:23am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Amelia works in other way. You can not create work hours from calendar you must set it up in employee modal. The availability of the service is defined b ... Andzelika "Slot Unavailable" After UpdateClosed   Amelia   Updated October 21, 2024 at 5:22am   13 Most recent comment from Marko Davidović:Hello again, This temporary solution worked for most of the users but unfortunately there is no other solution until the fix is implemented with the update by our dev team. They are working on it and ... Martin JARVIS What are 'Spots' when adding / editing employees?Closed   Amelia   Updated October 21, 2024 at 5:21am   4 Most recent comment from Marko Davidović:Hello again, Yes, if you set this to 2 this would be a group appointment with two customers. This "I need to allow 1 employee to accept 2 separate appointments for the same time period."I need to allo ... April Lea Having an employee catalogue for users to browse similar to servicesClosed   Amelia   Updated October 20, 2024 at 4:10pm   2 Most recent comment from Uroš Jovanović:Hello April, Thank you so much for taking the time to provide us with your feedback and suggestions. We truly value hearing from our users, as it helps us understand how we can improve and provide a b ... jerome I need an extra one year Amelia supportClosed Pre-purchase questions for Amelia   Updated October 20, 2024 at 3:52pm   4 Most recent comment from Uroš Jovanović:Hello Jerome, Yes, the Starter plan should be fine for your purposes. Please let me know if you have any other questions, and I will gladly assist you. varia bonora customer panel 2.0 not show packagesClosed   Amelia   Updated October 18, 2024 at 1:48pm   8 Most recent comment from Uroš Jovanović:Hello Varia, You could book a package on the back-end with this email: [email protected] (it's my private email for testing) and I will log in and will perform checks. Looking forward to your re ...