As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Mike WpDataTablesClosed   wpDataTables   Updated November 13, 2022 at 6:18pm   2 Most recent comment from Miloš Jovanović:Hi, Mike Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Vladimir bubble charts in HighChartsClosed   wpDataTables   Updated November 12, 2022 at 11:56pm   2 Most recent comment from Miloš Jovanović:Hi, Vladimir Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... moscorp wpDataTables placeholdersClosed   wpDataTables   Updated November 14, 2022 at 1:13pm   8 Most recent comment from Miloš Jovanović:Hi, moscorp  Just following up on the subject of setting/changing the date data time zone.  I got advised by our 2nd level Team on that. The plugin pulls the data from your database, and all datab ... Temper Employee Front End Panel - Restrict ability to edit locationsClosed   Amelia   Updated November 11, 2022 at 12:59pm   6 Most recent comment from Miloš Jovanović:Hi, OliverSorry for the late reply.- You are correct,  i copied a piece of text in the moment when i sent you the Custom CSS,i should have edited the part that said " Place this CSS on booking page" ... Manon Bloch Timezone calendarClosed   Amelia   Updated November 10, 2022 at 9:18pm   3 Most recent comment from Stanislav Snagovskiy:Hello Manon, Thank you for reaching out to us.Yes, issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it in ... John Charlesworth CSS for Table Tools Button DropdownClosed   wpDataTables   Updated November 10, 2022 at 6:56pm   10 Most recent comment from Miloš Jovanović:Hi, JohnSorry for a late replyI am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tick ... Alex Warren Adding appointmentsClosed   Amelia   Updated November 10, 2022 at 6:32pm   11 Most recent comment from Miloš Jovanović:Hi, AlexI am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets.My apologies if I ... MEHEDI HASSAN SHUBHO Column SizeClosed   wpDataTables   Updated November 10, 2022 at 6:04pm   2 Most recent comment from Miloš Jovanović:Hi, Mehedi Thanks for reaching out to us. It seems that you are using a Simple table from the screenshot. What you described can be achieved by using Conditional Formatting and adding a custom CSS cla ... Hank Custom Fields not working in emailsClosed   Amelia   Updated November 10, 2022 at 2:40pm   15 Most recent comment from Miloš Jovanović:Hi, HankMy sincere apology for all the waiting time.We have isolated and seems we resolved the issue with a temporary fix.Our developers isolated a bug. It manifests if we check "all services" with Cu ... CHARRE RESERVATION BACK ENDClosed   Amelia   Updated November 10, 2022 at 2:36pm   4 Most recent comment from Uroš Jovanović:Hello Charre,If you are referring to multiple appointments over a span of weeks, you can do that with the recurring appointments in Amelia, but if you want customers to be able to book one appointment ... Anas Get a stock quoteClosed Pre-purchase questions for wpDataTables   Updated November 10, 2022 at 11:46am   2 Most recent comment from Miloš Jovanović:Hi, AnasSorry for the delayMy apologies, but I can't seem to understand what you mean by this.Can you please elaborate in more detail,   possibly with any working example,  screenshots or a s ... Sander de Groot Intergration WooCommerceClosed   Amelia   Updated November 10, 2022 at 11:23am   2 Most recent comment from Uroš Jovanović:Hello Sander,Thank you for reaching out to us.We currently do not have an option of recurring payments, but it could work with some third-party plugins, but we cannot tell you if it's gonna work ... Anke Jespers URGENT PLEASE - Upgrading from basic to proClosed   Amelia   Updated November 10, 2022 at 11:20am   4 Most recent comment from Marko Davidović:Hello Anke,We are delighted to hear that. This could be just a caching issue. In this case you do not need to reinstall anything.If you have any more questions please open another ticket and we will g ... Kelly Fidei wordpress user integrationClosed   Amelia   Updated November 10, 2022 at 10:19am   15 Most recent comment from Aleksandar Vuković:You're welcome, Kelly, I'm glad it helped!Just treat the front-end booking form as a customer (while you're logged out of WordPress), and you should have no issues testing the plugin.Pl ... Kelly Fidei add to cal is missing the zoom inviteClosed   Amelia   Updated November 10, 2022 at 10:18am   19 Most recent comment from Aleksandar Vuković:You're welcome, Kelly. Glad I could help!