We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Stephen Google sheet import data / graphicsClosed   wpDataTables   Updated January 30, 2025 at 2:12pm   2 Most recent comment from Miloš Jovanović:Hello, Thank you very much for the kind words about the Plugin, we appreciate it. :)We replied to the original ticket, so let's please keep following up there : https://tmsplugins.ticksy.com/tick ... Randy Miller Column Filtering Options Box Not WorkingClosed   wpDataTables   Updated January 30, 2025 at 1:45pm   4 Most recent comment from Miloš Jovanović:Hi Randy, No problem at all, you can always double-check anything you're not sure, we will always be happy to advise.I can see this one is resolved, so we can close it - but we will go over your ... Johnny Error on my pluginClosed   Gravity Forms integration for wpDataTables   Updated January 30, 2025 at 1:44pm   4 Most recent comment from Miloš Jovanović:Hi Johnny, Yes - I can confirm your Gravity integration licence is still active with us. We will certainly help with the issue.Can you please just elaborate what the issue seems to be?I am not able to ... Rivka van Egmond bring peopleClosed   Amelia   Updated January 30, 2025 at 9:58am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Your screenshot is showing correct behavior. But how many people can be brought depend on your setting for that service sin service edit service like thi ... Robertino van Heckers Request: Improve Date Picker Navigation in CalendarClosed   Amelia   Updated January 30, 2025 at 9:53am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, this feature is not currently available in Amelia. At the moment, there is no easier way to achieve this, and the year must be selected ma ... Sarah Issue with Calendar Display on ChromeClosed   Amelia   Updated January 30, 2025 at 9:53am   4 Most recent comment from Stefan Petrov:Hi Sarah, Basically, i was able to get all the way to the booking end, after selecting the date and time  This is your website page - https://miraya.fr/mes-services/#reservations?      ronnie adams Custom PanelsClosed   Amelia   Updated January 30, 2025 at 9:47am   8 Most recent comment from Stefan Petrov:Hi Ronnie, That’s correct. The employee panel is planned for the next update and is currently in the testing phase. Once testing is complete and the other features are finalized, we will release the ... Martin Jacobsen Filter by location - Calendar viewClosed   Amelia   Updated January 30, 2025 at 9:46am   4 Most recent comment from Marko Davidović:Hello again, Unfortunately, there is no update yet. As you can see, the latest version is still 8.0.2, and our developers are actively working on this. While we cannot guarantee that this will be impl ... krisna purbaya an employee is being randomly selectedClosed   Amelia   Updated January 30, 2025 at 9:43am   16 Most recent comment from Stefan Petrov:You are welcome, krisna. If you have any other questions, please open a new ticket and we will gladly help you there. Have a nice day.  Michał Goluch rating serviceClosed   Amelia   Updated January 30, 2025 at 9:42am   4 Most recent comment from Marko Davidović:Hello again, It may be in 9th place now, but we kindly encourage you to check our changelog, where you can see all the new options, features, and requests that have been implemented over the years. Al ... Lucas Feature Request: Display Available Time Slots in Employee PanelClosed   Amelia   Updated January 30, 2025 at 8:24am   2 Most recent comment from Stefan Petrov:Hi Lucas, Thanks for reaching out to us. In the employee panel, employees can only see the appointments assigned to them. When they attempt to reschedule an appointment, only the available time slots ... AMINE ZAPIER GOOGLE SHEET DATAClosed   Amelia   Updated January 30, 2025 at 8:23am   4 Most recent comment from Marko Davidović:Hello again, Yes, please if it is not to much trouble just to understand what you want to achieve exactly and we can ask our Dev for opinion if necessary. Please send us a video not longer than 60 or ... Peter Ballasiotes Filter range slider selector not workingClosed   wpDataTables   Updated January 29, 2025 at 10:46pm   1 Most recent comment from Peter Ballasiotes:The filter range slider selector not working for float value numbers. It only seems to work using integers. When I select the range slider it seems to break the table and sorting functionality. Can yo ... lorenzo carpagnano booking time slotsClosed   Amelia   Updated January 29, 2025 at 4:53pm   2 Most recent comment from Uroš Jovanović:Hello Lorenzo, Thank you for reaching out! I understand that you want to offer room reservations by the hour, half-day (9 AM – 1 PM and 2 PM – 6 PM), and full-day (9 AM – 6 PM) while ensuring th ... Sherill Oglia How to close out a packageClosed   Amelia   Updated January 29, 2025 at 2:48pm   2 Most recent comment from Stefan Petrov:Hi Sherill, I hope you're doing well! Basically, if a customer has already purchased a package, they can manage their appointments until the expiration date. This means they can still book appoin ...