As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Martino Notifications remaindersClosed   Amelia   Updated November 9, 2022 at 11:06pm   5 Most recent comment from Miloš Jovanović:Hi, Martino  Sorry for the delay We recently had some false reports that the PHP Cron Events have been removed from WP Crontrol. On WP Crontrol's official page , we then confirmed that is n ... CHARRE FREE PAYEMENT WITH CODEClosed   Amelia   Updated November 9, 2022 at 10:31pm   4 Most recent comment from Stanislav Snagovskiy:Dear Charre,You are welcome,My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version of Amelia if ... Amol Product featuresClosed Pre-purchase questions for wpDataTables   Updated November 9, 2022 at 9:03pm   2 Most recent comment from Miloš Jovanović:Hi, Amol Sorry for the late reply-Yes, i believe you should be able to achieve this by making dynamic SQL Queries with placeholders.For example, you could make an SQL Query for a table like this : S ... Marcius Teixeira Group column featuresClosed   wpDataTables   Updated November 9, 2022 at 7:14pm   4 Most recent comment from Miloš Jovanović:Hi, Marcius Sorry for the delay- Unfortunately,  we don't have anything like that at the moment available in the plugin.The only two ways to have a feature that will allow you to click into a ... Dawid Mocke Multiple Days BookingsClosed   Amelia   Updated November 9, 2022 at 1:35pm   4 Most recent comment from Marko Davidović:Hello Dawid,Unfortunately, currently, this feature is not built-in in Amelia, the plugin cannot be used for multi-day bookings. It's currently limited to appointments and services with fixed dur ... Mandy Oldfield NotificationsClosed   Amelia   Updated November 9, 2022 at 1:23pm   5 Most recent comment from Marko Davidović:Hello Mandy,This is how Amelia works, I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/ Features are pushed up on our "to-do" list when there are ... Carla DeporVision IntegrationClosed Pre-purchase questions for Amelia   Updated November 9, 2022 at 12:32pm   2 Most recent comment from Marko Davidović:Hello Carla, Thank you for your interest in our product.We do not have integration with DeporVision System so we can not guarantee that it will work with Amelia. What you can do if you are intereste ... John Multiple Tickets on one bookingClosed Pre-purchase questions for Amelia   Updated November 9, 2022 at 12:10pm   4 Most recent comment from Uroš Jovanović:Hello John,Thank you for reaching back out to us.Yes, the "custom fields" can be exported when exporting attendees of the event.Hope this helps you.Please let me know if you have any other questions. Leonardo Vasconcelos Lima NotificationsClosed   Amelia   Updated November 9, 2022 at 9:08am   2 Most recent comment from Uroš Jovanović:Hello Leonardo,Thank you for reaching out to us.Can you please provide us with a screenshot of the issue that you are dealing with?Looking forward to your reply. moscorp nowrap;Closed   wpDataTables   Updated November 8, 2022 at 8:33pm   2 Most recent comment from Miloš Jovanović:Hi, moscorp Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Alexandre Salmi Failed cancelation linkClosed   Amelia   Updated November 8, 2022 at 7:43pm   10 Most recent comment from Uroš Jovanović:Hello Alexandre,Glad to be able to assist you.Please let me know if you have any other questions. Anthony Paiements selon le serviceClosed Pre-purchase questions for Amelia   Updated November 8, 2022 at 3:04pm   2 Most recent comment from Uroš Jovanović:Hello Anthony,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Florian Discount recurring eventClosed   Amelia   Updated November 8, 2022 at 2:14pm   2 Most recent comment from Marko Davidović:Hello Florian, Thank you for reaching out to us.Amelia still doesn't have a package option for Events. Hopefully, this will be available in the future. But you can maybe try to achieve this with ... Kim Danter amelia events - not showing in backendClosed   Amelia   Updated November 8, 2022 at 1:59pm   2 Most recent comment from Marko Davidović:Hello Kim,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3161745/ For future reference, please don't open m ... Mark Stubbins Stripe - Receipts????Closed   Amelia   Updated November 8, 2022 at 1:41pm   4 Most recent comment from Uroš Jovanović:Hello Mark,My apologies, I accidentally wrote an invoice instead of a receipt.Glad to be able to assist you.Please let us know if you have any other questions.