As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Chris Dyer Conditional Formatting for TextClosed   wpDataTables   Updated February 11, 2025 at 10:36pm   7 Most recent comment from Miloš Jovanović:Hi Chris, We are delighted to hear that this has been resolved. Thank you for letting us know.Anything else that we could assist with, please don't hesitate to create new tickets. Have a great da ... Chris Dyer Custom rows per page shows bulletsClosed   wpDataTables   Updated February 11, 2025 at 10:35pm   7 Most recent comment from Miloš Jovanović:Hi Chris, You're welcome, we are happy to see this helped. I will pass the thanks to Aleksandar for coming up with the Custom CSS solution and we will make note of this for other users who might ... mike dotterer editing a databaseClosed Pre-purchase questions for wpDataTables   Updated February 11, 2025 at 7:40pm   2 Most recent comment from Miloš Jovanović:Hi Mike, In regards to CMS functionality, our Plugin wpDataTables can not be used as a CMS if that is what you need. wpDataTables can only be used to build Tables which can pull data and the Tables ca ... Laurent Book while in timeslotClosed   Amelia   Updated February 11, 2025 at 2:51pm   6 Most recent comment from Stefan Petrov:Hi Laurent, From the backend, unfortunatelly no, but for the frontend, there is an option called "Cart". This would allow your customers to book multiple appointments for multiple services per one boo ... Dave Cutter Pre-purchase clarification - High ChartsClosed Pre-purchase questions for wpDataTables   Updated February 11, 2025 at 11:36am   2 Most recent comment from Miloš Jovanović:Hi Dave, At the moment, we do not have this chart type available.When it comes to adding new chart types - We don't have any built in feature for our users to add it, only our developers can do t ... Gladys Ancay Ançay Bug mailClosed   Amelia   Updated February 11, 2025 at 11:33am   6 Most recent comment from Stefan Petrov:May i close this ticket if you don't have any other questions?  Latella Creating EventsClosed   Amelia   Updated February 11, 2025 at 11:00am   4 Most recent comment from Stefan Petrov:Hi Marie, This is not something that needs to be checked with webmaster. You need to check this in WP user section.  An WP user can't have multiple user roles assigned. There must be a unique, ... Graham Watkins CalendarClosed   Amelia   Updated February 11, 2025 at 10:59am   15 Most recent comment from Uroš Jovanović:Hello Graham, Thanks for the feedback! A checkbox like that would indeed simplify the process. I’ll make a note of your suggestion, and hopefully, it will be considered for future updates. If you ne ... James Fouché Payment linkClosed   Amelia   Updated February 11, 2025 at 10:58am   2 Most recent comment from Stefan Petrov:Hi James, Thanks for reaching out to us. This process isn’t automated, so you would need to do it manually. When a customer books an appointment from the front end, the booking is registered automat ... Chris Cho Multiple timeslot booking or expanding slot durationClosed   Amelia   Updated February 11, 2025 at 10:31am   2 Most recent comment from Uroš Jovanović:Hello Chris, Thank you for reaching out to us. For that purpose, you can take a look at the following feature in Amelia. The custom duration gives you the ability to offer a single Service with mult ... Rez Notion Integration HelpClosed   Amelia   Updated February 11, 2025 at 9:33am   2 Most recent comment from Uroš Jovanović:Hello Rez, Thank you for reaching out! I understand how important it is to have the employee's name included in your Notion automation. At the moment, Amelia’s API provides the providerId (empl ... Djimmy API - Creation of a coupon for all servicesClosed   Amelia   Updated February 11, 2025 at 9:20am   10 Most recent comment from Stefan Petrov:Hello Tony, Yes, this option has been added within the 8.0 version, as we stated on our changelog page Feel free to update to our latest version, test it out and if you have any issues or questions, ... Nael There are some availabilities which are still does not appearClosed   Amelia   Updated February 11, 2025 at 9:18am   22 Most recent comment from Stefan Petrov:New ID and password : Username : Ameliaaccess Mail : [email protected] Password : WS79HUz%CTUfBX1pRm9g4#Gm link to connect : https://coiffeurafro.fr/boom-boom       stefan.petrov@tm ... Remko Sieben Event list booking form: booking not completed after successful paymentClosed   Amelia   Updated February 11, 2025 at 10:51am   11 Most recent comment from Marko Davidović:Hello again, We just got the feedback from our colleagues and they have told us that this is a caching issue. You should find a way to exclude amelia_settings from being cached in the wp_options table ... Cristiane Wrong translationClosed   Amelia   Updated February 11, 2025 at 8:44am   4 Most recent comment from Uroš Jovanović:Hello Cristiane, No, you don’t need to pay for the plugin again! You already have a valid Pro license until 2026, so you're all set. Let me know if you need any further clarification!