As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Anuradha Piyadasa Finding activated domainClosed Pre-purchase questions for wpDataTables   Updated January 5, 2023 at 12:08pm   3 Most recent comment from Miloš Jovanović:Hi Anuradha Piyadasa  I just got a response from our billing Team. They can not find anything for Email [email protected] in our system. Since you bought on Envato Marketplace; we are not able to s ... Emmanuel add customersClosed   Amelia   Updated January 5, 2023 at 11:19am   2 Most recent comment from Marko Davidović:Hello Emmanuel, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. Employees can not create customer yet bit there is a possibility that this will be ad ... Tony Goedde Changing Search Box ColorClosed Pre-purchase questions for wpDataTables   Updated January 5, 2023 at 11:00am   9 Most recent comment from Aleksandar Vuković:Hello Tony.#table_1_filter applies to the 1st table on the page.If you need to apply it to multiple tables, you will need to duplicate the CSS and change the ID.So, you'd need to add these: #tabl ... justin Payroll softwareClosed   Amelia   Updated January 5, 2023 at 10:54am   2 Most recent comment from Marko Davidović:Hello Justin, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. And we do not have integrations with any payroll system. At this time in Amelia you ca ... [email protected] 5.4 update - infinite loading icon of booking formClosed   Amelia   Updated January 5, 2023 at 10:50am   43 Most recent comment from Aleksandar Vuković:I'm sorry to hear that you're still having issues with Amelia, Traci.The fact is that, with over 10.000 active installations, there's only a handful of sites that face this issue where ... J.Malmqvist maximum user booking limitsClosed Pre-purchase questions for Amelia   Updated January 5, 2023 at 10:29am   2 Most recent comment from Marko Davidović:Hello J.Malmqvist, Thank you for your interest in our product.1. We are not sure what you want to achieve but we have Limit appointments per customer option2. Amelia is a WordPress plugin and you can ... Patrick Extending the validity of an existing packageClosed   Amelia   Updated January 5, 2023 at 12:14am   2 Most recent comment from Uroš Jovanović:Hello Patrick,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Joanna Warywocka Upcoming events listClosed   Amelia   Updated January 4, 2023 at 11:16pm   2 Most recent comment from Uroš Jovanović:Hello Joanna,Thank you for reaching out to us.For that purpose, you need to increase the "Default items per page" value on the Amelia/Settings/General page.Please let me know if that works for you.Lo ... Leonardo Vasconcelos Lima google meet linkClosed   Amelia   Updated January 4, 2023 at 10:13pm   16 Most recent comment from Uroš Jovanović:Hello Leonardo,Happy New Year and thank you very much for that.Please let me know if you have any other questions. aady ahmed Locations not loading properlyClosed   Amelia   Updated January 4, 2023 at 9:36pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Have you already created locations on your website?Looking forward to your reply. Kyra Sundance embed youtube videosClosed   wpDataTables   Updated January 4, 2023 at 9:08pm   3 Most recent comment from Miloš Jovanović:Hi, Kyra Thanks for reaching out to usI am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create ... Ruth Munro SMS not workingClosed   Amelia   Updated January 4, 2023 at 8:58pm   2 Most recent comment from Uroš Jovanović:Hello Ruth,Thank you for reaching out to us.First of all please check if you are using the latest version of Amelia (see attachment). If you activated the purchase code in Amelia Settings/Activati ... francesc ventura backgroud colorsClosed   wpDataTables   Updated January 4, 2023 at 8:41pm   2 Most recent comment from Miloš Jovanović:Hi, francesc venturaI can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3198376 For future reference, please don ... francesc ventura cell background colocolorClosed   wpDataTables   Updated January 4, 2023 at 8:40pm   2 Most recent comment from Miloš Jovanović:Hi, francesc venturaMy apologies for the late response. We had a New Years break and are back,   will do our best to be quick with our responses going forward. I wish you a Happy New Year, and all ... Elias Vilela Junior Erro de ativaçãoClosed   Amelia   Updated January 4, 2023 at 6:54pm   4 Most recent comment from Uroš Jovanović:Hello Elias,Happy New Year!Please note that the official language of our support team is English, thus I would like to apologize in advance if anything is lost in the translation since we use Google T ...