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Public Tickets

Kevin Customer Appointment HistoryClosed   Amelia   Updated October 21, 2022 at 12:29pm   4 Most recent comment from Marko Davidović:Hello Kevin, You are most welcome, and we try to help as best as we can. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. Have a l ... Luke Creating UsersClosed   Amelia   Updated October 21, 2022 at 12:09pm   4 Most recent comment from Marko Davidović:Hello Luke,Thank you for the explanation. Unfortunately, currently, this feature is not built-in in Amelia. The customer must book the appointment first in order to access the customer pane, otherwis ... Kirstin stylingClosed   Amelia   Updated October 21, 2022 at 11:56am   4 Most recent comment from Miloš Jovanović:Hi, Kirstin In order to change the general colours of the Customer/Employee Panels as well as text colour; at the moment we don't have a separate setup that is only for the Panels; but if yo ... Mathew Tattum monthly membershipClosed Pre-purchase questions for Amelia   Updated October 21, 2022 at 11:05am   2 Most recent comment from Marko Davidović:Hello Mathew, Thank you for your interest in our product.Amelia doesn't yet have a membership feature, but it will be developed as a part of the Developer license (maybe even as part of the Pro l ... Michael Hide rowsClosed   wpDataTables   Updated October 21, 2022 at 11:00am   5 Most recent comment from Aleksandar Vuković:Hey Michael and Leonie.You should use "If cell value | = | INVOICE PAID | Set row CSS class | hide"So this will apply only if the cell value is equal to "INVOICE PAID". In all other cases, it looks fo ... Shanna Cancelling an appointmentClosed   Amelia   Updated October 21, 2022 at 7:45am   2 Most recent comment from Marko Davidović:Hello Shanna, Thank you for reaching out to us.I'm afraid, at the moment there's no feature for refunding Customers in Amelia.Therefore, refunds should be proceeded manually through the paym ... Jason Existing customer returns "NO DATA" when searching for themClosed   Amelia   Updated October 20, 2022 at 9:31pm   4 Most recent comment from Stanislav Snagovskiy:Dear Jason,You are welcome,I checked with our developers, and they know this issue, but it is not easy to solve. We will be completely redesigning the Amelia backend, so until this happens this will n ... Dermod Wood Cannot create an event in AmeliaClosed   Amelia   Updated October 20, 2022 at 7:48pm   2 Most recent comment from Miloš Jovanović:Hi, DermodPlease provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to ... Manuel Rivas the payment plugin does not workClosed   wpDataTables   Updated October 20, 2022 at 6:56pm   2 Most recent comment from Miloš Jovanović:Hi, Manuel Thanks for reaching out to usSorry, but i did not fully understand exactly what the issue is.The title of the ticket is "the payment plugin",   but you have chosen a ticket in the wpDat ... Jean-Marc Hans Notifications are no longer sentClosed   Amelia   Updated October 20, 2022 at 5:33pm   4 Most recent comment from Stanislav Snagovskiy:Hello Jean-Marc, Thank you for reaching out to us.I am glad that you solved this issue.Thank you for your suggestion. We carefully follow customers requirements and try to implement most of them if t ... Seb Stead Fomidable forms Repeater fileds dataClosed   wpDataTables   Updated October 20, 2022 at 5:31pm   4 Most recent comment from Miloš Jovanović:Hi, BradYou're welcome, i am happy to help in any way.-Yes, i can see exactly what you mean regarding the repeater fields.-And you are correct, for the time being, it is only possible to connect ... Alex Franco Two websites, centralized booking with AmeliaClosed   Amelia   Updated October 20, 2022 at 5:24pm   2 Most recent comment from Stanislav Snagovskiy:Hello Alex, Thank you for reaching out to us. Yes, for each new site and new installation, you should set everything up from scratch. There is no option to link Amelia through multiple sites. The only ... Luke WooCommerce - Amelia IntegrationClosed   Amelia   Updated October 20, 2022 at 4:59pm   2 Most recent comment from Stanislav Snagovskiy:Hello Luke, WooCommerce is used as a payment method in Amelia, and the main advantage of the WooCommerce integration is that allows you to use their payment gateways, send invoices, and include taxe ... Marcos online reservationsClosed   Amelia   Updated October 20, 2022 at 3:44pm   8 Most recent comment from Stanislav Snagovskiy:Dear Marcos,Thank you,If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.Have a nice day! Romain SQLClosed   wpDataTables   Updated October 20, 2022 at 1:38pm   6 Most recent comment from Miloš Jovanović:Hi, Romain You're welcome, i am happy to help.Yes, i can completely understand what you mean.Sometimes such a little detail can be the difference,  so i will pass this suggestion to our manage ...