As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello, I had just purchased the Starter license and 3 hours later I was about to update from Starter to Standard. Here the difference should be 36 euros. Strangely, this costs 74.97 euros. That's almost the full purchase price of Standard. Am I doing something wrong? Thank you.