As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Shaun Amelia Crashing our WebsiteClosed   Amelia   Updated February 8, 2023 at 11:43am   7 Most recent comment from Uroš Jovanović:Hello Shaun,We have optimized the pages that were causing the website to crash. Can you please test it out now and let me know if it works or not?Looking forward to your reply. Julien Event limitationsClosed   Amelia   Updated February 3, 2023 at 2:27pm   4 Most recent comment from Uroš Jovanović:Hello Julien,Thank you for clearing that up.That is right, the limitation for events is a global setting and cannot be configured for individual events, unlike services and packages.Please let me know ... john muehleisen passing a filter to a table using the URLClosed   wpDataTables   Updated February 3, 2023 at 2:25pm   5 Most recent comment from Miloš Jovanović:Hi, JohnYou're welcome.Let us know how it goes when you try out the workaround idea.We hope that it works, fingers crossed. Olav different time statements in calendar & mailClosed   Amelia   Updated February 3, 2023 at 12:01pm   5 Most recent comment from Uroš Jovanović:Hello Olav,Glad to hear that the issue has been resolved.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews ab ... Michael D\'Onofrio Can't download pluginClosed   wpDataTables   Updated February 3, 2023 at 11:04am   2 Most recent comment from Miloš Jovanović:Hi, Carol.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Ashfaq Ahmed Guest PostClosed Pre-purchase questions for Amelia   Updated February 3, 2023 at 10:35am   2 Most recent comment from Uroš Jovanović:Hello Ashfaq,Thank you for your offer, but we are currently not interested.Please let us know if you have any questions about the Amelia plugin. Nadim Zubidat Redriect to URL after canceling appointmentClosed   Amelia   Updated February 3, 2023 at 9:24am   4 Most recent comment from Uroš Jovanović:Hello Nadim,Glad to be able to assist you.Please let me know if you have any other questions. Timea Olah Custom LogicClosed   Powerful Filters for wpDataTables   Updated February 2, 2023 at 8:51pm   2 Most recent comment from Miloš Jovanović:Hi, Kevin AndersonSorry for the delay-With the current built-in capabilities of our plugin, it is not possible to filter column visibility like that,if i understood correctly, you don't only nee ... Jeff Moss Sorting X-AxisClosed   wpDataTables   Updated February 2, 2023 at 7:09pm   2 Most recent comment from Miloš Jovanović:Hi, Jeff  Sorry for the delayI will elaborate/explain how sorting for charts works in general. - Basically, the default sorting for a chart is going to be in the order of how you added the data in ... Danilo Using IDEAL payment with stripeClosed   Amelia   Updated February 2, 2023 at 1:49pm   2 Most recent comment from Marko Davidović:Hello Danilo, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. At this time we have a core integration with Stripe and you can use it with a credit ca ... Oleksandra Problem with a thank you page redirect (shows 404 after payment through Wordpress)Closed   Amelia   Updated February 2, 2023 at 1:24pm   4 Most recent comment from Marko Davidović:Hello Oleksandra,The HTTP 404 Not Found response status code indicates that the server cannot find the requested resource. Links that lead to a 404 page are often called broken or dead links and can ... CPCI Solutions Service DescriptionClosed   Amelia   Updated February 2, 2023 at 1:22pm   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia for step-by-step. You can only show service description in catalog mode like thisI'll kind ... CPCI Solutions Amelia DashboardClosed   Amelia   Updated February 2, 2023 at 1:07pm   6 Most recent comment from Marko Davidović:Hello,You are most welcome, we wish you a nice day also and all the best.  Antonio Placeholder about rescheduleClosed   Amelia   Updated February 2, 2023 at 1:06pm   4 Most recent comment from Marko Davidović:Hello Antonio,We are glad to hear that it has been resolved, and we deeply apologize if by any chance we did not understand what you wanted to achieve. In any case, we are glad to hear that you found ... Randy Boerboom Make sold tickets events not viewableClosed   Amelia   Updated February 2, 2023 at 12:49pm   4 Most recent comment from Uroš Jovanović:Hello Randy,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins tha ...