We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Sha Stop Blind Booking - Allow us to give our customers more control.Closed   Amelia   Updated December 19, 2022 at 7:37am   4 Most recent comment from Marko Davidović:Hello Sha,We thank you for your suggestion. Yes, I can agree with you on that, and I will forward your suggestion to the appropriate sector but I can't make any promises other that this will be r ... Cecilia Berglöf Pie formattingClosed Pre-purchase questions for wpDataTables   Updated December 18, 2022 at 9:10pm   2 Most recent comment from Miloš Jovanović:Hi, Cecilia  Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Bahae Eddine Halim Error in button upload fileClosed Pre-purchase questions for wpDataTables   Updated December 18, 2022 at 8:09pm   4 Most recent comment from Miloš Jovanović:Let us know if you have any additional questions. :) Thank you Hi, Bahae  Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number ... Arijit Ghosh wpDataTablesClosed   wpDataTables   Updated December 18, 2022 at 7:47pm   4 Most recent comment from Miloš Jovanović:Hi, Arijit  Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Dillon Multi day subscription & paymentClosed   Amelia   Updated December 17, 2022 at 6:50pm   3 Most recent comment from Miloš Jovanović:Hi, Dillon Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... divilogy Show booking slots in client time zoneClosed   Amelia   Updated December 17, 2022 at 3:15pm   12 Most recent comment from Miloš Jovanović:Hi, divilogy Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Bob Can't edit any tablesClosed   wpDataTables   Updated December 16, 2022 at 5:27pm   6 Most recent comment from Miloš Jovanović:Hi, BobI am just additionaly sending you this Video as a Private reply, if you wish to see exactly what i did / which columns were missing from your plugin database table.https://watch.screencastify.c ... yasuyuki arakawa customize : URL only for a single packageClosed   Amelia   Updated December 16, 2022 at 3:38pm   2 Most recent comment from Uroš Jovanović:Hello Yasuyuki,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Carlos Eduardo Ferreira help/doubtClosed Pre-purchase questions for Amelia   Updated December 16, 2022 at 2:43pm   2 Most recent comment from Uroš Jovanović:Hello Carlos,Thank you for reaching out to us.I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3185417/ For future ... Claduio krug problem with the upgrade.Closed   Amelia   Updated December 16, 2022 at 2:11pm   12 Most recent comment from Uroš Jovanović:Hello Claduio,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Adam Smith Presales question on functionalityClosed Pre-purchase questions for Amelia   Updated December 16, 2022 at 1:56pm   4 Most recent comment from Marko Davidović:Hello Adam,Sad to hear that but we understand.I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/ Features are pushed up on our "to-do" list when the ... glJmAfEtWsBQNaHp FNvrlPRQnClosed   Formidable Forms integration for wpDataTables   Updated December 16, 2022 at 1:18pm   1 Most recent comment from glJmAfEtWsBQNaHp:KPEUaGuoZcgYe glJmAfEtWsBQNaHp GeMrzZBYobWaAUIyClosed   Formidable Forms integration for wpDataTables   Updated December 16, 2022 at 1:18pm   1 Most recent comment from glJmAfEtWsBQNaHp:JrUdtfxnHYbspEXP Dzulhelmi Jumat Appointments CalendarClosed   Amelia   Updated December 16, 2022 at 1:09pm   4 Most recent comment from Uroš Jovanović:Hello Dzulhelmi,Thank you for reaching back out to us.The calendar in the service booking forms is displayed when choosing the date/time. What type of calendar would you prefer on the service booking ... Make Freedom Change No matching records found at bottom of empty table on a page.Closed   wpDataTables   Updated December 20, 2022 at 5:05pm   8 Most recent comment from Miloš Jovanović:Hi, Make FreedomFirstly my sincere apology for the waiting time.We have an update from our developers.They advised that there is a way you could try with our front-end callbacks.With these, it is po ...