As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

D booking without employeeClosed Pre-purchase questions for Amelia   Updated February 10, 2025 at 7:15am   6 Most recent comment from Stefan Petrov:Hi D, Unfortunately, a service cannot be created without at least one assigned employee. If you need different working hours for each service, you would need to configure a separate employee for each ... David My Events Are not SavingClosed   Amelia   Updated February 10, 2025 at 6:56am   13 Most recent comment from Marko Davidović:Hello again, We're glad to hear that you've resolved the issue on your end. Since the problem no longer persists, we will consider this ticket closed. However, if you encounter any new issue ... Mikael CalendarClosed   Amelia   Updated February 10, 2025 at 6:55am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Yes, this is shown to you because you have set up in roles settings admin allow admin to book at any time. If you turn this option off Amelia will show e ... Anu Ervasti Email confirmations don't work with the cartClosed   Amelia   Updated February 10, 2025 at 6:54am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Check if you have enabled cart notifications in the notifications section Also you can send us in private response 100% coupon so that we can test this. ... Peter-Paul Timmermans Can't select existing wordpress usersClosed   Amelia   Updated February 10, 2025 at 6:54am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We will close this ticket but should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladl ... Jose Jarque Recurring eventsClosed   Amelia   Updated February 10, 2025 at 6:52am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This is not possible to achieve since recurring events are separate so each one needs to be booked separately. You can create one event that will last 5 ... Dejan multiple services at onceClosed   Amelia   Updated February 10, 2025 at 6:52am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.  This is possible with cart feature and with packages of services you can read more about the it on these link https://wpamelia.com/cart/ https://wpam ... Guddelmoni andrea Problème Reglage enployésClosed   Amelia   Updated February 10, 2025 at 6:51am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We provide support only via ticket so we are not able to call you.  You can download Amelia from this link https://we.tl/t-6GnD9EVMIZWe are sending you ... AJ Vargas Scheduling Multiple Events For StaffClosed   Amelia   Updated February 10, 2025 at 6:51am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. One employee can not be booked on 2 services at the same time. This would for the vast ... Melissa my employee isnt getting any appointmentsClosed   Amelia   Updated February 10, 2025 at 6:51am   6 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Weiler Configuration zoomClosed   Amelia   Updated February 10, 2025 at 6:44am   2 Most recent comment from Marko Davidović:Hello again, I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3806038/ For future reference, please don't open ... Jonathan Displaying custom fieldsClosed   wpDataTables   Updated February 10, 2025 at 4:03am   5 Most recent comment from Miloš Jovanović:Hi Jonathan, You're welcome.Let me know how it goes, we will be here if further assistance is needed.Thank you. Evgeniy Orlov Wrong number formatting in filtersClosed   Powerful Filters for wpDataTables   Updated February 10, 2025 at 3:07am   7 Most recent comment from Miloš Jovanović:Hi Evgeniy, If you mean something like a live tracker to monitor the progress on each bug fix, we don't have something like that for now, but we will suggest it to our management.If we create som ... Lisa Eggimann Plan Upgrade not registeredClosed   Amelia   Updated February 9, 2025 at 10:14pm   3 Most recent comment from Uroš Jovanović:Hello Lisa, Glad to hear that the issue has been resolved. I will have this ticket closed now. Adrian Reich InvoiceClosed   Amelia   Updated February 9, 2025 at 10:14pm   2 Most recent comment from Uroš Jovanović:Hello Adrian, Currently, adding a logo to the invoice is not available, but it will be possible in the future. Unfortunately, there's no estimated release time for this feature yet. Thank you for ...