As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Jeroen Keijmel Amelia Google Calendar IntegrationClosed   Amelia   Updated November 14, 2022 at 9:51am   3 Most recent comment from Uroš Jovanović:Hello Jeroen,Thank you for reaching out to us.Glad to hear that the issue has been resolved.Please let us know if you have any other questions. Emmanuel Soyer Merge cellsClosed   wpDataTables   Updated November 14, 2022 at 9:45am   17 Most recent comment from Aleksandar Vuković:Hello Tim.As mentioned before - merged cells have been included since version 3.1 (released in October 2020), but only in the Simple Table type.Since wpDataTables uses DataTables, its limitations do ... Francesca Kendall Booking 2.0 Calendar not displayClosed   Amelia   Updated November 14, 2022 at 9:16am   13 Most recent comment from Uroš Jovanović:Hello Francesca,Glad to be able to assist you.Please let us know if you have any other questions. Giam Display Selected CategoryClosed   Amelia   Updated November 14, 2022 at 7:36am   10 Most recent comment from Marko Davidović:Hello Giam, We are delighted to hear that everything is fine now. This was probably just a caching issue. If you have any more questions please open another ticket and we will gladly help you there. W ... Francesca Kendall on site payment methodClosed   Amelia   Updated November 14, 2022 at 7:31am   6 Most recent comment from Marko Davidović:Hello Francesca, You are most welcome. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. Have a nice day.  Francesca Kendall No way to see what extras customers have taken on exportClosed   Amelia   Updated November 14, 2022 at 7:31am   4 Most recent comment from Marko Davidović:Hello Francesca, Thank you for doing that. Features are pushed up on our "to-do" list when there are a lot of customers requesting those features. If you have any more questions please open another t ... frederic payet 2 ways sync with google calendarClosed   Amelia   Updated November 14, 2022 at 7:31am   2 Most recent comment from Marko Davidović:Hello frederic, Thank you for reaching out to us. Any rescheduling must be done in Amelia directly. The integrations don't work like this. What you enter in Amelia can be displayed in Amelia but ... Jonas Höglund Setting up special split dayClosed   Amelia   Updated November 14, 2022 at 7:30am   2 Most recent comment from Marko Davidović:Hello Jonas, Thank you for reaching out to us. Special days are saved in order that you have created like this This is part of Amelia's design. As for your request I'll kindly ask you to ... Lisa Hildebrand Scheduled email/SMS reminders not being sent outClosed   Amelia   Updated November 14, 2022 at 7:30am   4 Most recent comment from Marko Davidović:Hello Lisa, They must know how to set this up since this is happening on the server (not in Amelia). You can send them this link, and tell them that it is necessary to set up a cron job on your serv ... Prateek Biyani Stop same day bookingClosed   Amelia   Updated November 14, 2022 at 7:28am   2 Most recent comment from Marko Davidović:Hello Prateek Biyani, Thank you for reaching out to us. In service/edit service/settings you have option called Minimum time required before booking.  Hope this helps. If you have any more questions ... Carlos Prieto Upgrading PlansClosed Pre-purchase questions for Amelia   Updated November 14, 2022 at 7:21am   2 Most recent comment from Marko Davidović:Hello Carlos, Thank you for reaching out to us. Yes, of course. You can upgrade the license at any time through your profile in our store. You can read more about the upgrade in this article https:/ ... Konstantinos Stravogiannis Booking notificationClosed   Amelia   Updated November 14, 2022 at 7:20am   2 Most recent comment from Marko Davidović:Hello Konstantinos, I'm afraid that we didn't quite get what the issue looks is exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? Please check the ... Tasos Try wpDataTablesClosed Pre-purchase questions for wpDataTables   Updated November 14, 2022 at 2:01am   2 Most recent comment from Miloš Jovanović:Hi, Tasos Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Hrvoje K. Foreign key values filterClosed Pre-purchase questions for wpDataTables   Updated November 13, 2022 at 9:57pm   6 Most recent comment from Miloš Jovanović:Hi, Hrvoje Sorry for the waiting time once again, we had a National Holiday in the meantime which slowed down our work.You're welcome, i will have to thank our 2nd level Team and our developers ... Asad Wasim table limitsClosed Pre-purchase questions for wpDataTables   Updated November 13, 2022 at 9:51pm   6 Most recent comment from Miloš Jovanović:Hi, Asad Sorry for the waiting time, we had a National Holiday in the meantime which slowed down our work.-I am delighted to hear that this has been resolved. Thank you for letting us know. Anything ...