Public Tickets
Ricardo Gonzalez
F9CD1-487E2-ED79C-A3D04-3BEE7Closed
Pre-purchase questions for Amelia
Updated July 22, 2022 at 8:39am
2
Most recent comment from Marko Davidović:Hello Ricardo,
Thank you for reaching out to us.If you have bought Amelia's license you can log in and download it from your profile in our store. You just need to enter the mail that you have us ...
Shimolia
plugin is not workingClosed
Amelia
Updated July 22, 2022 at 8:15am
4
Most recent comment from Marko Davidović:Hello Shimolia,Changes in global working hours will not be applied to previously created employees since they already have a unique schedule. Instead, those changes will be applied to all new employee ...
Karisa Prestera
Amelia Features for sharing resourcesClosed
Pre-purchase questions for Amelia
Updated July 22, 2022 at 8:15am
4
Most recent comment from Uroš Jovanović:Hello Karisa,Thank you for clearing that up.We have a plan to add the capacity per location feature, but there is no ETA at the moment. Once that is implemented, it will be greater for your situation. ...
Erin
Customer Login Page not working and Timezone offClosed
Amelia
Updated July 22, 2022 at 8:00am
7
Most recent comment from Aleksandar Vuković:Hey Erin.I believe these issues were covered in chat, so we'll just close this ticket.Please feel free to reach out to us if you have any further questions.
Maxime Saint-Cyr-Desrosiers
Clients booking automatically cancelledClosed
Amelia
Updated July 22, 2022 at 7:48am
8
Most recent comment from Marko Davidović:Hello Maxime,
You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there.We wish you all the best.
Giam
Dashboard and Appointment Page Keep LoadingClosed
Amelia
Updated July 21, 2022 at 5:46pm
7
Most recent comment from Miloš Jovanović:Hi, Giam I am delighted to hear that this has been resolved. Thank you for letting us know.
Anything else that we could assist with, please don't hesitate to create new tickets.
Have a great da ...
Becca
Grouping impacted by HTML Table in StringClosed
wpDataTables
Updated July 21, 2022 at 4:33pm
11
Most recent comment from Miloš Jovanović:Hi, Becca Sorry for the delay- Thank you for passing the solution, i am very happy to see that you have resolved this.I will pass these details to our developers, as i believe it will be quite usefu ...
Ivars
Problems with woocommerce integrationClosed
Amelia
Updated July 21, 2022 at 2:33pm
3
Most recent comment from Uroš Jovanović:Hello Ivars,Can you please install the latest version of the Amelia plugin (5.1), test it out, and let me know if it works or not?Looking forward to your reply.
Brian McGuire
Package cancellationClosed
Amelia
Updated July 21, 2022 at 2:03pm
2
Most recent comment from Marko Davidović:Hello Brian,
Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. The only option that can be disbled is reschedule option. Customers need to have an opti ...
Erin
Functionality of the pluginClosed
Amelia
Updated July 21, 2022 at 2:01pm
4
Most recent comment from Miloš Jovanović:Hi, Erin Thank you for describing this in more detail.-I believe i understand better what you need now, we had similar requests from other users - a recurring payment / subscription based, is somet ...
Erin
Manually credit customer for purchaseClosed
Amelia
Updated July 21, 2022 at 1:56pm
4
Most recent comment from Miloš Jovanović:Hi, Erin We have been advised by our developers.They will do their best to develop a solution to achieve what you described here, we will do our best for it to be as soon as possible, but we don� ...
uğur
fatal error on woocommerce checkout pageClosed
Amelia
Updated July 21, 2022 at 1:50pm
2
Most recent comment from Uroš Jovanović:Hello Uğur,I can see that this is a duplicate ticket, and we already covered this topic in another ticket:
https://tmsplugins.ticksy.com/ticket/3087006/
For future reference, please don't op ...
J Ka
Email notifications from customer bookingsClosed
Amelia
Updated July 21, 2022 at 12:16pm
2
Most recent comment from Marko Davidović:Hello Jasper,
Thank you for reaching out to us.An issue with email notifications could be caused by several reasons:
Your hosting provider is blocking all 3rd party settings and only allowing their SM ...
Joana Lapa
SMTP not showingClosed
Pre-purchase questions for Amelia
Updated July 21, 2022 at 12:14pm
2
Most recent comment from Uroš Jovanović:Hello Joana,Thank you for reaching out to us.As you said, these options are available in the premium version of the Amelia plugin. In regards to the free trial, unfortunately, we do not offer free tr ...
Juan
Woocommerce status not matching Amelia appointment statusClosed
Amelia
Updated July 21, 2022 at 12:10pm
6
Most recent comment from Miloš Jovanović:Hi, Juan You're welcomeI am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new ticke ...