As previously announced via banners and our newsletters, support is no longer available through this platform.

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You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

小林淑子 ライセンス有効化の方法についてClosed   Amelia   Updated March 17, 2023 at 2:13pm   2 Most recent comment from Uroš Jovanović:Hello Yoshiko,Please note that the official language of our support team is English, thus I would like to apologize in advance if anything is lost in the translation since we use Google Translate to ... Giuseppe Granza summary woocommerceClosed   Amelia   Updated March 17, 2023 at 2:06pm   2 Most recent comment from Aleksandar Vuković:Hello Giuseppe.You can access Settings/Payments and scroll all the way down and expand "Set MetaData and Description" section. Click on "Events" and configure the description that will overwrite the ... tom needham Mobile site click delayClosed   Amelia   Updated March 17, 2023 at 2:03pm   6 Most recent comment from Uroš Jovanović:Hello Tom,Glad to hear that it works fine now.Please let me know if you have any other questions. Evi capacity displayClosed   Amelia   Updated March 17, 2023 at 1:58pm   3 Most recent comment from Aleksandar Vuković:Hello Evi and kiki.You can change this through the Customize 1.0 section. When you access it, select the form that you're using from the drop-down (Events List or Events Calendar), then click ... Stephen White refreshing data in manual table on a scheduleClosed   wpDataTables   Updated March 17, 2023 at 1:40pm   2 Most recent comment from Miloš Jovanović:Hi ,Stephen.1. When it comes to updating existing Manual Tables by uploading an updated CSV file to 'replace rows with source data',at the moment, we don't have any automated way to sc ... kiki lally settings for eventsClosed   Amelia   Updated March 17, 2023 at 1:39pm   2 Most recent comment from Aleksandar Vuković:Hello there.Thank you for reaching out to us.You can change this through the Customize 1.0 section.When you access it, select the form that you're using from the drop-down (Events List or Event ... Artur Webhooks with power automate from MicrosoftClosed   Amelia   Updated March 17, 2023 at 1:27pm   2 Most recent comment from Miloš Jovanović:Hi, Artur.If you have coding skills ( or if you have your developer),you can set up several hooks that will send data from the Amelia plugin to any other application. It is good to use this option i ... Dimitris Vayenas Auto refresh of filter choicesClosed   wpDataTables   Updated March 17, 2023 at 1:22pm   14 Most recent comment from Miloš Jovanović:Hi, Dimitris.I am absolutely delighted to see that this has resolved the issue with the filters,that is great to hear! Thank you for letting us know.I will thank our developers for fixing that iss ... Daniel Calendar without time slot ?Closed Pre-purchase questions for Amelia   Updated March 17, 2023 at 1:20pm   2 Most recent comment from Miloš Jovanović:Hi, Daniel.Yes, we have a bit of a custom workaround which should work if you add a JS script to the WordPress page(s) where you place Amelia booking,and you can edit what it says on the actual Time ... Jeffrey Lakes Gift Cards with AmeliaClosed   Amelia   Updated March 17, 2023 at 1:16pm   2 Most recent comment from Aleksandar Vuković:Hello Jeffrey.Thank you for reaching out to us.Amelia has only coupons that can be used as gift cards.There's no way to sell them, so you can only provide them to the customers in some way (via ... Jessica Retrieve inputs for custom codeClosed   Amelia   Updated March 17, 2023 at 1:00pm   2 Most recent comment from Uroš Jovanović:Hello Jessica,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Rodrigo Contreras staging environmentClosed   Amelia   Updated March 17, 2023 at 12:58pm   2 Most recent comment from Uroš Jovanović:Hello Rodrigo,Thank you for reaching out to us.Amelia works well in multisite environment. If your subsites are subdomains from the main domain, then you can use Basic (1 domain) license.If each subsi ... Thomas Strobl Appointments requiring approval should also require approval when changed by customerClosed   Amelia   Updated March 17, 2023 at 12:54pm   2 Most recent comment from Aleksandar Vuković:Hello Thomas.I have forwarded this to our developers, so they can think about implementing this logic.I can't say when (or if) it will be modified, but I did forward it to them, and our managem ... Thiago Carvalho Customize Employee PortalClosed   Amelia   Updated March 17, 2023 at 12:23pm   2 Most recent comment from Aleksandar Vuković:Hello Thiago.Both panels (employee and customer panel) are a part of the Customize 1.0 section, so if you change the colors (and apply global colors) in there:The color of the panel will also change ... Pilpay Amelia ConfigurationClosed   Amelia   Updated March 17, 2023 at 11:36am   3 Most recent comment from Uroš Jovanović:Hello Pilpay,Glad to hear that the issue has been resolved.Please let me know if you have any other questions.