We apologize for the slightly late reply, we did not work the previous few days due to public holidays.
If you log in to http://store.tms-plugins.com/ and under "My Licenses" clicked on the Three Dots on the right-hand side of the license you want to submit a refund request for:
And if you don't see it anymore, that means that the 15-day money-back guarantee period ended, and as per our refund policies (Amelia Refund Policy, wpDataTables Refund Policy), you're no longer eligible for a refund. After you submit a refund request, you will not receive any confirmation emails, but you will see that the button is grayed out:
That means that the refund request is successfully submitted and that you will receive your refund in 5 - 7 business days.
Hi,
I selected 'request a refund' for the amelia plugin but I never received the refund. Could you please advise? Thanks.
Hello Sara,
Thank you for reaching out to us.
We apologize for the slightly late reply, we did not work the previous few days due to public holidays.
If you log in to http://store.tms-plugins.com/ and under "My Licenses" clicked on the Three Dots on the right-hand side of the license you want to submit a refund request for:
And if you don't see it anymore, that means that the 15-day money-back guarantee period ended, and as per our refund policies (Amelia Refund Policy, wpDataTables Refund Policy), you're no longer eligible for a refund. After you submit a refund request, you will not receive any confirmation emails, but you will see that the button is grayed out:
That means that the refund request is successfully submitted and that you will receive your refund in 5 - 7 business days.
Kind Regards,
Marko Davidovic
[email protected]
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