As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Omar Andres Guerrero General QuestionsClosed   Amelia   Updated March 15, 2023 at 12:16pm   2 Most recent comment from Aleksandar Vuković:Hello Omar.The owner of this license (Armand Perez) already reached out to us with the same questions.The original ticket received a response, so this ticket will be closed.Please refer from opening d ... Duncan Harding Ameilia, not showing up on websiteClosed   Amelia   Updated March 15, 2023 at 12:11pm   2 Most recent comment from Aleksandar Vuković:Hello Duncan.Thank you for reaching out to us.Please check these points: 1. Are these services visible on the site?  2. If they are, is the employee assigned to these services? 3. If he is, check his ... PeriPeriCreative changes on a booking email notificationClosed   Amelia   Updated March 15, 2023 at 11:01am   6 Most recent comment from Uroš Jovanović:Hello,Glad to be able to assist you.Please let me know if you have any other questions. C G Event Calendar ElementorClosed Pre-purchase questions for Amelia   Updated March 15, 2023 at 9:39am   2 Most recent comment from Aleksandar Vuković:Hello C G.Which version of Amelia and Elementor are you using?With Amelia 6.2 and Elementor 3.11.5, it shows the type option:If you're using the Lite version of Amelia, please note that the E ... Mindaugas Why are the questions not answered?Closed Pre-purchase questions for Amelia   Updated March 15, 2023 at 9:19am   3 Most recent comment from Aleksandar Vuković:Hello Mindaugas.We're sorry for the delay.Usually, it takes 1 - 48 hours to respond to a ticket, but that depends on a lot of factors:How many tickets did we receive;The day you submitted the tic ... Lion Hart Sound In-depth detailed features of a pluginClosed Pre-purchase questions for Amelia   Updated March 15, 2023 at 9:06am   2 Most recent comment from Aleksandar Vuković:Hello there.Thank you for reaching out to us.1. Customers wouldn't be able to book multiple appointments at once (we're currently working on a "Cart" option, so that should be available in t ... Armand Configuration / Setting / SupportClosed   Amelia   Updated March 15, 2023 at 8:45am   2 Most recent comment from Aleksandar Vuković:Hello Armand.I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3299356 For future reference, please don't open ... anonim res not clıckClosed Pre-purchase questions for wpDataTables   Updated March 17, 2023 at 12:46pm   8 Most recent comment from Miloš Jovanović:Hi, anonim.This refund has already gone through at the time when you opened the ticket.But that is OK; when you receive your funds in your account,you can just purchase a new licence, and all of you ... Wenhao one-to-many relationship in filter setupClosed   wpDataTables   Updated March 15, 2023 at 3:31am   6 Most recent comment from Miloš Jovanović:Hi, Wenhao.Yes, at the moment it is unfortunately not possible in any way, but i hope that our developers might add a solution for this use-case in one of the future updates.We will do our best.Thank ... David Farré Reservations cannot be madeClosed   Amelia   Updated March 14, 2023 at 10:49pm   9 Most recent comment from Uroš Jovanović:Hello,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Sabi Background image on tablesClosed   wpDataTables   Updated March 14, 2023 at 9:46pm   11 Most recent comment from Miloš Jovanović:Hi, Sabi.You're welcome, i am happy to help.Thank you for sharing that CSS with us, we will make note if it, it might help other users who have the same use-case.-I can see that you were able to ... Laurent Migriation of WP AmeliaClosed   Amelia   Updated March 14, 2023 at 9:40pm   2 Most recent comment from Aleksandar Vuković:Hello Laurent. I'm afraid there's no way to do this easily. Once you access your database, from where Amelia needs to be moved, you'll see a list of tables that start with "wp_amelia" ... Jorge Lopez Horizontal scrollbar funtciont problemClosed Pre-purchase questions for wpDataTables   Updated March 14, 2023 at 9:34pm   2 Most recent comment from Miloš Jovanović:Hi, Jorge. At the moment the logic for this in the table's Display settings is like this : If you enable Limit Table Width, the Scrollable slider will be hidden from view.  The same logic ap ... Ben Conditionnal formating (text) in filter and exportClosed   wpDataTables   Updated March 14, 2023 at 8:11pm   2 Most recent comment from Miloš Jovanović:Hi, Ben.Thanks for reaching out to us.I see what you mean, and sorry to disappoint you, but at the moment this is the default behaviour/logic,it is not possible to use the values that are transforme ... Miguel Payment Fee/ComissionClosed   Amelia   Updated March 14, 2023 at 7:09pm   2 Most recent comment from Aleksandar Vuković:Hello Miguel.I'm sorry to disappoint you, but unfortunately, something like this is not yet possible.We will be adding taxes in the future, so you'd be able to configure something like this, ...