As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Lars Import / ExportClosed   Amelia   Updated January 4, 2023 at 7:52am   2 Most recent comment from Marko Davidović:Hello Lars, Thank you for purchasing our product, and for reaching out to us. We apologize for the slightly late reply, we did not work the previous few days due to public holidays. Unfortunately, cur ... aady ahmed Sms not being sent properlyClosed   Amelia   Updated January 4, 2023 at 7:50am   3 Most recent comment from Marko Davidović:Hello Aady Ahmed, Thank you for reaching out to us. We apologize for the slightly late reply, we did not work the previous few days due to public holidays. We are glad to hear that everything is fine ... Sara Zubac Cancel and issue refundClosed   Amelia   Updated January 4, 2023 at 7:48am   2 Most recent comment from Marko Davidović:Hello Sara, Thank you for reaching out to us. We apologize for the slightly late reply, we did not work the previous few days due to public holidays. If you log in to http://store.tms-plugins.com/ a ... Richard Payment Gateways: Authorize.netClosed   Amelia   Updated January 4, 2023 at 7:43am   2 Most recent comment from Marko Davidović:Hello Richard, Thank you for reaching out to us. We apologize for the slightly late reply, we did not work the previous few days due to public holidays. Unfortunately, currently, this feature is not ... Adrian Deja in mobile version search buttonClosed   Amelia   Updated January 4, 2023 at 7:38am   2 Most recent comment from Marko Davidović:Hello Adrian, Thank you for reaching out to us. We apologize for the slightly late reply, we did not work the previous few days due to public holidays. We thank you for your suggestion we ail forward ... Francesca Kendall customer email resetClosed   Amelia   Updated January 4, 2023 at 7:36am   8 Most recent comment from Marko Davidović:Hello Francesca, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the b ... Francesca Kendall No Show - NotificationClosed   Amelia   Updated January 4, 2023 at 7:36am   6 Most recent comment from Marko Davidović:Hello Francesca, Unfortunately, currently, this feature is not built-in in Amelia. And it can not be changed at this time. We can forward this suggestion to our developers but we can not make any prom ... Jacob S Coupon Codes & WooCommerceClosed   Amelia   Updated January 4, 2023 at 7:22am   2 Most recent comment from Marko Davidović:Hello Jacob, Thank you for reaching out to us. Amelia and WooCommerce each have their own separate coupon system. Woo coupons can only be used in Woo Cart, and vice-versa,  Amelia's coupons ca ... Phil Programmatically Setting The Appointment Status from Pending to ApprovedClosed Pre-purchase questions for Amelia   Updated January 4, 2023 at 7:21am   2 Most recent comment from Marko Davidović:Hello Phil, Thank you for your interest in our product. We will explain how the logic between Amelia bookings and WooCommerce Products works: - Once you enable WooCommerce as a payment method,  in A ... Amit Appointment durationClosed   Amelia   Updated January 4, 2023 at 7:20am   4 Most recent comment from Marko Davidović:Hello Amit, You are most welcome and we are glad that we we're able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are ... Barbara Thieme How to use the discount optionClosed   Amelia   Updated December 30, 2022 at 8:49pm   11 Most recent comment from Miloš Jovanović:Hi, Barbara No problem at all.Anything else that we could assist with, please don't hesitate to create new tickets. Have a great day! francesc ventura necesito cambiar el color azul del enlace por otros coloresClosed   wpDataTables   Updated December 30, 2022 at 5:02pm   2 Most recent comment from Miloš Jovanović:Hi, francesc ventura Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can be lost in translation, w ... Adrian Ghio Group rows if filter appliedClosed   wpDataTables   Updated December 30, 2022 at 4:54pm   2 Most recent comment from Miloš Jovanović:Hi, Adrian  Thanks for reaching out to us - I am sorry to disappoint you, but something like what you described is not possible to achieve with the current plugin's capabilities. - First we wil ... Tobias Nørbygaard bringing a friendClosed   Amelia   Updated December 30, 2022 at 4:18pm   7 Most recent comment from Miloš Jovanović:Hi, Tobias  Firstly i wish to say my sincerest apologies. I had an update for you and i thought i sent it -  some kind of error happened and the message/reply did not get properly sent. But i shou ... kim wiil How to allow a user to view data from a small group of other usersClosed   wpDataTables   Updated December 30, 2022 at 3:35pm   3 Most recent comment from Miloš Jovanović:Hi, kim  Sorry about this, actually i remembered a workaround we have. It is maybe not ideal for your use- case,  since you wish to set up a group of user ID's as a small group, but, let' ...