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Public Tickets

Christian BRavo No puedo hacer el Upgrade a ProClosed   Amelia   Updated October 29, 2024 at 8:25am   5 Most recent comment from Uroš Jovanović:Hello Christian, Please clear the cache on your website and let me know if that resolves your issue. Looking forward to your reply. Soubhi Abla Database is all messed up now?Closed   Amelia   Updated November 7, 2024 at 4:34pm   3 Most recent comment from Soubhi Abla:Hi, No. There is no Specific Date entered for the package.We're still getting an error log generated from Amelia, and we're unsure why.[28-Oct-2024 19:08:41 UTC] PHP Warning:  Undefined arr ... Aurélie MARTIN probleme avec agenda googleClosed   Amelia   Updated October 29, 2024 at 6:38am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You can do that easily you just need to check for 3 things 1. You have option Remove Google Calendar Busy Slots in Google Settings in Amelia plugin. W ... Michal Mielniczek unable to type activation code - settings activation field greyed outClosed   wpDataTables   Updated October 28, 2024 at 11:00pm   2 Most recent comment from Miloš Jovanović:Hi Michal,It seems you resolved this by manually removing the Lite and installing the full version, but just in case if any other users come across this ticket, we will provide more details.If you don ... Victor Hugo Calderón González Define a checkbox for true/false statusClosed   wpDataTables   Updated October 28, 2024 at 10:55pm   2 Most recent comment from Miloš Jovanović:Hi Victor, I am not sure I understood this use-case. If you mean to try a true boolean configuration directly from our Plugin : Sorry to disappoint you on this, but, since it is not possible to have t ... Podcast Place Customer PortalClosed   Amelia   Updated October 28, 2024 at 3:22pm   6 Most recent comment from Uroš Jovanović:Hello, Thank you very much for that. Here is the $10 SMS notification credit I promised: D76F0002 We have since responded to the other tickets that you created. Himanshu Appoint Status not updating with WoocommerceClosed   Amelia   Updated October 28, 2024 at 3:11pm   13 Most recent comment from Uroš Jovanović:Hello Himanshu, Thank you for the update on this. I will take a look at this and let you know as soon as possible. I appreciate your patience. Paul Austwick Locations (Remote, Onsite and My Workshop)Closed   Amelia   Updated October 28, 2024 at 2:37pm   4 Most recent comment from Stefan Petrov:Hi Paul, You are welcome. Yes, it makes sense, actually, some users have also suggested this and asked if the location can be assigned to service instead of employee. Currently, we have this assigned ... Zico Koekkoek Customer panel mailClosed   Amelia   Updated October 28, 2024 at 2:04pm   4 Most recent comment from Uroš Jovanović:Hello Zico, You could change the content of the "Appointment Approved" and add the link to the customer panel and mention that customers can add log into a customer panel to check and change their boo ... Jess Harvey Texts not being sentClosed   Amelia   Updated October 28, 2024 at 1:23pm   4 Most recent comment from Stefan Petrov:You are welcome, as always. In case you have other questions or issues, we are here to help.  Aurélie MARTIN probleme avec agenda googleClosed   Amelia   Updated October 28, 2024 at 12:51pm   2 Most recent comment from Stefan Petrov:Bonjour Martin, Merci de nous avoir contactés. Avez-vous des problèmes particuliers lors de la configuration ? Voyez-vous des erreurs lorsque vous connectez un calendrier Google à un employé ? Pou ... Karine Parker online waiver option?Closed Pre-purchase questions for Amelia   Updated October 28, 2024 at 12:08pm   6 Most recent comment from Aleksandar Vuković:Hello Sean. As mentioned before, you can create a hyperlink that will redirect the customer to an online form where they can sign the waiver. If that waiver is linked to your website or any form plugi ... Podcast Place ServicesClosed   Amelia   Updated October 28, 2024 at 11:23am   2 Most recent comment from Uroš Jovanović:Hello, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.w ... Graham OConnor Approving appointmentsClosed   Amelia   Updated October 28, 2024 at 10:01am   10 Most recent comment from Stefan Petrov:You are welcome, Graham, as always. If you have any other questions, please open a new ticket and we will gladly help you there. Have a nice day! Joni Faria costumizeClosed   Amelia   Updated October 28, 2024 at 9:35am   11 Most recent comment from Uroš Jovanović:Hello Joni, Thank you for that. I am looking forward to your reply.